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GSHS9NGYBCSS General Electric Refrigerator - Instructions

All Instructions for the GSHS9NGYBCSS
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Noticed pieces of broken plastic in my ice cubes.
Of course, the first thing I did was remove the ice cube container from the freezer, and dump the ice cubes. (Conservation note: If you're in a place with water conservation rules, dump the cubes in a big pot and save them. If they melt, use the water for your house plants.) Following the advice from another DIYer, I let the container warm up before doing anything further.
Turned the container (I'll call it the "tray" from now on) over, removed the two screws holding the front cover with the Phillips screwdriver, gently pulled the cover out to disengage it from the rest of the machine.
Getting the next part out was tricky because it didn't want to release just by pushing in on the tabs on either side of the front assembly. That's where the two table knives came in, courtesy another reviewer. Be careful here not to jam or twist too energetically because the plastic housing is still quite breakable.
Just to be safe, I unscrewed one more screw that held the little bracket holding the rod with the spring on it and disengaged it. Then I discovered that I had to unclip the part that holds the auger in the front part of the assembly and slide the auger out of the way so I could pull the broken part out.
Having done all that, putting the new part in and reassembling the whole thing was pretty easy.
Slide the new part in, carefully rotate the auger back into its place, slide that assembly back into place, replace the clip holding the end of the auger, be sure the long rod engages the ice crusher gizmo, replace the screw that holds the rod in place, hook the front of the drawer back into the proper slots, rotate the cover back into position and replace and tighten the two screws.
You're done! The ice cubes you took out will probably still be frozen, so you can dump them back into the tray and slide the tray back into the freezer.
If you're cleverer than I am, maybe you won't need to do all the little things I did, but even so the whole exercise took less than 15 minutes--the ice cubes didn't even melt!
Parts Used:
Housing Crusher Dispenser
  • G from Spring Hill, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
22 of 25 people found this instruction helpful.
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Light would not work when I opened door.
I lifted the old switch with a flat screwdriver, attached wires, and popped into place. Saved 80 bucks for a repair call.
Parts Used:
Light Switch
  • joe from spartanburg, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
22 of 26 people found this instruction helpful.
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Fridge Door would not close "automagically"
I had to remove the fridge door (side by side), which took approximately 10min (most of which was retrieving the right size socket wrench from the garage). With the door removed, I could replace the broken door closing cam and door stop... with 4 screws. Not much to it. Had the door mounted back on in another 5min and that was it. :)
Parts Used:
Door Stop - Black Refrigerator Door Closing Cam
  • David from Cary, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
23 of 32 people found this instruction helpful.
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Water dispenser won't always dispense water
I followed the instructions found on this website. I removed the control panel by inserting a small Phillips screwdriver in the three holes at its bottom. I used the same screwdriver to pull the dispenser assembly down but could have used a larger one. The microswitch could be seen in the assembly at that point and was easily removed by opening the "fingers" that held it in place. I attempted to pull one of the terminals off without using a pair of needle-nosed pliers and ripped the wires right out of the terminal(I was able to find a replacement at Radio Shack). Low and behold after reinstalling the new part, it did not take care of the problem.

My problem is the water dispenser does work intermittently. When we place the glass in position and hit the lever, the lights in the control panel go off and no water is dispensed. My next guess may be the water valve or the control panel. The icemaker makes ice but I have had problems with it dispensing for nearly a year now.
Parts Used:
Micro Switch
  • Curtis from Corona, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
27 of 45 people found this instruction helpful.
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evertthing in frige was freezing
went online to an appliance repair site and found out that this model has problems with the damper malfunctioning. went to partselect and ordered what I needed and it arrived in two days. to replace the damper you just remove the light at the top of the frige and the cover around it . the damper assembly only has 2 screws and is easy to remove.
Parts Used:
Air Inlet Cover Kit
  • justin from brownsville, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
19 of 24 people found this instruction helpful.
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Cracked Housing Mount - water leak
Turned off the water. Removed the maintenance cover plate on the back of the refrigerator and disconnected the tubing. Removed the tubing cover plate on back of refrigerator. Removed two screws from filter hosing mount on the inside of the refrigerator and pulled the old tubing out. Simply inserted the new tubing and mounted the housing and reconnected the tubing using plumber’s pipe compound. Then re-installed the cover plates on the back of the refrigerator, installed the filter and turned on the water. It was a very easy install.
Parts Used:
MWF MANIFOLD
  • Richard from Chandler, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
19 of 25 people found this instruction helpful.
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low water flow from in door water dispenser
after changing the water filter and having no improvement. I went to the next part of the system. Turned off the water supply. I removed the bottom cover in the back of the refrigerator. unscrewed the nuts on the water supply hose from the main supply and the one going back into the fridge. moved to the inside of fridge and unscrewed two screws holding the filter mount and pulled the tubing through. Reversed my steps and the water flow was great . Thanks
Parts Used:
MWF MANIFOLD
  • kevin from summerville, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
17 of 20 people found this instruction helpful.
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My 13 yr grandson assisted me on this
We couldn't get the other connector loose from one end of the tubing so he said just cut it and so we did and attached the connector. I now have water again in my fridge and took the sticky note down "don't use the water" as it had leaked for a year...... Thanks!
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch
  • Sherry from Auburn Hills, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
15 of 17 people found this instruction helpful.
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Ice maker wasn't working right and the freezer wasn't cold enough
-Unplugged the refrigerator
-Removed panel on the back of the refrigerator, bottom right.
-Took pictures of existing main board so I would know where everything plugs in.
-Unplugged and removed main control board
-Installed new main control board
-Plugged everything in.
Parts Used:
Main Control Board
  • Scott from Overland Park, KS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
18 of 27 people found this instruction helpful.
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Iced up Freezer compartment in SxS
So I replaced a burnt out defrost heater; replaced the thermostat for good measure and STILL the freezer compartment was freezing up. WHY didn't I look more closely at the ice making system sooner!!?? Thought about it for a while and decided that it had to be that the solenoid in the water valve was NOT shutting off water flow to ice maker (overflowing the icemaker and running over & down interior of freezer compartment making an icberg).

Took off about 4-5 backcover screws with one size nut driver. Moved to a size larger driver to remove 1 screw holding on the water valve. And what some people don't realize is that you can push in the connectors (push them down) and THEN pull the water lines out as long as you're careful and someone hasn't already tugged on the waterlines with some force. You don't have to cut the lines off at the valve. Put the water lines in the new valve and put one screw back in it; then 4-5 backcover screws and you're done!!! At most 15 minutes...that is if you want to clean the condensor unit located behind the backcover (on the newer models within the last 4-6 years).

EASY!!! Do it yourself and save a BUNCH of money. If you're getting a flooded freezer compartment or icebergs created in there then check whenever you hear the icemaker drawing in water and see if water is running down the interior.....problem solved!
Parts Used:
WATER VALVE WITH GUARD
  • Jamison from Heltonville, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
15 of 18 people found this instruction helpful.
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freezer freezing up
Unplug refrigerator,remove the freezer bulb, trays and rear cover to expose coils and heating element/defroster, The telltale sign its bad was it looked like an old flashbulb/burned, the old one was open, melt enough ice to remove and replace the defrost element(2 screws 2 wires) and reinstall components, reconnect power, thats it.
Parts Used:
Defrost Heater and Bracket Assembly
  • richard from cleburne, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
16 of 21 people found this instruction helpful.
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Ice Maker auger blade broken
The ice machine auger blade broke a chunk off. I decided to try to replace it myself. I bought the new auger blade and then sat there and stared at it and the ice machine for a few, trying to figure out how to change out the part. Turns out it was a qute lengthy process. The auger is threaded on one end and the ice chopping blades are on it. So I had to take each blade off the old one and put it on the new one. The blades have to be positioned just right on the shaft so it's best to just draw a line down over all the blades so as to put them on the new auger successfully. The problem I had was the end cap that screwed on the end of the shaft. It was the part I ordered here. It is made of plastic with plastic threads and at first I couldn't figure out to get it off. Turns out the threads are opposite normal. By the time I figured that out, I had just about destroyed the cap using pliers to try to unscrew it. There is a washer and half moon clip that fastens on this end nut so if you mess the nut up, chances are you won't be able to get the half moon clip to go back on. I finally did it right and now how the ice maker working right again. A hard part for me was figuring out how to set the spring shaft that works a lever to either give cubed ice or crushed. I had to keep fiddle with it before I finally got that right. At first I was only getting crushed ice even with the cubed setting and then only getting cubed ice with the crushed ice setting. After some fiddling, I got both to work but to this day can't figure out what changes from the crushed setting to the cubed setting.
Parts Used:
Front Dispenser Bucket Auger Nut
  • Michael from Hanford, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
18 of 28 people found this instruction helpful.
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Water collecting under vegetable tray
Very easy to install. Simply follow the hoses to the end. One ends under the freezer door in front. The other requires you to take the back panel off the fridge - then its right there. There is a blue valve where it connects. Pull back on the white ring at the top of the blue valve and the old tube will release. Then you can just pull the old water tank out and thread the new tubes through. Connect the same way and you disconnected.
Parts Used:
Water Tank Assembly
  • Kimberly from Suwanee, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
13 of 14 people found this instruction helpful.
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my refrgerator stopped cooling and freezing
Take the cardboard grill off the bottom of the back it is held on with 5-6 hex head screws. Located the voltage inverter on the tank. It's on the bottom left of the refrigerator. Removed the screw that holds it in place.Remove the jumper wires at the quick connect. Rotate the voltage inverter and removed it. Check the voltage at the plug in going to the voltage Inverter. It should be 115-125 volts. Plug in the voltage inverter to the Quick connect away from the tank check the voltage on the side that would be connected to the tank. If both sides don't read at least 115 volts the inverter is bad. Order a new on and reinstall in the reverse order.
Parts Used:
Refrigerator Inverter Kit with Jumpers
  • Mike from Aguilar, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
12 of 12 people found this instruction helpful.
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Dorr stop was broken when door was allowed to swing too hard.
I removed the two screws which released the door stop. I then put the new door stop in place and installed the two screws. Job Done.
Parts Used:
Screw - 10-16 Door Stop - Black
  • Mark from Frederick, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench set
17 of 28 people found this instruction helpful.
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All Instructions for the GSHS9NGYBCSS
31 - 45 of 592