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36394 Kenmore Refrigerator - Instructions

All Instructions for the 36394
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The bottom hinge broke
First, I removed all items on the door shelves and the shelves themselves to reduce the weight of the door. The door came off by itself because the bottom hinge had broken. Then I placed the door horizontal on the kitchen floor to have easier access to the bottom of the door. I had a piece of blanket under the door to prevent any scratch. I then removed two screws holding the door closing cam and shim and replaced them with the new parts. Next, I removed the base grill to have easy access to the old hinge assembly on the refrigerator itself. All I had to do was grab it firmly at either end and pull it forward. I replaced the hinge assembly with the new one. I removed the cover on the top hinge assembly and removed the two screws that secured that hinge (I was not able to put the door back without removing the top hinge assembly). All down hill from this point. Time to reinstall the door, aligning the bottom of the door cam over the hinge assembly and setting the door down on it making sure the door sets on the hinge assembly cams. To the top of the refrigerator. reinstalled the top door hinge assembly and cover (I had to make sure the door was standing straight vertically before I tightened the nuts), I also put a small amount of white grease into both the top and bottom hinges.
Parts Used:
Bottom Hinge Assembly
  • W from Northbrook, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
3 of 4 people found this instruction helpful.
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Ice maker arm disconnected from frame causing problems.
The icemaker arm disconnected from the metal frame. This caused the icemaker to cycle and the heater to come on and stay on until the plastic parts melted causing a mess and stink. This action melted the ice and then the water fell through the frozen items in the freezer and refreezed in the lower portion. OK, I remover the dead icemaker and tossed it away. I installed the new icemaker and the wiring harness didn't fit right (way to long). I retrieved the old icemaker and removed the wiring harness from it. I removerd the new ice maker and installed the old wiring harness to the new icemaker. I then installed the new icemaker, plugged it in and turned on the power. No water, I ordered the dual solenoid water valve, installed it with difficulty (another story) the turned on the power. I reinstalled the ice bin and found it didn't fit. The icemaker was to low and couldn't be adjusted, 1/4" higher would have been great. I shoved in the bin anyway, I was out of ice for my scotch, and it started making ice.
Parts Used:
Ice Maker
  • Kenneth from Callaway, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
5 of 10 people found this instruction helpful.
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worn/broken cam , door doesn 't self close
Remove contents of door , Remove top hinge cover - phillips screwdriver , remove top hinge screws ( 2 ) - socket wrench , lift door off lower hinge pin , lay door on edge , remove cam retention screw ( 1 ) - socket wrench , remove broken cam , install new cam , apply vasaline to cam and hinge pins , repeat above steps in reverse . Door now self closes .
Parts Used:
Door Closing Cam
  • Charles from Franklinville, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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Door would not close all of the way
I don't know exact details. My husband replaced parts while I held the door.

We removed connections for the door on the bottom (propped up on books). We installed the new cam, the old one cracked and broke, and the new shim and the door is now even with the top of the fridge. It was not before, and the seal near the bottom of the fridge was not solid. Now it is. It was very easy.
Parts Used:
Door Hinge Shim Door Closing Cam
  • Traci from Erie, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench set
2 of 2 people found this instruction helpful.
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Water leaking and freezing everywhere. Weird shaped ice cubes, more like chunks which jambed the dispenser.
First removed the two screws that holds the old ice maker in place. Unplugged it. The freezer compartment was too narrow to allow the unit to slide out or turn in any other direction. Had to also remove the two front screws from the left side ice bin track and swing it down. The door opening was also too tight. Scratched the plastic door jamb putting the new unit in but other than that all is well and functioning well.
Parts Used:
Ice Maker
  • Peter from Riverdale, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
3 of 5 people found this instruction helpful.
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Closing cam disintegrated
Removed everything from the refrigerator door. Removed the screw holding the cover over the top hinge. Removed the two (8mm) bolts holding the top hinge to the refrigator. Removed the door. Removed the plastic grill/cover and the two (8mm) bolts from the lower hinge assembly. Installed the new hinge assembly. Replaced the closing cam (included in the hinge assembly kit) on the bottom of the door. Put the door back on the lower hinge. Installed the upper hinge. Adjusted the door and tightened the bolts on the upper hinge, and replaced the hinge cover. Done!
Parts Used:
Bottom Hinge Assembly
  • Larry from Renton, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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Slide rail was missing when we bought house
Got the part in and needed two screws to installed on left side. Service was great on the part as it was delivered in 3 days from the time we ordered. Thanks for the quick service
Parts Used:
Drawer Slide Rail - Left Side
  • Joe from Lawrenceville, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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lights blown out
replaced lights in refrigirator and freezer
Parts Used:
Light Bulb - 40W
  • Gerald from WINTERVILLE, GA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
6 of 14 people found this instruction helpful.
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Ice maker
Remove ice maker out of fridge; remove 3 screws
replace defective part re-install all components 30 minutes later " magic ice again. Very easy repair most important low cost. Thanks "Parts Select"
Parts Used:
Ice Maker
  • Eli from Buford, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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no problems
First removed the old sliders, then screwed in the new sliders, replaced all four within minutes.
Parts Used:
Drawer Slide Rail - Left Side Drawer Slide Rail - Right Side Drawer Slide Rail - Left Side Drawer Slide Rail - Right Side
  • Sharon from Kennewick, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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3 of 4 slides were broken
Removed 2 screws on each slide, Screwed in new slide. Done! The hard part was picking the correct part #. Ordered the wrong parts. Parts Select representative helped me get the correct part # and assisted with the return. Thanks.
Parts Used:
Drawer Slide Rail - Right Side Drawer Slide Rail - Left Side Drawer Slide Rail - Right Side Drawer Slide Rail - Left Side
  • Ronald from Reidsville, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Ice Maker stopped making ice.
Did the repair just as the instruction said, once I read it. The part I didn't read was that if the plug was under the ice maker, you had to take the wire out of the clip on the side. So, had to dismount ice maker, unclip wire, remount maker, plug it in. Still under 30 minutes. Thank you.
Parts Used:
Ice Maker
  • Hugh from LADSON, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
2 of 2 people found this instruction helpful.
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Door would drop down when opened
Removed the door by removing the top hinge and lifting it off the broken bottom hinge/cam assembly. Removed the broken hinge/cam assembly found out why the cam broke the doorstop was bent so I had to order the doorstop also. The ordering of the parts was so easy. They shipped them on Monday and they arrived the next day. I will use Parts Select again
Parts Used:
Bottom Hinge Assembly
  • Donald from Lauderhill, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
2 of 2 people found this instruction helpful.
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lower door hinge worn
I replaced both lower hinges without removing the doors. First a couple of observations. The hinge kit consists of two parts; the lower part (bolted to the case) consists of an “L” bracket with a plastic cam, and the upper plastic cam (attached to the door). For some reason the upper cam is available as a separate part . If both cams are plastic both are worn out. Don’t bother ordering the individual cam. If one hinge is worn out the other probably isn’t far behind. Consider replacing both at the same time. Examine the door check. It is an inverted “T” shaped bracket bolted to the door that also holds the door cam. The crossbar of the T are metal tabs that check the door swing. Way too fragile IMO. On mine the refrigerator side was cracked and broke off when I removed it. Since the stops are the same right and left. I just swapped them when I replaced the hinges. Saved $22. Replacing the hinges without removing the doors. {Warning if this technique goes wrong you will be stuck with a loaded door you can’t open.} Remove the vent grill. Stack three 2x4’s along the bottom of both doors ( 26” is about right ). Shim the door(s) up to compensate for the cam wear. About 1/8”) Use a 5/16 socket to remove the hinge from the case. Pay attention to placement of the shims and spacers. Then remove the door cam and stop bracket. Install the new door cam. Leave the screws a little loose. Replace the lower hinge and tighten the screws. Do both sides. Then carefully remove the shims and 2x4’s. Finish tightening the door hinge screws. Check the door swing. I used this technique twice. One to replace the refrigerator side hinge, then again to replace the freezer side hinge and swap the door checks. There were no problems and I saved the hassle of unloading and removing the doors.
Parts Used:
Bottom Hinge Assembly
  • Max from TUCSON, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
2 of 2 people found this instruction helpful.
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Door Not Closing Tightly + Staying Open
Turned off water to ref , removed bottom kick plate , got a towel and disconnected the water line plastic fitting and un screwed the (2) tube clamps un screwed the coupling and ((carefully )) slid out the tube from the compression ferrels ! ( Be careful and do not break or distort them + remember exactly the order they are removed ! Slid the protector spring shroud from the plastic tube , took ogg the top hinge cover then remover the top hinge . Carefully lifted the door off feering the plastic tube through the bottom hinge with my foot ! Got the door off removed the bottom hinge + put the new on on, then removed the door cam which was broken on the bottom of the door , lifted the door up and carefully fed the water line through the new bottom hinge . Attached the top hinge and reassembled the rest same as I had dissambled it . Turned on water ( checked for leaks ) ! All working 100% a-ok ! This company is the best ! Ordered the part at 1 pm and had the part at 2 pm the following day many thanks : )
Parts Used:
Door Closing Cam
  • Jeff from Venice, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
4 of 8 people found this instruction helpful.
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All Instructions for the 36394
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