This lid lock, also referred to as a door lock, is a genuine replacement component designed to secure the washing machine lid during operation. It ensures the appliance recognizes when the lid is prop...
This suspension rod and spring assembly is a manufacturer-approved replacement part designed to stabilize the washer tub during operation. Positioned on the left side of the machine, it is one of four...
Having trouble with your GE washer? Our Nut Hub could be just the solution you need. This little device has a big job ? it tightly secures your washer hub to the gear case shaft. Its accuracy helps yo...
This large white washer lid is a genuine OEM replacement for top-load washing machines, designed to cover the drum securely, prevent water splashing, and ensure safe operation during wash cycles. Buil...
Struggling with a faulty washer? It might just need some love with a simple part replacement. Our GE Washer Hub, often known as the hub nut, could be the perfect fix you need. This tough, reliable lit...
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Brian
June 24, 2022
Clothes are wetter than normal following spin cycle, sometimes very wet requiring us to "wring" them out before drying. Occurs with even small loads. Water drains out. Spin l.e.d. blinking during spin cycle. Fault code was in for oob, #26 on service bulletin taped to cabinet inside. Agitator spins freely by hand with no bearing noise detected; no bearing noise while machine is running a load either.
For model number GTW335ASN0WW
Hi Brian,
Thank you for your question. If the clothes are soaked at the end of a wash cycle, the drain hose may not be positioned correctly in the standpipe or it may be clogged or kinked. You should also check the drain pump, the lid switch and the drive belt. We have included a link that you may reference on how to check these parts. If you need to order a part, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!
Where can I find a replacement control board for this machine
For model number GTW335ASN0WW
Hi Douglas, Thank you for writing. The Main Control Board for this model is listed as PartSelect Number PS16874148. We hope this helps!
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Carol
December 11, 2023
when the the clothes are finished washing there are black particles on the clothes and in the tub. where can the be coming from ? they feel a little waxy
For model number GTW335ASN0WW
Hello Carol, thank you for reaching out. Based on our understanding, these black particles are of detergent. We would recommend checking the water inlet valve assembly, part number PS12726768, to fix the issue. If the hot water is not coming properly, then detergent will not dissolve and make marks on the clothes. We hope this helps!
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Brenda
March 19, 2023
Washer barrel spins out and continually bangs against side of machine
Strapping holding barrel evenly appears to not keep barrel balanced
For model number GTW335ASN0WW
Hello Brenda, thank you for reaching out. We believe one or more of the suspension rods might be broken. The suspension rods help to dampen the movement of the washer tub. You need to replace your left suspension rod and spring assembly, part number PS12343381, and the right suspension rod and spring assembly, part number PS12343380. We hope this helps.
Hello, my machine is shaking and violently hitting the sides of the machine, I have already replaced the suspension rods and it seemed like it worked alittle better but a couple weeks later its back to doing its thing again. Is it the tub that needs to be replaced or something underneath it?
For model number GTW335ASN0WW
Hello Zack, thank you for reaching out. Based on our understanding of the issue, we would suggest replacing the gearcase, part number PS16729509, to solve the problem. We hope that helps!
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Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
I thought it was the control board from the onset, but 'Online experts" said it was more likely the mode shifter or the lid lock. I ordered one of each, did not correct problem. Ordered the control board that was designated for this unit, it did not correct problem. Defective? Was send replacememnt, did not fix problem. Twice? Phone conversation with parts person, and after a little digging, it was NOT the correct board, correct board was not available. Returned all parts, refunds all around. Ordered correct board from another site, installed, programed, SUCCESS! Total repair time/installation-less than 15 minutes. Getting the correct part 30 days.
