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FFFW5000QW0 Frigidaire Washer - Instructions

All Instructions for the FFFW5000QW0
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Someone opebed the washer door prior to cycle completion
two screws took off the old plate, replaced the door strike with saame screws
Parts Used:
Door Strike
  • H. Edward from Sequim, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Nylon door latch broke off. Poor design. The hinges on the Affinity washer and dryer have hinges that won't keep the latches aligned, so the strike hit the body and broke off.
Repair was easy. Two screws held it on. It's set into the door, so there is no adjustment. However, I should have bought a couple of extra ones, because the design problem is still inherent, and it will break the next time somebody is in a hurry and "slams" the door, or pulls it open before the cycle is completed. The ten pound door is held by a stike less than 1/8" thick.
Parts Used:
Door Strike
  • John from Fullerton, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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tip of strike broke off
unscrewed (2) screws, took broken piece off and screwed new piece on with the (2) screws. Keep your old screws because part does not come with screws.
Parts Used:
Door Strike
  • Doris from Hesperia, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Washer wouldn't come on because lock went out
Ok, so I went to wash clothes and my Frigidaire Affinity wouldn't come on because it said the door wasn't locked. The switch had gone out. I researched it and bought it here. When we got it, I looked up a video on Youtube that was less than 2 minutes long. My husband and I watched it and then did the repair! It took us only a few minutes and then the washer worked! We saved time and at least $150! And it was so easy to do that I probably could have done it without my husband, and I'm not the handy type.
Parts Used:
Front Load Washer Door Lock and Switch Assembly
  • Celeste from Silsbee, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Removing hinge from front of washer
During this repair job, I replaced the outer door cover and door hinge of this front loading washer. The outer door cover had cracked and shattered above the top hinge pin, leaving only the lower hinge pin to keep the door mounted onto the washer. The outer door cover contains the door hinge housing. Initially, I could not remove the hinge from the front of the washer, because the attaching flat-head screws were REALLY torqued onto the washer. My hand held screwdriver was unable to loosen these screws, so I bought a Black & Decker cordless 12V impact driver from Home Depot for $59. This power tool worked great, and I removed the hinge assembly and door from the washer. When you're using the impact driver, make sure you've got the correct sized bit for the Phillips head. You can buy a bit set at Home Depot. If you don't use the correct size, you'll just strip the head, and then you'll also have to buy a damaged screw extractor. Once the hinge was removed, I discovered that the lower hinge arm had been bent, due to the door hanging off just the lower arm. When I attempted to straighten out the hinge arm, it broke off. After a few choice words, I ordered a new hinge assembly from PartSelect. Once I received the new hinge, I reassembled the door, and attached the hinge to the washer. When seating the plastic hinge bushings into the outer door hinge housing, make sure the slotted tabs of both hinge bushings are fitted snugly into the hinge housing. You won’t be able to reassemble the inner and outer door covers if the bushings are not seated properly, I finally got everything back together, and now my washer works great. Using perfect hindsight, I would also recommend that my fellow handymen replace the proprietary flat-head screws which hold the hinge onto the washer. My first attempts to remove the hinge screws damaged them pretty badly. You should also consider replacing all the screws which hold the inner and outer door panels together.
Parts Used:
Door Hinge with Bushings
  • Robert from Aurora, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
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Door strike broke due to door being off center
took the 2 screws out, removed the old and screwed in the new.Piece of cake. What stod out in the process was Part selects follow up with email and video of how to replace. They are great....
Parts Used:
Door Strike
  • patricia from portsmouth, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Door error on front loading washing machine
After searching the internet, I found out that the error code flashing on my front loading washer was an easy DIY fix. I went into our local big box home improvement store who told me to go to their online store for the part I needed. I did but had zero luck. I found the part I needed here and found a great video online which walked me through the repair. The part arrived and it took less than 10-mins to be done and have a working washer again. Thanks for the great service! From a working mom in NC
Parts Used:
Front Load Washer Door Lock and Switch Assembly
  • christina p from chapel hill, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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broken door strike
unscrewed broken one and screwed the new one in place.
Parts Used:
Door Strike
  • Wayne from Piedmont, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Washer would not start
I replaced doorlok as every one sujested but that did not fix it I then replaced thr control panel with a new upgraded one. It is not that simple for an amature. New control came with one of the control shafts missing had difficulty getting it in position so so control would be on right function. after all that I found diagnostic instructions taped to bottom of washer
Parts Used:
Front Load Washer Door Lock and Switch Assembly
  • Gerald from Brownfield, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
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Washer wouldn't spin shut off with 6 mintes to go
I found this wonderful web site, after removing the cover and running a diagnostic to find it was either the door lock or the TCP control board. Control board unable to find any information on was scared to call the repair man as they usually cost about $500.00. I am a single mother and order the door lock and just like that I was able to repair it myself. Thanks you so much!!!
Parts Used:
Front Load Washer Door Lock and Switch Assembly
  • michelle from swanzey, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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washer would not go into full speed spinning
Turned off electricity. Unscrewed top panel. Took off top panel. opened door. Unscrewed door lock. Pulled lock up. Unplugged connections. Plugged in new part, positioned, and screwed in. Replaced top panel
Parts Used:
Front Load Washer Door Lock and Switch Assembly
  • Joe from San Diego, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Broken door strike leading to broken door lock and switch assembly
Replacing the door strike is very easy. Two screws. The broken pieces stay in the door lock/switch assembly. The first time I got them out with needle nose pliers. A year later it happened again and this time I had to replace the lock/switch assembly. I followed procedure others mention here: Two screws at back of washer release the top. Slide that back. Then undo the two screws in the front of the assembly and lift it out, and replace. The important thing is that the door on the washer no longer aligns with the door lock/switch assembly, so we have to carefully (!) lift it to shut it. Do not slam. The issue with the door arises because instructions say to keep the door open so that mold does not grow in the basin. But the hinge on the door is not strong enough to support the door as it stands open when at rest over the years and it has begun to give way. This washer needs a new and stronger hinge. Meanwhile, do not slam your door. Shut it gently, lift if necessary, even on a new machine!
Parts Used:
Door Strike
  • Dallas from Takoma Park, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Latch was broken
Only two screws and it was done,easy repair
Parts Used:
Door Strike
  • Gene from Atlantic City, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Pump runs but washer will not spin
Installation of Part # 131-763-202 door lock and switch Assy.

Note that the only reasonable access to the lock and switch Assy is by removing the front of the gasket between the drum and the cabinet. It is also the only necessary access.

This problem is unique to older models. My experience was a bit frustrating but the solution was finally found. While it took me a long time (and extra parts) to figure out the problem, the solution is actually pretty easy.

IF you have an machine with a black striker/catch on the door, the installation is not entirely straightforward, The black striker/catch on the door has an L-shaped lower prong that engages the door latch. This striker/catch will NOT work with the newer door lock. The required striker/catch is part # 134-456-600. It is white, and has a diamond-shaped upper prong.

When you remove the older-style lock (Part # 1231-269-400) that accepts the black striker/catch, you will immediately notice that there are more electrical connections on the new part than on the old. This requires some minor rewiring.

The two connections (Bl/W and w) that go to the latch solenoid are unchanged and attach to the brown solenoid on the new part.

The arrangement of the other connections on the new lock/latch is as follows (numbering is mine)

1 2 3 4 5 6

Terminals 2 and 3 are the “PTC” and must be connected to the red (double) and white wires that are on a special double plug. The plug must be cut off and replaced by regular (F) spade connectors. DO NOT be tempted to insert the double plug into the new lock. Although it fits, it does NOT work.

Connect the two door-lock switch wires (Bk and Bk/R) to terminals 5 and 6.

Note that with the new lock, the machine has to rest a while before the catch is released, the door catch is not released as soon as the door-lock light goes off.

Note also that the actuation of the switch in the door lock is NOT purely mechanical as in the older door lock. Pressing the striker/catch into the lock will NOT close the contacts between terminals 5 and 6. Some magic happens inside the door lock mechanism through the PTC that closes this switch. This same magic is probably responsible for the delay in releasing the door latch. This drove me crazy for a while as I thought the lock and switch Assy was defective.
Parts Used:
Front Load Washer Door Lock and Switch Assembly
  • Thomas from Santa Fe, NM
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Door strike broke, (i guess it happened during recent move)
Super simple, unscrewed the existing screws, removed broken piece, attached piece, screw it in. Done deal!
Parts Used:
Door Strike
  • Melinda from Converse, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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All Instructions for the FFFW5000QW0
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