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57731H3WW General Electric Washer - Instructions

All Instructions for the 57731H3WW
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Grind noise becoming worse
Used the repair instruction paper behind the washer control panel and used the online parts diagram. Also the online responces from other customer repairs gave me the idea to take a small pipe wrench (with a sock over the bottom of handle) and tap it with a 10 lb sledge hammer to remove the alumium hub nut. *** It is a backwards threaded nut **** I did not know I was going the wrong way until I looked at the new nut and noticed it's reverse threaded!!! After that it was just taking everything apart and putting it back the way you found it.
Parts Used:
Split Ring Hub Washer Tub Bearing Washer Hub Nut Tub Seal
  • Eric from Oak Harbor, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
27 of 39 people found this instruction helpful.
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Loud noises when spinning and no spin
I followed the instructions provided by GE that were stored in the control section of the washer. Removing the hub nut was a huge pain. It took Liquid wrench, hammer, pipe wrench and patience to remove it. Other than that it was fairly easy. I didn't like the way the tub seal fit so I used some silicon gasket making material to help make sure the seal sealed good against the tub.
Parts Used:
Transmission and Brake Assembly
  • James from Spring, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
24 of 31 people found this instruction helpful.
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washer loss balance
went very well thank you
Parts Used:
Tub Dampening Strap Tub Dampening Strap Retainer
  • james from sidney, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
26 of 39 people found this instruction helpful.
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The local repair man ssaid we needed a timer switch for $90.00 plus labor
I took the control knob off and saw the teeth broken and got on line and ordered the part. It was an easy fix.
Parts Used:
Timer Knob
  • Marlin from Riverton, WY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
21 of 24 people found this instruction helpful.
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No Spin Or Agitate
Finding the disassembly instructions in the control panel was very useful. After disassembly and inspection obviously the transmission had lost oil and deteriorate the belt and actually threw it off. Finding your web site was very helpful. The exploded views parts catalog were great! We had it rush shipped. It was great to speak with a representative on a sunday was excellent. The rep was knowledgeable and we concurred on which part were needed. Tracking number was correct via e-mail but only rec'd tracking number for one of the two packages which was stressful at the fedex office at pick-up. All items were rec'd on time assembly was straight forward. The basin retainer nut came loose after 5 loads and made a terrible noise. I applied blue loctite to nut and reinstalled. Seems to be working correctly. Bought an extended warranty which added 4 yrs. Washer failed 2 months after warr. Expired. Figures!! Great experience with partselect thank you.
Parts Used:
Transmission and Brake Assembly V-Style Drive Belt
  • David from Tacoma, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench set
20 of 22 people found this instruction helpful.
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a small metal washer came off putting the machines weight on a plastic piece that shattered
first use a puddy knife to remove the front cover – slide the puddy knife in the front upper left than right corners where the top meets the front of your washer they are push in clips that hold the front cover (they are not easy to damage)
second pull the front out than up of the bottom clips, there is the rods with a tube assembly is either black or yellow that hold the tub up
remove the 2 screws holding the top they are near the clips you used the puddy knife on
lift the lid about 4 inches and you will see how it works, at that point with the replacement part in hand it is self obvious what to do replace the rod.
When done try the washer and if it works, if so put the covers back on.
The shock of it all is watching the natural violence your machine goes through just to wash your clothes
Parts Used:
Suspension Rod and Spring
  • Kevin from Hazelwood, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
18 of 19 people found this instruction helpful.
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washer was not agitating
First i the four screws on the switch area remover the front panel. Remover the lid swith and replace it. It was good to go again. It is as easy as one two three.
Parts Used:
PROTECTOR LID SWITCH Lid Switch Assembly
  • Dwight from Orlando, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
38 of 81 people found this instruction helpful.
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washer failed to drain water from machine
1) Disconnect power
2)remove front panel
3) remove screws and take hoses off
4) remove & replace water pump
:) YAY. all done
Parts Used:
Drain Pump and Motor Assembly
  • Kristy from Boca Raton, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
17 of 19 people found this instruction helpful.
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Discharge Pump was leaking on our GE Washer
Popped the front off the washer by placing a towel under the screwdriver to prevent chipping the paint. Had to spent almost 45 minutes soaking up water that had leaked from pump. Must have been leaking for some time before enough leaked under washer and became visible, because there was a lot of rust build up. (1).Removed old pump by first un-pluging washer and them removing (2) connecting wires from pump. (3).Next use nut driver to loosen flex hose from washer. (not from pump). Loosen spring clamp from discharge hose , and slide up. (4) Using nut driver I removed (2) hex screws that held pump to frame, then removed pump and motor assembly. (5). Mopped up water with large (old) bath towels (6). Used hair dryer to dry area. (7). Used wire brush to brush away surface rust. then used small shop vacuum to remove this surface rust. (8). Used small brush to paint white rust-olem paint on rusted areas, used hair dryer again to help paint to dry, then gave it a second coat and again helped it dry. (9). I then removed flex hose from old pump assembly, checked it for cracks and finding none I attached it to new pump with existing spring clamp. (10). I then put pump assembly back inside washer, but did not attach with hex screws yet. (11). Re-attached the drain hose by sliding the spring clamp back down, making sure it is around the hose and discharge spout. (12). Reattach the flex hose to washer discharge spout. (13). Screw new pump and motor assembly unto newly painted frame. (14). Re-attach (2) wires to pump and motor assembly. (15). Plug washer back in and try filling it with some water, letting it go into the drain cycle to check for leaks. NOTE: You don't have to go through and entire wash cycle. Just use the dial to put some water in then move it to drain and /or spin to get the new pump and motor assembly going. I did this a couple of times and then did an entire load of clothes to ensure there were no leaks. After I was sure there were no leaks, I simply popped the front panel back on. My part cost a total of $64.00 including shipping, and it took me about 1 hour of my time. I checked with my local GE dealer and his cost would have been $98.00 for the part, and $85.00 for labor for a total of $183.00. I AM VERY HAPPY. Oh bye the way I had my part within 3 days of the order and that was with regular shipping. I will always use Parts Select from now on.
Parts Used:
Drain Pump and Motor Assembly
  • George from Cambridge, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
15 of 15 people found this instruction helpful.
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hub corroded away and left spin basket sitting on bottom of tub.
Biggest problem was getting old hub nut off. I had to remove it in pieces because it was corroded so bad.

Once hub nut was off it was a breeze to replace the parts after cleaning off the threads and shaft.

Reassembled in reverse order.. and ran.

I have to give accolades to PartSelect.. their customer service is second to none. i ordered the parts just before the Christmas holiday and they shipped them to my door in under 24 hours at no extra charge to see that I got them on time...
THANKS!.. It sure helped.

Would I do business here again.. YEP!

I will recommend you to others.

Thanks.
Parts Used:
Inner Tub Base Hub Hub Nut
  • Leda from Port Saint Lucie, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
17 of 21 people found this instruction helpful.
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Loud bang during spinning
Remove aggitator, disconect 4 support straps, pry off clips/ latches on top of drum. Remove small bolt that holds on the small plastic unit unto trans.
That will give you access to the large bolt that holds the hub in place. This nut is on tight use a pipe wrench and adjustable wrench and TURN CLOCKWISE TO REMOVE - lock for direction on nut.
Remove the bin gently and turn over to remove the small bolts that hold the hub in place.
Installation is reverse of removal.
Parts Used:
Inner Tub Base Hub
  • Jim from Marion, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
16 of 18 people found this instruction helpful.
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Excessive agitator side movement
Bought all of the parts to remedy this. It ended up being the top transmission seal/bearing which is not a replaceable part. I could see the shaft moving side to side. But the parts diagrams are not detailed enough to show that when assembled.

She led a good life.

My new side loader is SO MUCH BETTER AND INSANELY EFFICIENT. I highly recommend making the change if you need a transmission..
Parts Used:
Split Ring Hub Washer Tub Bearing Washer Hub Nut V-Style Drive Belt Tub Seal
  • Richard from Spring City, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
17 of 22 people found this instruction helpful.
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Inner tub base hub disintegrated
I had to take the washer outside since there was no room to work on it in the laundry room. The extra space allowed me to spread out the parts, use the garden hose to clean and have light enough to take digital pics of the wiring before I disconnected them to remove the upper panel.

Removing the upper retaining ring for the tub was simple with only 4 screws. The agitator pulled right up and out. The nut cover/agitator anchor removed easily with one bolt.

The tough part was the inner tub base hub nut that I could not get off. Another user had commented on how they had to chisel the nut off and that was the best advice. I used my air chisel on either side of the nut and it was pretty quick to get off - within 3 min. If I hadn't read that I wouldn't have ordered another nut to replace the one I chiseled off.

The diagrams and repair stories really made the difference. Cleaning and reassembling was done within about an hour - cleaning the 11 years of soap scum at least an hour total before and after replacing the parts.
Parts Used:
Inner Tub Base Hub Hub Nut
  • Doug from Kannapolis, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Socket set
15 of 16 people found this instruction helpful.
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Hose and clip were broken in moving
The parts were here in 3 days and the repair went very quickly .Quality item would do business again.
Parts Used:
Drain Hose Drain Hose Clip
  • DARYLD from SCHOFIELD, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
17 of 23 people found this instruction helpful.
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Water was leaking
My husband was unavailable and already overloaded, so I took a screw driver and removed the front cover of the washer. After I discovered where the leak was coming from, I used a screw driver to remove one end of the hose and pliers to remove the other end. I went online, found the part and ordered it. It came in surprisingly fast. My husband put it back in about 5 minutes.
Parts Used:
Pump to Tub Inlet Drain Hose
  • Christine from Tempe, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
14 of 14 people found this instruction helpful.
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All Instructions for the 57731H3WW
31 - 45 of 532