8KP2670-3 Whirlpool Mixer - Instructions
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Stand mixer gear teeth sheered off
First and foremost, I am not mechanical at all. I typically refer to parts as thing-a-ma-jigs, and whatca-ma-call-its. When it froze up and started to make a loud grinding noise, I guessed it was a gear problem. I decided to try to take it apart, What did I have to lose? If I couldn't figure it out, I would be down a mixer. I was already down one as it was. It was very easy to take apart and I could immediately see what gears needed to be replaced. Parts Select made it very easy to see what parts I needed. And delivery was lightning fast; the next day after it shipped! I found a PDF on line on how to dis-assemble and re-assemble the mixer. I got it together and it mixed for a few minutes and froze again. I took it apart and realized that I didn't have the whatcha-ma-call-it (worm gear) seated properly. Fixed it and put it back together and put it to the test. Working just fine now! Thank you Parts Select for making this very easy!
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Brett from Yosemite, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Worn out worm gear
Ordered new worm gear and received in a few days. I cleaned out old grease from the gear housing, replaced the worm gear and packed with new grease. Machine runs well now. Easy repair.
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Todd from Spokane, WA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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worm gear was wore out and needed replacing
removed the cover as stated in the e-mail and followed their recommendations on how to do the repair, the hardest part was removing the retainer clip, job went smoothly. thanks
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Loren from Franklin, ME
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Teeth worn/broken off part of the worm gear
Removed shroud and gear case top. No snap-ring pliers, so I used two small vice grips, one on each lobe, and spread and "worried" the ring up the shaft. Changed out all ghe grease in case of metal chips. Put it back tegether. Works fine.
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Paul from Manns Choice, PA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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The mixer made load noise and quit agitating.
Removed the cover. Removed the gear assembly cover.. Extracted the C clip with a tool. Removed the bevel gear. Pushed out the dowel pin. Used rubber mallet to push the shaft off the worm gear. Replaced the washer and the worm gear. Used a 1/2" diameter PVC, 3" long over the shaft and on the gear to push back the shaft through the gear with rubber mallet. Pushed back the dowel pin. Reinstalled the C clip. Replaced broken hub bevel gear. Added more grease. Placed the gear cover with 4 screws just tight enough to hold the cover but still allows movement. Turned the mixer to the lowest speed. Allow the cover to self adjust so that the gears have the smoothest sound. Tightened the screws while while maintaining the smooth sound. Turned off the power. Replaced the cover.
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Luis from Omaha, NE
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Gear Stripped
I had previously ordered several other gears after I found one of the worm gears stripped. After putting it all back together, the one major gear in the unit that I had not replaced because it looked fine, the bevel gear, also stripped. Learning experience: this is a unit worth several hundred dollars, so don't skimp on a $4 part. Once you work on this thing, you might as well spend a few bucks more and replace ALL the gears - even if they look like they are okay. Furthermore, if you only take 15 minutes to do this repair, as some on this site suggest, you are probably not cleaning the old grease carefully enough. Make sure you properly clean out the old grease to remove any metal from stripped gears, and use a good quality grease to re-pack the gear case.
Parts Used:
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Holger from Spokane, WA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Worm Gear teeth was stripped
Removed top cover, remove snap-ring on shaft, slide top gear and worm gear off. Clean all the grease out and clean parts. Installed new worm gear and parts. Repacked with new grease, careful not to much, leaving room for expansion.
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Ronny from Clearwater, KS
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
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Stripped worm gear and broken lower gear housing
Worm gear strips usually after the lower gear housing breaks. Tore down cleaned grease and shrapnel out, replace stripped worm gear and lower housing. It's convenient that the lower housing plate comes assembled with new bushing and gear. This is now the third one of these expensive mixers I have repaired, word got out that I fix them, and this is a very common problem. Repairs have been for friends and Church, so I don't charge any labor, it's kind of fun, messy, but fun. Note to Kitchen Aid: Please strengthen lower gear case.
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Andrew from Odessa, FL
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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worm gear was worn down
removed the cover, separated the gear casing, cleaned the gears, replaced the thrust bearing kit and worm gear, greased all and reassembled. Wish I would have known to order the grease, it would have saved a couple bucks in shipping.
Parts Used:
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Susan from Manchester, IA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
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The motor was running but the mixer wasn't turning
After trying to make a batch of heavy frosting, my KitchenAid mixer final stopped turning. After watching a video of how to change the grease in a similar model on PartsSelect and seeing it wasn't that hard to take apart, I decided to give it a try myself. Removing the cover exposed a completely worn gear drive. Luckily, it was easy to determine which parts needed replacing and PartSelect sent them in no time. Once I put everything back together, it sounded terrible which was pretty tough to take. As it turned out, the problem was flecks of metal from the gear were still in the grease and were getting caught in the mechanism. Once I thoroughly cleaned all the grease out and gave it some fresh grease the machine worked great. Much better than before. I only wish I had swapped the grease out at the same time. Thank you PartsSelect for saving me hundreds of dollars on a new machine!
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Steve from Cornwall, VT
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
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Stripped worm gear
Used the meat grinder attachment, with the retaining ring too tight for the motor to turn the augur, so a gear stripped and the mixer would not run. I opened the mixer top, removed the transmission cover, removed enough grease to diagnose the problem (6 teeth stripped off the steel worm gear). I ordered a replacement steel worm gear and, while I was at it, a new retaining ring, bevel gear, retaining pin and the large planetary gear, as I could not tell the condition of these until I disassembled the whole gear train. I then removed the gear train components (needed a snap ring pliers to remove the retaining ring -- I don't recommend trying to remove it with an y other tool), washed them in acetone, cleaned out the transmission case and went over it with a magnet to get stray gear tooth remnants, replaced the worm and bevel gears and reassembled, using the original planetary gear, retaining pin and retaining ring. Filled the bottom of the transmission with planetary grease first, then, once the gear train had been replaced, slathered a big pile of grease over it, replaced the transmission cover. The machine then ran perfectly, so I replaced the mixer's top cover and decorative band and was back in business mixing with it about 30 minutes after cleaning the last of the grease off my hands. I should mention, I used a LOT of paper towels for this job. This was a fun job and I was sorry that it was so easy to do, as I enjoy working with gears and grease.
Parts Used:
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OLIVER from ANCHORAGE, AK
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Mixer is running in high speed then shut down.
I replaced the switch component twice and I still have the same problem. I will purchase a new motor now see if that works? I'll post what happens thanks
Parts Used:
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Scott from Farmingville, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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worn teeth on worm gear. beater not turning
took off the strap band around mixer, took off the cover (4 screws, took off gear cover (4 screws) took off the retaining ring(used pliers and screwdriver) took off upper gear, took out retaining pin, took off lower gear (becareful to grab the planetary assembly as it will fall out after you take out the retaining pin) cleaned out all of the gear grease (the teeth that were missing were in it. replaced the planetary assembly, lower gear and retaining pin. replaced the upper gear, replaced the retaining ring (used screwdriver and hammer. you have to spread the ring with end of screw driver so it will fit on the shaft then tap lightly with screwdriver and hammer to get it down to the keyway for the ring.) replaced the gear grease with NEW grease, reaplaced the gear cover, replaced the mixer cover, replaced the strap band and plugged it in to test it. IT was quieter than before and works great. i spent less than $30 to repair my 10 year old, out of warranty, Kitchen Aid Mixer. much better than the $32.00 to ship it to factory repair shop and get an estimate to repair. I needed it to make a cake for my nephews wedding. I had my parts in 2 DAYS!!! it was a great experience over all.
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Joanna from Tower Hill, IL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Motor running but not driving mixer shaft
Remove screw and nut from back of mixer head to release the silver name band. Remove the exposed four cross head screws, (two each side), and lift off the motor and gear cover. Wipe excess grease from gear wheels to expose the retaining ring clip at top of vertical gear shaft. Using small nose circlip pliers, remove retaining ring and bevel gear wheel to expose shaft pin and worm gear. Support the shaft from below and remove pin. Lift off worn worm gear wheel allowing shaft to drop down. The horizontal worm gear shaft can now be lifted out taking care to keep assembled. Carefully clean old grease from all gears and from the gear housing, (note that broken pieces of the old worm gear are in the old grease. Repack housing with fresh high performance grease recommended for worm drives. Cover new and reuseable gears with grease. Reverse the process to reassemble the unit.
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Brian from New Bern, NC
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Variable speed switch replacement
Easy repair that replaced the variable speed switch. The broken switch only ran at high speed. To replace the mixer would cost at least $500. The new switch was $45 and was an easy install. I marked the four electrical leads with a Sharpie and loosened the two screws holding the switch. The repair was super easy. It was like heling an old friend recover from an illness.
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Robert from Little Compton, RI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench set
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