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363957 Kenmore Refrigerator - Instructions

All Instructions for the 363957
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Remove front cover
Remove front cover did not remove wires remove ice and water unit took off flapper put new one on 5 minutes back together
Parts Used:
Dispenser Door Assembly or Flapper
  • Philip from S BURLINGTON, VT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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On/off switch stuck in the off position
Removed icemaker from freezer,
Removed 3 screws from cover plate, and removed screw securing main gear, removed gear.
Pulled back cover plate to expose switches and mechanism.
Removed screw holding switch to remove switch, and installed new switch.
I should have taken a pic of the cover plate, the interior mechanism and the wiring as I went along. It would have saved me 45 minutes in reassembly. Also, as luck would have it, I reversed the wiring on the switch. So off was on, and I had to remove it, switch wires and re-install.
But it works!
Parts Used:
Icemaker Switch
  • Dan from HIGHLAND, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Refirigerator door would not close all the way on its own.
The repair went well could have completed the job in 20 minutes if I had a selection of small nuts and bolts to replace the rivet that had to be drilled out. Also buy 2 of the door closing cams Part # PS297995 one goes on the bottom hinge of the refrigerator door the other on the bottom of the refrigerator.
Parts Used:
Door Closing Cam
  • Kenneth from Virginia Beach, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Socket set
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The door closing cam had broken up.
The old cam had broken and was on the floor. I ordered one new cam. I should have been told to order at least two, I did not know they worked in pairs. So I had to re-order, I ordersed four, I was able to see that the other (freezer door has cracked cams) door will soon need replacement of the cams. I had trouble installing the new part because the rivit also needed to ba replaced. I did a "Rube Goldgerg" to get the new part to sit properly. I drilled the hole open a little and forced the part into place. All is well. Thank you very much!
Parts Used:
Door Closing Cam
  • J Barry from Sparta, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
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door didn't close on its own..
Removed door off hinge , remove bottom hinge, drill out rivet, lift off old cam & replace with new cam ,add new 1/4' BOLT(NOT SUPPLIED) to location where rivet was, reinstall bottom hinge & door ,check alignment, works perfect.

Thanks
Parts Used:
Door Closing Cam
  • George from Hawthorne, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench set
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Fridge door stopped closing.
The plastic door closing cams had broken after 17 years of use. It was tricky figuring out how the new cams fit as the old ones had disintegrated. Also you need 2 cams - not one. I first ordered only one. A detailed parts diagram would have helped. First unscrew the top door mount cover and then the top door mount. The fridge door then lifts up and off the lower door mount. Next is the hardest part - drilling off the old pop rivet which held the lower cam. The lower door mount had to be removed to get at the underneath of the pop rivet, and a bench vise was handy to hold it as I drilled off the old rivet. Then you need small stainless steel nut and bolt and split washer or lock nut to replace the rivet. Next unscrew the old upper cam from the underneath of the fridge door and replace. The large hole in the cam goes through the door hinge pins. The two plastic cams should interlock in a way that makes the door swing close. Anyway, now the door works fine.
Parts Used:
Door Closing Cam
  • Peter from Woodland Hills, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
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Door had sagged, wouldn't close well.
At first, I noticed the refrigerator door didn't close at the same level of the freezer door. I started to adjust the hinges and noticed a chewed up black 'washer' at the base of the door hinge. Ppartselect.com was awesome, in that I easily found the schematic of my fridge, and the part I needed. Ordering was a snap, and it came to the house pretty quickly.
Installation, first raise the door up as high as you can, then scotch it with wood blocks (closed door). This takes the pressure off the bottom hinge you must remove.
Taking the hinge off is a snap, but then the problem presented itself. The old door closing cam was riveted to the hinge. I couldn’t get the old one off! I ended up taking it to the garage and breaking out the Dremmel tool with the abrasive cutter (the one that will cut through nails. I ended up cutting off the rivet. This was a pain.
I then found a small nut/bolt and put the new piece on, then put it back into place and removed the blocks. Works good as new. The toughest part by far was getting the old cam off… but there may be some easier way to get the rivet out that I’m not aware of.
Good luck.
Parts Used:
Door Closing Cam
  • Brian from Louisville, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Watched video on flapper assembly replacement looked real ready. Video failed to mention ice dispenser trim was glued in place . Had to buy real small paint scrapper that would fit in dispenser outlet to free inside edge of trim piece. Once I got it all loose job went very easy.
Use small putty knife to cut internal sealant on ice maker door trim piece. Then you can easily remove it.
Parts Used:
Dispenser Door Assembly or Flapper
  • Dennis from Rogers, AR
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
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Door closing cam split in two and door would not automatically close anymore.
This one is a no brainer… One Phillips screw on top to pull top door hinge trim. Two nuts and the top hinge is free. Then pull the door… it helps if you unload all the crap in the door bins. Remove the remnants of the door cam and that leaves a pop rivet. Put some vise grips on the head and use a hacksaw to remove the lower part of the rivet. Then pop-rivet the new door cam in place. If you don’t own a pop-rivet tool, I guess you could use a 10/32” screw and nylock. Plop the door back on and you’re done. Took all of about 15 minutes.
Parts Used:
Door Closing Cam
  • John from Salinas, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
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The light inside the oven had burned out
0. As a safety precaution, unplug the range or hit the relevant fuse breaker before you start. You might also want to grab a flashlight. Definitely do not try to do this while the oven is hot.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.

No tools needed, the cap is just held in place with pressure from the wire.
Parts Used:
Light Bulb - 40W
  • Catherine from SEATTLE, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Had a drip which filled up the tray and leaked on the floor from water dispenser
There are Great videos on YouTube!!! Turned off power,Removed trim ring, Pushed a philips head screwdriver in one of the holes underneath the electrical panel with the selector push buttons. This releases the electrical panel. There are Three wire sets with plugs. I removed the plugs and took the electrical panel out. Removed four Phillips head screws and pulled out the big paddle switch. This then exposes the flapper. Replaced flapper with new one and reassembled everything. When I had everything apart, I cleaned with window cleaner. It was pretty moldy from the water leaking. Turned power back on and tested everything to make sure I didn't mess anything up. Works great
Parts Used:
Dispenser Door Assembly or Flapper
  • Rudy from CITRUS SPGS, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Door wouldn't close with out help.
Removed four screws at bottom of door, while someone held the door in place replaced the upper cam (there are two) applied some silicone plumbers lube between the mating surfaces and tightened it up. Works like new bottom cam was only slightly worn. P.S. Remove everything from the door first.
Parts Used:
Door Closing Cam
  • Rodger from Brunswick, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Small grate on my ice dispenser broke
through away the old grate. Then put the new grate in the depression All done.
Parts Used:
Dispenser Grille
  • Tracy from Centertown, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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My ice container and Ice chute were freezing up and getting blocked, and my filtered water line was also freezing
I just followed the instructions on the video and it was exactly as they said......no surprises.
Parts Used:
Dispenser Door Assembly or Flapper
  • Joe from BRICK, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Ice maker stopped working
Remove the one screw holding the unit in place, unplug it, slide in the replacement, plug and screw it in.
Parts Used:
Ice Maker
  • Cary from ORLANDO, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
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All Instructions for the 363957
106 - 120 of 339