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39631UGTAWW General Electric Refrigerator - Instructions

All Instructions for the 39631UGTAWW
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Iced up Freezer compartment in SxS
So I replaced a burnt out defrost heater; replaced the thermostat for good measure and STILL the freezer compartment was freezing up. WHY didn't I look more closely at the ice making system sooner!!?? Thought about it for a while and decided that it had to be that the solenoid in the water valve was NOT shutting off water flow to ice maker (overflowing the icemaker and running over & down interior of freezer compartment making an icberg).

Took off about 4-5 backcover screws with one size nut driver. Moved to a size larger driver to remove 1 screw holding on the water valve. And what some people don't realize is that you can push in the connectors (push them down) and THEN pull the water lines out as long as you're careful and someone hasn't already tugged on the waterlines with some force. You don't have to cut the lines off at the valve. Put the water lines in the new valve and put one screw back in it; then 4-5 backcover screws and you're done!!! At most 15 minutes...that is if you want to clean the condensor unit located behind the backcover (on the newer models within the last 4-6 years).

EASY!!! Do it yourself and save a BUNCH of money. If you're getting a flooded freezer compartment or icebergs created in there then check whenever you hear the icemaker drawing in water and see if water is running down the interior.....problem solved!
Parts Used:
WATER VALVE WITH GUARD
  • Jamison from Heltonville, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
15 of 18 people found this instruction helpful.
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ice maker not making ice
just unscrewed the 3 screws, attached the rounded plug that came with the unit and screwed back only 2 screws. ice magic in about a couple of hours
Parts Used:
Ice Maker
  • Cristina from Los Angeles, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
16 of 22 people found this instruction helpful.
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ice auger drive stripped out, solenoid burned out
removed ice tray, removed drive unit. removed solenoid and replaced, screwed on auger drive. reinstalled drive assembly. replaced ice tray. job done.
Parts Used:
Dispenser Auger Drive Ice Dispenser Solenoid Service Kit
  • Sheila from Robeline, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
21 of 38 people found this instruction helpful.
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"Moaning Myrtle" syndrome. Refrigerator makes a whooing sound for hours at a time
Checked the internet for reports of similar problems and concluded that it was probably the main control board. Not being particularly handy, I would never have attempted to change the board myself if I had not read the comments and instructions from people on this site. Thanks.

The job was as straight forward as others have described. The only time I had a problem was pushing in the white tab to be able to pull the old board out. That was a bit of a fiddle.

The only thing I found different was the grounding wire. On the original board, this wire was at the bottom of the board and hooked into a wire that ran into the refrigerator. On the new board, the wire was at the top of the board and had a metal loop on it. If I understand it correctly, with the new grounding system the wire is pushed into the space above the board. Then when the back plate is reattached the metal loop makes contact with it , thus grounding the refrigerator.
I chose to run the grounding wire through the original wire into the refrigerator. That meant cutting off the metal loop, slicing in an extra piece of wire to connect the grounding wire on the board to the grounding wire into the refrigerator.

I also now use a surge suppressor for the refrigerator. The “Moaning Myrtle” syndrome started after Hurricane Ike. I suspect the surge when the power was restored damaged the control board. And as so many people seem to have this “Moaning Myrtle” problem, I suspect the control board has little or no surge protection.
Parts Used:
Main Electronic Control Board
  • Stephen from Spring, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
13 of 15 people found this instruction helpful.
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fridge wouldn't cool, frozen food thawed
First my wife and i took the panel off the back, unscrewed the old mainboard, unplugged all the switches from it and prayed that the new one would work. We were without a fridge for 2 weeks beginning 2 days before Christmas!!!!! Gingerly, we put the new board in place, screwed it into the fridge, connected the switches, attached the ground wire, and held our breath as we plugged it back in. Within seconds, the familiar sound of water filling the icemaker was hear and there were cheers all around!!!
Parts Used:
Main Electronic Control Board
  • John from Milford, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
15 of 21 people found this instruction helpful.
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icemaker developed a leak and froze over
My husband did the repair, and even though our refrigerator is roughly 20+ years old, he was able to adapt it to work in all the right spots and we now have ice cubes! I'm very happy we did not have to spend $2000 on a comparable refrigerator.
Parts Used:
Ice Maker
  • debbie from chino hills, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
18 of 30 people found this instruction helpful.
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Refrigerator side gets colder than set temperature. Plastic damper door broken in Fresh Food Air Inlet.
There were not detailed instructions provided with the parts, however, it was fairly simple to determine how to remove the old part. First, I removed all the shelves. Then I took out four screws holding the top light cover. The plasic around the back center column was removed with a pannel tool. The plastic around the water filter was also removed. The old Fresh Food Air Inlet was then able to come out. Remove the connector. Reinstall per instructions provided. Install the other parts in order they were removed.
Parts Used:
Air Inlet Cover Kit
  • Robert from Hurst, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
12 of 13 people found this instruction helpful.
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Ice maker ot making ice
First I replaced the double valve because the ice maker was not filling with water. It still did not work. Then I replaced the ice maker itself. This worked and was relatively easy to replace. I had to use the water fill "slide" from the old ice maker. The new one was too narrow and it leaked water into the freezer.
Parts Used:
Ice Maker
  • Barry from Phoenix, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
18 of 31 people found this instruction helpful.
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no water from door water dispenser and valve chattered
Removed water filter and turned off water supply. Remove the metal plate at the rear bottom of refrigerator and the metal plate at the top rear of the refrigerator that covers the exit of the filter housing from the refrigerator. Then disconnected the water supply line and water line from the filter housing mount to the valves that control water to the door and ice maker. From inside the refrigerator, removed the two bolts holding the filter housing and then removed the filter housing and tubing. Reversed the procedure to install the new top filter housing mount with tubing.
Parts Used:
MWF MANIFOLD
  • Arthur from Richmond, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
14 of 20 people found this instruction helpful.
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ice crusher and dispenser stopped working
The motor shaft stripped and the drive auger spun in place instead of driving the auger to rotate. I had to purchase an entire motor even though the motor itself worked fine. The shaft being stripped had to be hacked off to get the motor out of the assembly. New motor installed, new drive auger installed. Works fine.
Parts Used:
Auger Motor Dispenser Auger Drive
  • Andrew from Bothell, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
14 of 20 people found this instruction helpful.
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freezer and fridg would not hold the temp correctly. Getting too warm
I had Sears comre and check it out. They wanted $188. for the part and wanted $211 to put it in. They had the part in the truck. The fridg is a GE Profile and only 2 years old. Told them to forget it. Took me literally less than 10 minutes. They did a diagnostics, cost me $77. they told me the problem. I ordered the part here. It came in 3 days and the directions included were awesome. straight forward. Nice to know there is a place to go to avoid getting the shaft from appliance giants. Thank You !

The details: removed the 3 screws, took a picture of the board, didn't need it, unplugged the 6 plugs. pushed 3 clipds holding the board, unscrewed the ground, removed the board, lined up the 3 clips and snapped the new board in place, replugged the plugs and screwed in the ground. Plug the fridg in, done. Literally that easy.
Parts Used:
Main Electronic Control Board
  • Paul from Troy, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
11 of 11 people found this instruction helpful.
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slow water flow in dispenser
opened refrigerator door located water filter location in right back corner unscrewd 1/2 turn and out it comes without shutting off water it is a snap to do by anyone and shipment was really quick thanks. People do not call a service tech for something this simple even a child tall enough can do it.
Parts Used:
Refrigerator Ice and Water Filter
  • dwight from phoenix, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
14 of 21 people found this instruction helpful.
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Freezer thawing then re-freezing
The refrigerator was staying in defrost too long allowing the temperature to rise to the point that part of the ice (probably some of the food too) to melt then re-freeze. I first changed out the temp sensor and thermostat because I wanted to try the cheap stuff first but that didn't fix it, I should have gone with the mainboard first as it was the most likely cause. After putting in the new mainboard in the thing has worked perfectly since. The board was extremely easy to change, take the metal cover off with a nut driver. Carefully unplug the wires from old board and remove the board. The board is mounted on some plastic standoffs that expand after passing through the board, some of these came out while i was disconnecting the wires but some were there to stay until I figured out that I needed to squeeze the top of them to release the board. After getting the old board out just put the new one on the standoffs and connect the wires. Put the cover back on and DONE!

NOTES: The new board had some extra connectors that my old one did not, but the correct connectors were still in the old locations. The instructions that came with the board did talk about making some modifications to the refrigerator wiring on certain models, but that didn't apply to me. If I remember right the models requiring modification were all bottom freezer type. But even if you do have to do this the instrucions looked easy, just cut a couple of wires, no splicing or anything.
Parts Used:
Main Electronic Control Board
  • Luther from Navarre, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
12 of 15 people found this instruction helpful.
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Ice Cube Dispencer Would Not Turn
Dispencer quit working a year ago, but still still dispenced water. I talked to a service technician about it. He told me the electric motor was froze up, so I orderd a new one. When it arrived I installed it in about 20 minnutes,tried the dispencer and still would not work but this time the water would not dispence eather and this time I noticed the fan quit running and the light went dim when I tried to dispence ice. So I read the customers diagnosis and repares every thing pointed to the main control board, orderd the part and water filter. When they arrived in three days I watched installing this part video and it took me 20 minnutes to install and every thing works fine.
Parts Used:
Auger Motor
  • EUGENE from BURLEY, ID
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
12 of 15 people found this instruction helpful.
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Burned out motor for dispensing ice
Remove ice holding box. Remove rear plastic cover (nut driver) Unplug two Electrical connectors. Place unit on work bench. Remove 'U' fork, vice grip on shaft and scewdiver as lever on fork (counter clockwise) Remove motor fron plastic Holder. Install new motor & fork. Reverse removal steps. Actually very simple procedure. Usual cost for this typwe of repair is approx. $300.00.
Parts Used:
Auger Motor
  • Peter from Lake Grove, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
14 of 21 people found this instruction helpful.
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All Instructions for the 39631UGTAWW
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