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57731H3WW General Electric Washer - Instructions

All Instructions for the 57731H3WW
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There was no fabric softener dispenser
The cap just removed by tapping a few times with a screw driver and hammer. then pulling upward it came off and I placed the new dispenser on. a couple minutes saved me from running up and down to add softener and it was very inexpensive.Thanks alot PARTS SELECT.
Parts Used:
Fabric Softener Dispenser
  • Gigi from Monroeville, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
10 of 13 people found this instruction helpful.
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Washer won't drain water
Took front panel off the washer and found the pump working but no water drained from the tub. Took the motor off the washer by removing the two 10mm screws and attaching hoses. Decided to take the motor apart and found the propeller shaft has broken off inside the pump. Ordered new motor from Partselect and replaced it. Washer is working fine now.
Parts Used:
Drain Pump and Motor Assembly
  • Ben from Lake Forest, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set, Wrench (Adjustable)
10 of 13 people found this instruction helpful.
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The zinc drive hub that connects the transmission to the tub had corroded away.
It was almost a complete tear down. Most difficult part was discivering how to remove the front panel. Slip a putty knife between the top and front covers. push and depress the spring tab on each side. The left hand nut on the hub was difficult. I had to get a neighbor to hold a large pair of pliers while I put a pipe wrench on the nut and hit it with a 2 lb. hammer in order to break it loose. Puting it back together do not forget to reconnect the level sensing hose to the level selector, I did. Machine will not perform without it. You can do it! I did.
Parts Used:
Inner Tub Base Hub
  • James from Lapeer, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
10 of 13 people found this instruction helpful.
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broken belt
It was very easy, just one screw to get the belt on, then it was just putting in place and putting it back together took the longest.
Parts Used:
V-Style Drive Belt
  • Mary from Timberon, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
9 of 10 people found this instruction helpful.
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It appears the machine came with the wrong washer control knob.
I damaged the timer gears trying to figure out the washer control knob. I ordered all necessary parts. It now appears the knob that came on the machine had different gear hobs than the timer. I replaced the timer. The dial then easily slipped on. Then the control knob with the clip attached pushed on to the timer. I had an extra timer knob clip. It was just 93cents so I may need it later. It works better now than it did new.
Parts Used:
Timer Dial with Compression Ring Timer Knob Timer Knob Clip
  • Kirk from Golden, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
10 of 13 people found this instruction helpful.
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not agatating
pulled off cup on top of agataor. scrwed off nut. pulled off agatator. flipted up side down. took off agatator bell wich is on the bottom of the agator. sliped on bell. put agatator back on and scrwed on nut. dont reamber the size of the nut.sorry. put cap on and your done.
Parts Used:
Agitator Coupling
  • pilar from covert, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
13 of 22 people found this instruction helpful.
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Spinning Control Knob
I watched the video, used a needle nosed pliers to pull the clip off the knob and just pushed the new knob and clip on.
Parts Used:
Dial with Compression Ring Timer Knob Timer Knob Clip
  • Susan from Keyport, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
12 of 20 people found this instruction helpful.
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No cold water in any cycle.
Remove four screws which held the front cover of the washer. Dropped the cover down to expose the temp. switch. Turned the switch 1/8 turn counterclockwise which removed the switch from the cover. Pulled of the four pigtail wire leads and then installed the new switch in reverse order. Very easy!!
Parts Used:
Temperature Switch - 3 Position
  • Raymond from Henderson, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
9 of 11 people found this instruction helpful.
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Washer would not spin
Removed the front panel with a stiff putty knife, removed the worn belt. Placed the new belt on the front pully and than the rear pully, turning clockwise. After checking the spin cycle I put the front panel back on and I was done.
Parts Used:
V-Style Drive Belt
  • Rick from Ephrata, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
9 of 11 people found this instruction helpful.
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Water leaks on floor in front of machine.
Worse machine ever made. Installed all parts per videos .they helped a lot. Inner tub went on crooked and first wash ruined inner/outer tubs top piece. Took to dump.
Parts Used:
Tub Seal Split Ring Hub Washer Tub Bearing Tub Bearing Washer Hub Nut
  • Kenneth from MESA, AZ
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
10 of 14 people found this instruction helpful.
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Washer Not spinning and motor buzzing
Most washers I looked at do not use a start capacitor but my model did and after testing the capacitor it showed open and was slightly deformed. If you have a this problem the capacitor is located behind the front panel about half way up on the right side zip tied to the side of the washer. It is always good to check the capacitor before spending big bucks for a motor you may not need.
Parts Used:
Capacitor WIRE TIE
  • Mark from LEWISVILLE, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
8 of 8 people found this instruction helpful.
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Agitator would not spin due to disintegrated hub.
I pulled agitator off revealing rotted hub. Had to remove inner basin from machine. This required pulling off top and tying up to be out off way . I had to get the control panel out of way. Removed back screws and moved it up as though hinged. I had to remove the water fill piece, as this was impeding removal of basin. I had to remove top ring off of inner drum. Needed a second person to hold control panel away as I removed drum. Once drum was out, it was an easy task to replace the rotted hub. I then needed to get the portion that was rotted and still on drive out. Could not wrench the hub nut out due to lack of leverage. Split nut with a chisel. Once old nut out, I cleaned up threads, put inner basin back in, again utilizing assistance in holding control panel out of way. Reinstalled in order. Before I had gone too far, I found that a six pronged jumper had fallen off of the controls. Found where it had been and re-installed. Put remainder back in reverse order. Machine back on line, and working properly.
Parts Used:
Inner Tub Base Hub Hub Nut
  • Dennis from Douglaston, NY
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
8 of 9 people found this instruction helpful.
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Water was leaking from machine.
Open back cover and found that drain pump had a bad seal. Took it apart and bought new seal some what same size. Put everything togather and start washing clothers and wife complained that it became wost the before. When on line and found pump and price was just right to take a risk. Ordered on sunday and got ups tuesday.
Replaced pump on Sunday and leak was gone and wife was happy.

------Got chicken and beer that Sunday--------------
Parts Used:
Drain Pump and Motor Assembly
  • RUPESH from BELLFLOWER, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
9 of 12 people found this instruction helpful.
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Water would not drain from tub.
First I pulled off the front panel using a flat blade screwdriver to get it started. Then I could watch what happening as I tried starting the washer. When I put the dial to the Rinse Cycle and pulled the dial to start the washer, it would start to run for about 5 seconds and then stop. I tried this several times and the same thing happened. I noticed the water pump located in the front lower right hand corner was not running. It would only hum. I drained the tub by holding the wash machine drain hose into a bucket. If I held the hose down toward the floor, the water would flow freely out of the hose and into my bucket. As the bucket filled up I just raised the hose, emptied the bucket and repeated the process until the tub was empty. Sure saved time over trying to empty the tub by bailing the water out with a can. After the tub was drained I removed the two hoses from the pump and then the two mounting bolts and the pump was out. I bench checked the pump with an electric cord and it stilled just hummed. I knew for sure then the pump was bad.

I then ordered a new pump from PartsSelect.com. I entered my wash machine model number and PartsSelect gave me a picture of the replacement pump. I was a little worried that it did not look the same as my old pump but I ordered it any how. The night I got the pump I installed it in about 30 minutes. No problems, it just worked like a charm. Thank you PartsSelect.com I will definitely use you for all my appliance repairs in the future. I know there will be more.
Parts Used:
Drain Pump and Motor Assembly
  • James from Strafford, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
8 of 9 people found this instruction helpful.
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Water leaking from filler hose outside of tub
removed washer front panel, top panel to access the water fill spout and hose. Disconnected and replaced.
personnel at part select were very knowledgable about detailed part and the overnight service was right on time.
I would recommend part select for your next appliance parts needs.
Parts Used:
Water Fill Nozzle
  • Paul from Talihina, OK
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
10 of 15 people found this instruction helpful.
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All Instructions for the 57731H3WW
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