GTW335ASN0WW General Electric Washer - Instructions

looked up part not exactly easy. that was the hard part. it was delivered next day and just had to pop into place extremely easy instalation

Lift the cover, undo too screws, Slide out broken part, slide in new part put in the screws and close the lid.A piece of cake.

Thank you for the super fast service on Christmas eve no less!

I watched a video on a few times that PartSelect sent me about how to make the switch from the broken lock set to the new one. And it really went just as the video showed. So far things are working.

Follow the super simple, precise instructions and it is very easy. Only harder part was unclipping the front of the lid.

Watch a YouTube video on how to fix it. Video was really easy to follow

Remove old pump install new one. Three bolts and an electrical connection

Unplugged the machine, pulled it away from the wall, didn’t have to disconnect water lines, set the parts out on the counter as I went over the instructions a couple of times, followed the directions, plugged it back in, worked perfectly again.

We changed the circuit board once, and the door latch mechanism twice because we ordered a faulty part. Then we had to hire a service man to program the circuit board, and to inform us that the door latch mechanism was faulty.

Put the parts in, turned washer on.....lid lock still blinks, will not operate. Suggest the control board that sends the signal to the solenoid lid lock switch is defective. Buying a new washer, scrapping this one.

6y/o washer.
First checked lid switch. It turns out that the connector was disconnected. Probably became disconnected after the shaking from an unbalanced load. Reconnected and worked for three loads, then failed to spin again.

Purchased switch kit, belt and mode shifter, but held off the replacement. Parts select shared the diagnostic sheet. You can find yours inside the washer in a Ziploc bag. Tilt washer back and look underneath.

Went through diagnostic codes and all checked out fine. Did a fault reset. Worked again for three loads then failed to spin. GE sent a tech ($109 for service call). His diagnosis read-out showed rods/springs needed replacement. Parts arrived in three days and took about 45 minutes to r&r (I marked the new ones with a marker when unpacking to avoid confusion). USE VISE GRIPS AND.INSTALL FROM THE TOP. DO THE REAR.ONES FIRST Afterward, three loads done fourth load no spin.

Replaced lid switch with the kit. Again 3 loads fine, 4th load spin fail.

Note; each unplug & replug in resets the error codes, which may explain the 3 load temporary fix.

Did more research...

Finally, replaced old lid switch with lid switch kit (old switch was functioning fine, but I had the kit, so replaced it, in the event it was throwing an error code. Again 3 loads fine, 4th failed to spin.

Tilted washer back 45° for bottom access. Removed old belt. Belt and pulleys were loaded with grease/oil. Pulled both pulleys and scoured them. Replaced mode shifter. Note; old belt was about 3/4" larger diameter than new belt. Part#s matched, so it was the correct belt. Obviously the old belt was very worn. Oil/grease may be a combination of two things 1-slight leak from transmission seal, without any puddles on the floor and 2- the heat from the worn belt degrading the petroleum within.

While under the washer, removed the pump and hoses, checking for obstructions in the hoses and impeller. None found.

While underneath I grabbed the tech sheet from inside wall.

Checked the capacitance of the capacitor. Spec on the capacitor is 60 +/-5%. Mine tested at 61.1...within specs. (Be sure to discharge capacitor safely first!)

Reassembled the machine. Working fine through fifteen loads so far.

Final note. YouTube videos for all these steps online.
Conclusions; mechanically easy repair for DIYer. Probable causes...Belt worn, mode shifter and rods/springs worn out.

Total cost ~$200 parts + $109 for GE tech call.
Labor ~3 hours, but only because of so many disassembly re-assembly attempts at repair. Had it all been done at one time, total time would've been <1.5 hours

Thanks parts select and Barb (you're awesome)

Unpluged the washer first got as much water out of the drum as possible the leaned the washer over forward and let it rest against something removed hose clamp from pump side and removed the drain hose from pump remove plastic cover and unplug pump push tab and pull remove bolts from pump remove pump install all components in reverse be sure to replace pump to drum seal as well