3962VVA Magic Chef Microwave Oven Combo - Instructions

The video on your website showed me how to take out 1 screw, cut the existing wires and strip the ends. The kit came with 2 porcelan wire nuts to re-connect the wires and it was done. Less than 10 minutes. It saved me $100.00 to get it repaired.I bought 2 in case I need another one in the future.They only cost $11.00 each. Awesome website.

Starting by me making a substitute prong to keep the stove working while the part this coming by mail. was a piece of cake.

Watched the video and things went exactly as planned. Love this website will use them again when I need a repair.

Received the part the day after ordering. Appreciated the quick service and repair took less than a minute.

Followed directions as supplied. New part did not work, so it must be in the control unit which is no longer available. So time for a new range.

So purchased two new 8 inch elements and replaced them.

Remove 2 screws in upper left corner of stove holding sensor in place. Pull sensor out and disconnect plastic electrical connector. Select appropriate adapter (both styles provided with new part) & reinstall. Power up stove and select bake on control unit to test. Works like a charm!

Compressed the springs and removed the damaged switch, then changed the wiring over to the new switch and press into place, worked fine.

I was unable to remove the screw which held the electrical element.. so I took the new surface burner receptacle and removed the metal part, and used the old one and put in the new one in the old metal part and rewired, and it is like new.. now I need to do another one.

The range in my classroom had the leveling legs broke off by the summer staff. I ordered two new leveling legs and the night custodian replaced them in about 45 minutes and them leveled the stove. Parts were just as stated and easy to order.

Parts package contained no instructions. Found all instructions on internet. I used Phillips head to remove two screws on anchor plate of Long Oven Sensor. Located at upper left, back corner of oven; access to screws is not simple/easy. Screws back out w/o difficulty. Pull/extract sensor harness through hole[back of oven] which required pushing aside insulation. The harness barely fits thru hole in oven back metal wall; I recommend using needle nose pliers ( which I ended up doing ) for ease of extraction. Disconnect harness plastic interlok clips. Perfect reconnection of new clip harness with ease. Reverse procedure to complete installation/repair. Done in just over 35 minutes due to wrestling with harness extraction through minimal hole opening. Failure occurred on Thanksgiving Day with 22lbs turkey in oven. Top of turkey contacted sensor tip which eventually caused sensor fault; result was scorched upper breast and oven shut down [safety by design]. Cook top was still operative; clock and all readings on digital control panel ceased. With new 'long oven sensor' installed - good as new. Will be sure to buy turkey(s) under 20lbs in future. Jim in Seattle

I watched the video, which was very helpful...the temperature sensor was hard to pull through the small opening in the upper back left oven corner. On the back wall of the oven was a large removable circle, so I unscrewed that piece and was able to gain access to the wires attached to the temperature sensor and push it through the small opening. I used one of the new connectors, pushed it back through the small opening, screwed it back onto the oven wall, replaced the circle opening and tried the oven again...unfortunately, there was no improvement in oven temperature! My JennAir wall oven is about 17 years old, and I thought I would try this $30 repair prior to purchasing a new wall oven, but it looks like I will have to do some overtime and buy a new oven. Any other suggestions would be welcome.

I ordered the temperature sensor after watching the video and seeing how easily it could be changed out. Unfortunately, they don't tell you that it may be necessary to access the part from the back. When I tried removing the sensor from inside the oven the connection separated before getting to the hole. I tried for 4 days to try to fish out the other end. Finally, I had my brother help me remove the oven from the wall and take the back off at which time we were able to connect the new sensory. It turns out that the wiring is on the upper right hand corner of the oven and the sensor is on the upper left hand corner and the wiring is rather short. I am a 64 year old female and do the majority of repairs around the house myself, but due to the weight of removing the oven I enlisted the help of my brother. After removing from the wall the rest was a breeze. Just wish the videos or written info on the website was a little more clear as to the different ways of accessing the damaged part.

The thermocouple was suspect. It should be super easy- two screws, but the wiring harness would not pull through on my oven. I confirmed the procedure with the PartSelect video which is good. The harness was caught and broke so I had to pull the oven out partially to get to the harness. The sensor did check bad on the multimeter (resistance too high- Google it, I did) so I ordered the part. Once the new part was installed the oven still did not function. So I had to get busy with the multimeter and pull the oven again. On the back of my oven near the wire to the bake element is a Hi Limit Switch which cuts off the bake element if the outside of the oven gets above the preset temperature. Mine was cracked and faulty and had to be replaced. The oven works great now.

Pulled stove out to unplug. Removed screws holding end covers then remove screws on the underside of cover as you face the stove top.Remove knobs.Pull bottom cover forward and up so you can lift it off to see the insides.Remove wires and attach to the new part one at a time. Unscrew old from the front and attach the new one.Put it back together.Done.