The door strike on your washing machine allows your washer door to lock properly, and operate efficiently. If you notice that your washer door will not open or close, leaks or the washer will not star...
This door lock and switch assembly is manufactured to lock the door on your front load washer to prevent it from opening while it is running. You may need to replace the door lock and switch if the do...
This is a replacement screw for your washer or dryer. The screw is approximately half an inch in length and is a Phillips-head screw. It screws in from the outside of the drum, into the vane/baffle. T...
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14 questions answered by our experts.
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Grant
July 19, 2021
My machine won't fill with water and its making a crackling noise when it's trying to get water. Also, the water temperatures aren't able to be changed either. The hose screens appear to be clean.
For model number FFFW5000QW0
Hello Grant, Thank you for the question. This is normally an indication the Water Inlet Valve is defective and will need to be replaced. We hope this helps!
Hello Enedelia, Thank you for the question. The most common reason for the appliance not draining, is a defective Drain Pump, PartSelect Number PS3655041. We hope this helps.
My machine is making a grinding sound and water does not fill in the basin.
For model number FFFW5000QW0
Hello Jessy, thank you for a very interesting question. If your washer is not draining, that grinding noise could be something caught in your drain pump. With the drain line removed, inspect the impeller of the pump for obstructions. The most common culprit is coins, drill bits, screws and nails. Even toothpicks and cotton swabs can stop the drain pump if they become lodged. If you find the pump clogged and manage to clear it, you still may have to replace the drain pump, part number PS3655041. Good luck with the repair!
The wiring came loose from the machine to the control panel. Can u tell me the color sequence to rewire it plz?
For model number FFFW5000QW0
Hi Danyale. Sadly we do not have information this specific for this model and parts. We would recommend to contact the manufacture directly. Thank you for your question and good luck with your repair!
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Michael
January 17, 2020
Water comes in on rinse, not on wash cycles.I have tested for power at the water valve, there is 120 power when rinse calls for water and there is no power when wash cycle call for water.
i have replaced the pressure switch.
For model number FFFW5000QW0
Hello Michael,
Thank you for your question. Our sources suggest replacing the water inlet valve under part PS3490374 for your model to fix the washers issues. We hope this helps.
This was one of the simpliest repairs I have ever done taking less than 5 minutes to complete. On the inner door I removed the two screws that hold the plastic catch in place. I then removed the broken catch and put the new catch in place. Finally I replaced the two screws that hold the catch in place and it was done.
1. Unplug unit. 2. Unscrew 2 nuts holding top in place in rear of unit using phillips head screwdriver. 3.Slide top back and remove. 4. Open door of washer and unscrew 2 screws holding in door lock unit. 5.Pull out unit from the top and install new unit reconnecting the 3 wire connections.
Door lock takes a beating due to flimsy washer door which does not align well and subsequently gets slammed each time which causes lock to malfunction telling the washer that it is not locked. Due to safety the washer will not go into the spin mode. Remove top lid (2 screws) open washer door and loosed the 2 screws holding the lock assembly in place. Reach down into the washer and unsnap the 3 wire harnesses. Reverse to reinstall. Very easy.
