This lid lock, also known as a door lock, is a genuine OEM replacement part for your washing machine. The lid lock keeps your washer lid closed during the washing cycle. If this part is broken, your w...
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Brian
June 24, 2022
Clothes are wetter than normal following spin cycle, sometimes very wet requiring us to "wring" them out before drying. Occurs with even small loads. Water drains out. Spin l.e.d. blinking during spin cycle. Fault code was in for oob, #26 on service bulletin taped to cabinet inside. Agitator spins freely by hand with no bearing noise detected; no bearing noise while machine is running a load either.
For model number GTW335ASN0WW
Hi Brian,
Thank you for your question. If the clothes are soaked at the end of a wash cycle, the drain hose may not be positioned correctly in the standpipe or it may be clogged or kinked. You should also check the drain pump, the lid switch and the drive belt. We have included a link that you may reference on how to check these parts. If you need to order a part, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!
Where can I find a replacement control board for this machine
For model number GTW335ASN0WW
Hi Douglas, Thank you for writing. The Main Control Board for this model is listed as PartSelect Number PS16874148. We hope this helps!
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Carol
December 11, 2023
when the the clothes are finished washing there are black particles on the clothes and in the tub. where can the be coming from ? they feel a little waxy
For model number GTW335ASN0WW
Hello Carol, thank you for reaching out. Based on our understanding, these black particles are of detergent. We would recommend checking the water inlet valve assembly, part number PS12726768, to fix the issue. If the hot water is not coming properly, then detergent will not dissolve and make marks on the clothes. We hope this helps!
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Brenda
March 19, 2023
Washer barrel spins out and continually bangs against side of machine
Strapping holding barrel evenly appears to not keep barrel balanced
For model number GTW335ASN0WW
Hello Brenda, thank you for reaching out. We believe one or more of the suspension rods might be broken. The suspension rods help to dampen the movement of the washer tub. You need to replace your left suspension rod and spring assembly, part number PS12343381, and the right suspension rod and spring assembly, part number PS12343380. We hope this helps.
washer comes on like normal but just fills with water and drains. was working fine but i moved. now this problem
For model number GTW335ASN0WW
Hello Daniel, thank you for writing. Most likely the water coming into the washer through the Water Inlet Valve could be siphoned out to the drain pump and out the drain hose because of an issue with the pump or plumbing. The Water Inlet Valve Assembly PartSelect Number PS12726768. and Pump Drain Assembly PartSelect Number PS12723115. We have a video for you to access. We hope to hear from you soon.
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Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.