363957 Kenmore Refrigerator - Instructions
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heavy frost buildup in ice dispenser chute and door
After inspection of the new door recess assembly, I realized that I could use sidecutters (electronic assembly type) and 'clip' off the inward lock tabs of the old recess assembly and disengage it from the crank door arm without any further disassembly of the refrigerator door. It was easy to 'unhitch' the tang from the crank arm and wiggle it out through the external opening of the ice/water dispenser compartment. I reversed the process and inserted the new assembly through the external opening of the compartment. The new door recess assembly snapped into place on the crank arm and fit tightly against the ice chute opening, correcting the issue caused by aging distortion of the old rubber seal cup portion of the door recess assembly.
Parts Used:
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Robert from Rockford, IL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
2 of 2 people
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Door wouldn't close properly
First we removed the door. Then we had to hammer the old part off including the old rivot. We fould a screw that fit and put this piece on. We held the door in place and screwed the hinge on the main unit.
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John from San Marino, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
2 of 2 people
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The fresh food door on the refrigerator would not stay closed
First I took everything out of the fresh food door, then I removed the top hinge cover using a philips head screwdriver, and a nutdriver for the two screws holding the upper hinge. Lifted the door off the bottom pin, and placed it on the floor. Then took off the bottom hinge and used the Dremel tool to grind off the rivet holding the broken door cam on the bottom hinge. Used a nut and bolt to hold the new cam in place, and put the lower hinge back on. Then replaced the other cam on the bottom of the door itself, using the nutdriver. (Be sure to buy two cams, and have the bolt and nut to replace the rivet). Reinstalled the bottom hinge, put the door on, replaced the top hinge, and presto! Works great! Thanks to the others on this site for their stories - really helped make it an easy and quick repair!
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John from Newport Beach, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Socket set
2 of 2 people
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Door Not Closing Tightly + Staying Open
Turned off water to ref , removed bottom kick plate , got a towel and disconnected the water line plastic fitting and un screwed the (2) tube clamps un screwed the coupling and ((carefully )) slid out the tube from the compression ferrels ! ( Be careful and do not break or distort them + remember exactly the order they are removed ! Slid the protector spring shroud from the plastic tube , took ogg the top hinge cover then remover the top hinge . Carefully lifted the door off feering the plastic tube through the bottom hinge with my foot ! Got the door off removed the bottom hinge + put the new on on, then removed the door cam which was broken on the bottom of the door , lifted the door up and carefully fed the water line through the new bottom hinge . Attached the top hinge and reassembled the rest same as I had dissambled it . Turned on water ( checked for leaks ) ! All working 100% a-ok ! This company is the best ! Ordered the part at 1 pm and had the part at 2 pm the following day many thanks : )
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Jeff from Venice, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
4 of 8 people
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lights blown out
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Gerald from WINTERVILLE, GA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
6 of 14 people
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Ice maker stopped working
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Mary from WESTON, CT
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
3 of 5 people
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Ice Maker stopped making ice.
Did the repair just as the instruction said, once I read it. The part I didn't read was that if the plug was under the ice maker, you had to take the wire out of the clip on the side. So, had to dismount ice maker, unclip wire, remount maker, plug it in. Still under 30 minutes. Thank you.
Parts Used:
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Hugh from LADSON, SC
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
2 of 2 people
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The feeder was rusted and would get all over the ice
Opened the box, removed the ice maker, removed the old ice maker from freezer, empty drawer of ice into the sink( the hardest part of the job) Phillips screw driver and removed the four screws holding the plastic front on and installed it on the new ice maker. Put it in freezer and I am back in business . This is real easy
Parts Used:
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David from WINDHAM, NH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 2 people
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Ice maker
Remove ice maker out of fridge; remove 3 screws
replace defective part re-install all components 30 minutes later " magic ice again. Very easy repair most important low cost. Thanks "Parts Select"
replace defective part re-install all components 30 minutes later " magic ice again. Very easy repair most important low cost. Thanks "Parts Select"
Parts Used:
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Eli from Buford, GA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 2 people
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Blade on auger became stripped
Ordered at PartSelect and received the auger and blade within days. Printed the parts diagram and proceeded to take the auger apart the time it took would have been much less but I seized the opportunity to do a deep cleaning of the old parts before replacing them....The part diagram was the key to simplicity and the fast shipping was awesome. Thanks I'll be back....
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Raymond from Niverville, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 3 people
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The icemaker quit making ice and the water started forming on the bottom of the ice bucket.
First I removed the electrical plug from the back of the freezer that plugs into the icemaker. I then removed the two hex head screws that hold the icemaker to the wall of the freezer and removed the icemaker. I removed the plastic cover, which incidentally protects the gears, by prying it off with a srewdriver. I removed three small nuts(7mm) which holds the internal cam in place. I removed the cam by pulling it off the shaft. Once I got the part from you folks I reversed the procedure that I just mentioned, and put the icemaker back together. It works great. The part with shipping was around $16.00. A new icemaker was roughly $159.00. If I would have called a technician it would have cost around $300.00 to repair.
Parts Used:
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John from Anaheim, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers, Wrench (Adjustable)
2 of 3 people
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No water through door dispenser
Replaced flapper valve per website instructions. GE factory technician took two weeks to get here, charged over $100 for the call and told us we needed a new refrigerator door at a cost of over $500 to fix the problem. We sent him packing. After visiting the PartSelect website, the $5.88 PartSelect flapper valve fixed the problem. Amazing.
Parts Used:
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Roger from Colleyville, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 3 people
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frost/ice buildup in icemaker chute in the freezer door
The only difficult part was not knowing which parts had to be removed to gain access to the flapper to replace it. It appeared as if the frame around the control panel would have to be removed as well as the door handle; we tried but were not able to remove the frame. It turned out that the panel just popped out with the frame in place. Once we had access to the flapper, it was easy to replace it. The repair fixed the problem.
Parts Used:
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Kyoko from Bellevue, WA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
2 of 3 people
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Crushed Ice Only
Let me start by saying, I usually hire something like this out but figured I would give it a try. The install was fairly straight forward, however it would’ve been nice if the instructions would have been more useful. Instructing me to remove one screw to release the auger and solenoid enclosure wouldve been nice. There were 3 other screws that I didn’t need to remove and they were the ones holding the auger in place, which made assembling that much more difficult. Once to enclosure was removed, and the solenoid was exposed, it was a seemless process. I would however, recommend paying attention to or taking a picture of the connections on the solenoid. I was lucky to remember or got lucky. Regardless, I was able to complete the project successfully. If I had to do it again, I believe it can be done in 30 minutes or less.
Parts Used:
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Allen from Hills, IA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
2 of 3 people
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Ice maker stopped making ice
I had made a dry run at the repair after watching the instructional film provided by part select and it seemed easy enough.
The only problem was that i needed to use the electrical cord extender (provided) to adapt to my plug type. That presented a problm because it needed to be tucked up out of the way to allow the ice bin to clear. Just needed to be creative in how you wrapped the cord behind the ice maker unit before snugging the attachment screws.
Cranking out ice like crazy.
The only problem was that i needed to use the electrical cord extender (provided) to adapt to my plug type. That presented a problm because it needed to be tucked up out of the way to allow the ice bin to clear. Just needed to be creative in how you wrapped the cord behind the ice maker unit before snugging the attachment screws.
Cranking out ice like crazy.
Parts Used:
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Robert from Wyckoff, NJ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 3 people
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