5KSM180LEALB0 KitchenAid Mixer - Instructions
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I noticed that the Initials on the package indicated that the part was made in CI. That was the problem.
I decided to update the motor brushes in our KitchenA id mixer even though it operated perfectly for years. After installing the motor brushes, you sent,I plugged the cord attached to the mixer into the outlet. I selected 1 on the speed selector and nothing occurred. The mixer would not operate. I then checked the outlet to insure there was voltage present; there was voltage present. I again plugged the cord of the mixer into the outlet, selected 1, then 5, and finally 10, with no results. The mixer would not operate. Finally, I removed the motor brushes I had received from you and installed the old brushes that were originally in the mixer, plugged it in the outlet, selected 1 and the mixer operated perfectly as it did BEFORE installing the brushes you sent.
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Gary from COLUMBUS, OH
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 of 2 people
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over heating
followed the emailed instructions from your company
worked perfectly
thanks
worked perfectly
thanks
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KATHERINE from INVERNESS, FL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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The mixer started getting weak like a gear was stripped and then quite working all together.
I removed the decorative band that covers the seam by removing 1 screw. I then removed the top portion of mixer by removing 4 square head screws. You will then see the gear housing in the front of the mixer. Remove the 4 screws holding that on. There are no spring that are going to pop out and you never know where they went, but be careful because there is a lot of grease and a gear that it just laying in there on the right side. You will see the stainless shaft with a couple on gear cogs on it. Remove the retaing spring from the shaft and pull the top gear off, it may be a little snug. You will then see the dowel pin, mine was sheared off but I could see where it was. Be sure to remove the broken pieces. Use the punch to knock out the remaining pin. Replace with new pin making sure it is evenly exposed on both side of the shaft. Replace the top gear, then the retaining spring, the the gear housing cover, then the mixer top cover and finally the decorative band. Be sure to unplug before you start. These mixers are expensive and expensive to have someone fix them. I ordered 2 pins because shipping is a little high and the pin is cheap. I fixed this for $17.00 total and have a spare pin.
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Lane from Warrior, AL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
3 of 8 people
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Mixer suddenly ceased operation after sharp noise
To access the interior of the mixer, I first removed the single screw holding the cup-shaped part at the rear. Then I removed the 4 large screws on the under surface of the mixer head. Next I removed the bright metal ring around the planetary gear area by prying it off. I then pried the dish-shaped part off the shaft using a large-bladed screwdriver. This exposed 5 screws on the circumference of the planetary gear. By removing them, one can pull up the gears and see into the area below. I found the worm gear had fractured. By removing 3 screws at the base I extracted it for closer inspection, checking for any loose pieces. Beware of the jelly-like grease. The replacement part goes into position, and one then follows the steps in reverse.
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Walter from Athens, GA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
2 of 5 people
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Mixer still ran, but seemed to be getting very loose as if gears or a shaft were wearing out.
I followed the video provided online. The model shown was not exactly the same as mine, but very close. The step-wise progression demonstrated on the video helped a lot. I had to double check the video a couple of times which added to the work time....I could probably do it again without the video in under 1 hour. As shown in the video, I laid out an old towel across two pieces of 2x4 which helped keep the mixer head in a position that was easy to work on and also prevented scratches.
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Harry from MILTON, WA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
1 of 3 people
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Worm gear broken.
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Erwin from Northport, ME
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
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mixer stopped working
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Joseph from South Port, NC
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Mixer jammed, then would not mix, motor ran
Wish that I had known about the video before disassembling. I did not know if it needed a part or was just jammed. It was clear that i needed a worm gear. So I ordered that. It turned out that I needed the Pinion Shaft w/ gear too. So another order. The shipping far exceeded the cost of the parts. NOTE: Clear off as much grease as necessary to be certain that there are no stripped gears anywhere, the order the parts. I took the mixer head off of the stand. I would suggest that you take a bath towel, roll each end towards the center, and place the mixed head so that it is supported on both sides by the towel rolls. NOTE2: Shipping was great 2 days or less. One part arrived on a Saturday. P>S> I do not know the age of this mixer. The age drop down menu should have an UNKNOW option.
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Gordon from Seneca, SC
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
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37 year old screw cap worn, wouldn't hold bowl with heavy dough
Easy removal of old screw cap, but new one didn't just drop in. Had to scrape paint and a little aluminum to make it fit. Finally did, and it works fine now.
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William from Spring Valley, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Screw drivers
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Brushes go in only one way & not same each
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john from las Vegas, NV
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Tools:Screw drivers
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Mixer quit running
I discovered the brushes were worn, and one side had broken off and lodged against the armature.I got lucky as I removed the brush caps and the sleeves the brushes fit into (simple job) and was able to hand turn the armature so the pieces fell down into the bottom of the mixer housing.After removing them, I replaced the brushes and the mixer runs like new. Thanks for the fast delivery AND more importantly, the right part. Steve
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stephen from indianapolis, IN
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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One of the parts broke 3 teeth and did not work anymore.
Unscrew and dismounted the mixer, gather all pieces and screws, cleaned and washed every part, took away the old grease and replaced it with a new one, also looked carefully for the lost teeth and found them, Put grease in every part, put back and screwed all the pieces of the mixer, then tried the mixer which worked really well.
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Amalia from Granville, OH
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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My kitchenaid stopped moving
My husband looked at youtube to figure out what the issue was. He saw a video that identified that the likely problem was the worm gear. My husband took the kitchenaid applicance apart, as he saw in the video. We ordered the part, it took less than a week to arrive. He rewatched the video that demonstrated how to put the kitchenaid mixer back together. It's a bit messy due to all the packing grease, but a pair of nitrile gloves, paper towels, and an old rag help. We put a garbage bag over the appliance after it was taken apart to protect it from any dust and my curious cat. We let the kitchenaid cycle for about a minute to make sure the gear was greased. I haven't used it to make bread yet, but I'll do that soon. Thanks for supplying the part that saved us at least one hundred dollars and TRY to get a person who will repair small appliances.
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Georgianne from Castro Valley, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Motor runs, no motion at the business end of the mixer.
Took the mixer down to the gear box. Found the plastic drive gear had a few stripped teeth. Did a search on the internet for the mixer gear. Found a couple of suppliers. Ordered the needed gear, pin and a bearing block just in case it was worn. The bearing block did not need to be replaced. Cleaned the broken off teeth from the gear grease and put the mixer back together. All worked fine when I plugged it in.
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Robert J from Stephenson, MI
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set, Wrench (Adjustable)
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Mixer would stop spinning.
I found a video on how to repair mixer that would not turn. Watched video several times and replaced worn worm gear. Getting the old worm gear was the most difficult part of the job. I had to go purchase a pin punch ($5.50) with the correct tool is was easy.
Parts Used:
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Joseph from Cincinnati, OH
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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