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40311 - Instructions

All Instructions for the 40311
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leaking tub-to-pump drain hose
Pull washer away from wall. Unplug cord and remove drain hose from receptacle. Remove 4 screws holding panel to rear of washer. Squeeze and slide back hose clamps on each end of drain hose and loosen center clamp with screwdriver. Remove old hose. Reinstall new hose in reverse order using existing clamps. Re-install back panel.
Parts Used:
Tub-to-Pump Drain Hose
  • Leslie from STOWE, VT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
52 of 72 people found this instruction helpful.
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Broken wheel
Siimply removed the rack and replaced the wheel assembly. Very easy
Parts Used:
Lower Rack Wheel Kit - 8 Pack
  • Bennett from Burke, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
74 of 139 people found this instruction helpful.
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Dishwasher wouldn't clean
Once upon a kitchen dreary.
Washing dishes made me weary.
All the dishes would not clean.
Gunk clogged up my filter screen.
The lower spray arm stuck and rattled.
With flying muck my dishes battled.
The muck had won and I had lost.
The repairman said it would really cost.
And so I did a google search.
Partselect got me out of a lurch.
Correct parts were easy to choose
and service so quick I couldn't lose.
I took off the old parts and tightened the new
No tools were needed my fingers flew.
And now my dishes come out clean
I feel competent and frugal, you know what I mean?
Parts Used:
Lower Spray Arm - Gray Fine Filter
  • Carol from Tampa, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
50 of 69 people found this instruction helpful.
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White latch on soap dispenser broken- would not latch
1. Remove the outside panel on the door by removing 10 phillips screws on inside of door. Outside panel will drop loose - do not let it drop.
2. There are 3 electrical plugs that will have to be removed. The first is a 2" long quick connect in the upper middle of the door panel - it will pull straight out. Remember where it makes its connection. Now the exterior door panel will drop down to the floor, pivoting on two axle screws at the bottom. The interior panel can be left vertical for ease of access.
3. The other two electrical connections are on the left side of the old dispenser and can be removed with a simple pull to the left.
4. Remove the six (6) phillips screws from the panel that hold the dispenser in position. Two retainers will also drop off, which hold the dispenser top and bottom.
5. Angle the dispenser and work toward the inside of the dishwasher, turning as necessary to remove from the opening.
6. Reverse the process for installation. Remember to reconnect all three electrical connections.
Parts Used:
Detergent Dispenser with Rinse Cap
  • Alan from Marshall, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
42 of 45 people found this instruction helpful.
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Dishwasher was not filling with water or cycling.
In order to access the fill valve, dishwasher had to be removed from under countertop. Disconnected water supply line and drain hose under sink. Unplugged unit and removed 2 screws holding unit to countertop. I was then able to pull unit out and replace valve. After reinstallation, the same problem existed. Further research pointed to the control module, approx. $100.00 or the motor, approx. $250.00 - $300.00. I than began looking at new dishwashers, but I did email GE with the problem. They suggested I use citric acid or vinegar in hot water, pour into right rear portion of tub and wait 1/2 hour. After doing that, the dishwasher worked perfectly.
Parts Used:
Water Inlet Valve
  • Jeffrey from Punta Gorda, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench set
42 of 47 people found this instruction helpful.
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Lower wheels kept falling off
Just put axle and wheel together and popped them on. Thank you. I know you saved me a bundle.
Parts Used:
Single Lower Wheel Stud/Axle Lower Rack Wheel Kit - 8 Pack
  • Pamela from Sylvania, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
66 of 129 people found this instruction helpful.
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Wheel fell off dishwasher rack, landed on heating element and melted.
Simply discarded old wheel assembly and snapped new wheel assembly in place. Very simple.
Parts Used:
Lower Rack Wheel Kit - 8 Pack
  • Stacey from Spring, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 126 people found this instruction helpful.
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Lost A Wheel For Dishwasher
Repair easy. . Snap it in. . . . . . Impressed with the speedy delivery. Thanks
Parts Used:
Lower Rack Wheel Kit - 8 Pack
  • LINDA from OCALA, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 126 people found this instruction helpful.
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Inlet valve leak
Followed directions on the video and went like a charm. Very impressed with service and video
Parts Used:
Water Inlet Valve - Cold
  • John from Northport, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
34 of 37 people found this instruction helpful.
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The wheels on our dishwasher were mis-shapen and broken
It was easy as pie. The new wheels came with the new axles already attached, and the whole wheel just snapped onto the lower rack. I ordered 6 and they arrived quickly and attached within minutes, and the dishwasher actually works better now that the rack is raised properly. Thank you!
Parts Used:
Lower Rack Wheel Kit - 8 Pack
  • lori from MANHASSET, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
62 of 124 people found this instruction helpful.
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Top and bottom rack were rusted thru
Bottom rack - slide the old one out, slide the new one in. The rack came came with the wheels, so I didn't use the replacement ones.
Top rack - remove the rail end caps - they will likely break so order new ones. Slide the rack out. Remove the rotating spray arm and then remove all the brackets. I was able to re-use the old brackets and didn't need the replacements. Install the old brackets on the new rack, install the spray arm, and slide the new rack back into the rails. The new top rack also came with wheels installed, so I didn't use the replacement ones. Once the rack is back in the rails, install new rail end caps. Put them in sideways and facing into the washer. Straighten the caps and turn them into place. Be careful with the rail caps - they break easy and are expensive. Make sure they hold the top rack in place, and that's it.
Parts Used:
Dishwasher Dishrack Rollers and Axles RACK ADJ Assembly UPPER Complete Lower Service Rack Assembly Dishwasher Rack Slide End Cap Middle Spray Arm Conduit Carrier Middle Spray Arm Bracket
  • Warren from Stillwater, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
32 of 44 people found this instruction helpful.
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LE fail code
Removed back of washer with screw driver, Removed outer motor cover with a 17 mm socket (1 bolt), Removed motor stater using 10 mm socket (8 bolts). Left motor plugged in and and tipped to the side exposing the sensor. Unplug and snap off sensor. Reassembled in opposite order. Machine works great. Very easy fix, and perfect fit on part.
Parts Used:
SENSOR ASSEMBLY
  • scott from GODDARD, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
27 of 29 people found this instruction helpful.
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Leak from the bottom center
The connector pump had a pinhole leak at the seam (new part did not have seams). Also replaced the sump inlet which looked worn and the impeller.

Lay dishwasher on it's back to access the bottom. Loosen all clamps. Remove both U shaped holders on the sump inlet. Remove screws holding the drain motor. Pull out the pump motor and sump inlet. Connector pump can be unscrewed from the bottom.

Replace parts and reassemble. It isn't that bad once you start disassembly, especially for anyone somewhat handy.
Parts Used:
Pump Connector Inlet Sump Lower Spray Arm Bearing
  • Ashraf from Merrick, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
31 of 42 people found this instruction helpful.
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Door locking mechanism
I received the locking device. I received an email from parts select with a repair video link. I watch the video and repeated the steps. Very easy and educational. Thank you for simplifying something I have limited experience doing.
Parts Used:
Door Lock Assembly
  • Aaron from SAN ANTONIO, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
28 of 34 people found this instruction helpful.
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plastic hinge arm link broke causing door to flop open
First I had to unscrew screws under the counter then pulled built in dishwasher out from under the counter, attached hing arm link to right side bracket on door, and the other end I attatched to a spring at the back of the unit. Thats it! and pushed the dishwasher back into place. All back to normal....by the way Im a 67 yr old great grandmother...
Parts Used:
Hinge Arm Link
  • Margaret from Meridian, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
28 of 35 people found this instruction helpful.
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All Instructions for the 40311
16 - 30 of 561