41797804791 Kenmore Washer Dryer Combo - Instructions

Got the washer used. Agitation was okay, but the screw part of the agitator was very weak and kept slipping, so bought a replacement agitator. This DID NOT fix the problem, it remained the same. Watched a video on this site about the part under the agitator, whereupon we saw there was supposed to be a washer on top of the spike-thing where you screw the agitator down. THAT was the problem. That washer was missing, and when we replaced it, the agitation was fixed! Very much appreciate this site.

followed the repair video and replaced thermal fuse and thermostat(recommend replacing both due to the problem could of resulted in either part being the cause),Repair went relatively easy.I also recommend to clean and vacuum the dryer while you have it all apart due to a lot of lint buildup and don't forget to unplug before servicing!Stay Safe!!!

Removed top cover.
Lowered control assembly.
Removed front door assembly.
Removed drum.
Removed heater assembly.
Removed support bearing and bracket using existing bonding ball.
Re-assembled in reverse order.

Unplugged unit. Proceeded to remove front and back covers. Took drum unit out after loosening belt, unplugged wire plug from motor. Removed belt tightening unit. Removed screws holding motor to plate. Took lint catcher unit out of front then removed motor and fan unit combination through front. Reversed procedure. Mounted fan combo motor unit. Put drum in place at front and suspended back part of drum with homemade wire hook. Put belt around drum, then put back cover back in place, removed wire hook and secured back panel. Installed belt tightened. Put lint catcher unit in. Replaced front covers. Procedure was challenging since dryer was part of stack unit. Probably could have left lint catcher unit in and just removed motor fan unit from back.

Very easy to install. Unscrew 2 screws and I was done in minutes. Thanks for the fast part delivery!

I read the last three peoples experiences when I ordered the part on your on line page. I had already made all the wrong mistakes taking the machine apart, and couldn't beleive how simplified it was on your web site. I had called a local repair shop only to be advised the part would take 4 days shipping and the price of it plus shipping was twice what I paid you. Your part arrived the day after I ordered it on line, Thanks again for being there!!!!!

Removed the back panel and the exhaust hose.removed the heater element and changed the thermostat wire was melted cut damaged part of wire soldered and rapped with black electrical tap

popped the catch in existing hole and replaced the screws

Tensioner (pulley spring) replacement.

The whole tub and motor are suspended by springs so I just got a flat bar and using the edge of the bottom of the washer as a fulcrum, lifted the whole thing enough to be able to shove a 2x4 under there at the base of the dome. It was still tight getting the lock washer off the bottom of the spring axel, but it popped off by pushing the ends with two screwdrivers.

With prep work mentioned below and a good flashlight it takes about 15 to 30 minutes if you're a good handy-man. If you're not, get a neighbor or friend who is. This repair isn't rocket science, but does take a some mechanical aptitude. This unit is a washer/dryer combo unit. Unplug power cord and remove water supply hoses, the drain hose and dryer vent if required to obtain easy access to front panel. There is water in all the lines, so have some towels and a small gallon bucket to help drain the lines if disconnected. Remove two screws on bottom of front panel. Be sure there is about 2 inches from washer/dryer to floor in front to allow front panel to drop directly down, then pull panel out lightly. Wood spacers or similar are recommended under front feet to prop-up front of washer. (There are two tabs on each side of the front panel. The panel must be pulled straight down to clear tabs). Another option is tilt back the washer/dryer about 60 to 75 degrees unit to make the front panel more accessible if all is disconnected in back and you have the room to do so. Once the front panel srews are removed, you may have to place an object (thin pry bar or screw driver) between the top of the washer unit and the front panel for release (be careful not to dent or scratch the top metal or front panel. Remove front panel and set aside. Locate belt near bottom and tensioner pulley (it moves back and forth laterally), push in tensioner pulley to relieve pressure on belt and remove belt from small pully wheel at motor, then the large drum pulley wheel. Place new belt on large pulley first, then small pulley. Push in tensioner pulley and move middle of belt to the inside of the tension pulley to take up the slack. This process is somewhat hard. It takes good hand strength. Be sure the belt is aligned in pulley grooves. Place washer/dryer back in level position, re-attach water supply hoses, drain hose, dryer vent line and power cord, if removed for repair. Check for leaks in water supply lines and be certain the drain hose is well attached to the drain pipe. (This is a good time to clean or replace the dryer vent line to prevent possible lint fires.) Plug in washer/dryer unit and test as if washing a small load. Re-install front panel after successful test in run operation. The part came quickly and fit perfectly.

-Remove front panel - 2 screws
-Remove the top panel - 2 screws
-Disconnect the lid switch from the top panel - 2 screws
-Remove the agitator cap - unscrew
-Remove the agitator - This was a bit difficult and required a lot of jiggling but it eventually came off
-Remove the inner drum - 5 bolts at the bottom
-Remove the drum mount - 2 bolts and then it got really difficult. A lot of penetrating blaster, wire brushing, jiggling, and some strategically placed hammer taps (don't damage the threads.
-Remove the seal
-Clean up the inner and outer seal seating surfaces
-Rinse and repeat in reverse (pun intended)

Took off all controls and panel. Removed the top. Pulled out the drum. Unscrewed shaft and bearing holder. Replaced all parts and started it back up.
--The parts were shipped timely,

First of all, the folks at Part Select have been terrific. I balled up my address and they were great in correcting my error and getting the parts promptly to me. They provide directions with the parts. And You Tube, is a wealth of information too. The process is to remove the drum and replace the nylon busihing that supports the drum at the back of the machine. Getting it out was no sweat. Getting the drum back in was a bit more challenging single handed. If I was going to make any suggestion it would be this is a good project for two sets of hands with the second set needed for about ten minutes. The You Tube video I watched said putting the front cover with the drum attached to the back of the unit would be the challenge and they were right. Otherwise, super easy and the results are it's back to "new" condition. Thanks again to Part Select!

Followed your website repair guides and the great belt replacement video.

Other parts used were; front lower basket seal, dryer seal, and dryer drum belt.

Had no problems except for keeping the drum belt idler pulley tension spring in place. Used the rear access panel to solve this issue.

John H.
Palm Desert, CA

Removed drum replaced bearing with kit, replaced both front drum seals and drive belt. The only problem was when replacing the rear drum ball the three screw holes were poorly tapped and took several tries to get them in. The manufacturers could easily fix this problem. They could provide self tapping hex head screws instead of the Phillips head screws. Everything else went very smoothly.