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GSHS9NGYBCSS General Electric Refrigerator - Instructions

All Instructions for the GSHS9NGYBCSS
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Fridge not cold
On this fridge, you MUST take out the ice maker. First took out the shelves. Then take out the ice maker. This is done by taking out the four screws on the side that hold the assembly containing the bulb. Then there is one screw that holds that assembly to the icemaker. Do not take out any other screws, this is a mistake I made that cost me a few more hours figuring out how to get the other parts to mount correctly to the assembly containing the bulb. The icemaker should lift right out once the white plus is unplugged from the assembly that holds the light. Then took out the shelf brackets and finally could remove rear panel. Found it all iced up as others have. Took 1.5 hours to manually defrost while using sponges to sop up all the water that would run into the drain if you let it. Was about a gallon of water so using sponges worked well. Heater was open when checked with a meter, but you could tell it was blown by the way it looked. All cloudy. Put things back in reverse order. Had an issue with the icemaker shooting water out and missing the icemaker. Eventually was able to align better. This fridge had also just stopped dispensing water. I think the lines may have been frozen in the back, because one day after defrosting manually, the water dispenser started working again Overall this took about 4 hours. But a few days later, the water dispenser again stopped working. Not sure about that one. I have a valve already that I will try for this issue but somehow I don't think its the valve.
Parts Used:
Defrost Heater and Bracket Assembly
  • Christopher from Perkasie, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
9 of 11 people found this instruction helpful.
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Fresh food section lights were all out, but the bulbs tested good elsewhere.
I popped the switch out using the blade of a small screwdriver and noticed that it connected with two wires via a slide on connector for each one. I noted the info on the old switch to identify which wire went to which terminal. I held each wire with a pair of pliers while I pulled the wire connector off the terminal on the old switch. I connected the two wires to the correct terminals on the new swith, and popped the switch back into the door frame. Easy, easy, easy and saved the $40 service call + parts cost!
Parts Used:
REFRIGERATOR DOOR LIGHT SWITCH
  • EDWARD from INDIAN WELLS, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
8 of 8 people found this instruction helpful.
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Icemaker flap not closing, frosting up
Watched video, however could not get outer casing off. Under the panel are three small holes, pushed up with an Allen key, used a small screwdriver to wedge out, came out easily, followed instructions from video on removing and replacing solenoid
Parts Used:
Dispenser Door Solenoid Assembly
  • Graeme from Sarasota, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
9 of 11 people found this instruction helpful.
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Frig stopped working
Tested the circuits then the inverter and found that to be no good. There was no 277 voltage leaving the inverter. Ordered new and replaced. The frig is now working fine.
Parts Used:
Refrigerator Inverter Kit with Jumpers
  • Anthony from CAMBRIDGE, MA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
10 of 14 people found this instruction helpful.
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Ice maker making no ice
I first replaced in-line water filter to the fridge. No ice. Then I replaced the water filter inside the fridge. Still no ice. I inspected the water inlet feeding the ice cube trays and it was froze up with ice. I removed the two screws holding the ice maker in place to remove the ice from the inlet tray. I then used a hair dryer to melt the ice accumulated in the in-coming water tube. Turned off the water and unplugged the fridge. When replacing the old water valve, I first blew through the hose feeding the ice maker to be sure that it was clear of ice. After re-attaching the water hoses and the electrical connections, I turned on the water, plugged in the fridge and turned the ice maker switch back on. Next morning I had ice cubes. Only mystery is I am not hearing the usual water noise when water is feeding the cube tray like I did before, - not to worry though if it works. My drawer is now full of cubes.
Parts Used:
WATER VALVE WITH GUARD
  • Larry from Raymond, NE
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
9 of 12 people found this instruction helpful.
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Water dispenser would not shut off when you released it. It would spill water and run for ten or twelve seconds after removing glass and releasing dispenser.
Ordered the new part (water valve). Took off the bad one followed directions on you video. The video explained the process making it easy to do.
Parts Used:
WATER VALVE WITH GUARD
  • Jose from La Vernia, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
8 of 9 people found this instruction helpful.
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Broken handle on pull out drawer
Simply put the new drawer in place of the old one, and saved more than $60 by ordering from partselect!
Parts Used:
PAN TOP ASM
  • Scott from Miami, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
9 of 12 people found this instruction helpful.
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The eavporator coils were completely frozen which prevented fridge-freezer air circulation
1. Removed all food, shelves, and ice bin from freezer compartment.
2. Removed freezer light hood and unscrewed freezer bulb.
3. Removed rear evaporator cover panel (2 Phillip’s screws, 2 hex screws).
4. Melted ice on coils with hair blow dryer (needed bath towels to collected water).
5. Removed old defrost heater (2 Phillips screws, 2 plug-ins).
6. New heater connected without any adjustments.
7. Replaced evaporator cover ice bin, shelves and food.
Parts Used:
Defrost Heater and Bracket Assembly
  • chris from GROVE CITY, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
7 of 7 people found this instruction helpful.
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Ice maker door not opening
Removed panel from front of freezer door by pushing up on three spring loaded screws located in the opening where the ice door opens and closes. they are about 1 inch apart on the bottom of the opening. Push up to free ice maker panel. Remove three screws from solenoid, located at the top right. Remove wire, replace with new and that is it. Fixed the problem!! Our ice maker hadn't worked for months. Be careful if you remove the round ice maker door to clean. There is a spring that located on the left side of sprocket. The spring fell off and took me a while to figure where it came from. Recieved package in three days and the job took minutes. Works great! Very easy to complete.
Parts Used:
Dispenser Door Solenoid Assembly
  • scott from lake orion, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
8 of 10 people found this instruction helpful.
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My Door Stop Broke
I had to remove 2 screws to get the broken door stop off then I put the new door stop on by using the 2 same screws.
Parts Used:
Door Stop - Black
  • M from STERLING HEIGHTS, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
7 of 8 people found this instruction helpful.
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frezer door light switch broke (I have 2 boys :)
The repaire guy came in tooke it out and told me it is goin to coast $20 for the part and $50 for the labor..... So I looked, It was soooo eeezzz ALL you have to do is get the switch out( with help of my butter knife :) it plugs in to a little outlet on the wire (on the botom side) so take out the old one and plug in the new one wich I got for $8 + $6 shipping = $15 THANK YOU PART SELECT for saving me $55 Im a 36 y/o stayathome mom and Ihave never don this before, Im very proud of my self. well... it was very easy!
Parts Used:
SWITCH LIGHT FZ
  • inessa from manalapan, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
9 of 14 people found this instruction helpful.
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Groove for retainer clip on auger nut was broken out.
After removing three screws on the ice bucket, it basicly came apart by itself. I needed to use pliers to remove the old nut because it had over tightened itself onto the shaft. Be careful here - it is a left hand nut - not a normal right hand nut! Reassembly was a snap putting the parts back together in reverse order. Unit has been working great since the repair.
Parts Used:
Front Dispenser Bucket Auger Nut
  • William from Nazareth, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
13 of 26 people found this instruction helpful.
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Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
Parts Used:
Light Bulb - 40W
  • Barbara from BELLEVUE, WA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    Less than 15 mins
15 of 32 people found this instruction helpful.
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Compressor would not kick on and condenser fan ran constantly
Remove back panel on bottom of fridge to access compressor area. Remove screws from water solenoid and water valve and push to the side so the side of the compressor can be accessed. Then locate the inverter box. You will find a Phillips head screw on the bottom of the inverter. This is the only screw that hold the inverter in place. Remove the screw and tilt the inverter box forward away from the compressor, then lift the box out of the the holder. You may have to wiggle it a bit to get it out. Remove the plug that attaches to the compressor and then with the power on check your voltage coming to the compressor. It should read 120 volt. If it doesn’t your inverter is bad. Remove the other plug on the inverter box and pull the box out.
Reinstall the unit in reverse order. Use the appropriate jumper to plug into the wire connection going to box and then plug it into the connection off the fridge.
Once everything is reinstalled and before you put the back panel on plug your refrigerator back in and you should be able to hear the compressor working or feel the top of it to make sure. If it’s working you are good and can reinstall the back panel.
It will take 4-5 hours to come back to temp if it’s been off for any length of time.
Parts Used:
Refrigerator Inverter Kit with Jumpers
  • Charles from ORO VALLEY, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
6 of 6 people found this instruction helpful.
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Stripped Front Leveling Roller & Screw
Raised side of fridge enough to get 1/4" ratchet with 1/4" socket under roller wheel assy. Removed three hex-head screws to separate damaged wheel assy from fridge frame. From panel below fridge compartment, backed-out stripped leveling screw. Mounted new roller assy and then threaded in new leveling screw from front. Lowered fridge and adjusted leveling screw for proper height. Suggest putting a 2x4 under fridge for safety when hands are under unit.
Parts Used:
MOBILITY FRONT Assembly SCREW MOBILITY
  • George from ARLINGTON, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
6 of 6 people found this instruction helpful.
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All Instructions for the GSHS9NGYBCSS
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