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363859 Kenmore Refrigerator - Instructions

All Instructions for the 363859
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Drawer would not slide in and out as designed.
I removed the screws holding the remaining portion of the slide rail in place. I was able to install the new rail by simply attaching the part to the fridge using the same screws. Having an electric screwdriver made the job very easy.
Parts Used:
Drawer Slide Rail - Left Side
  • Craig from Charlotte, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Rails broked, lower veggie basket sitting on bottom
Remove broken rail by unscrewing two phillips screws
Discard broken rail
Hold replacement rail in place with left hand, tighten phillips screws with standard phillips screwdriver.
Wash scratch marks off bottom of fridge caused by drawer sliding on bottom of appliance
Slide veggie drawer into place, smile at wife, receive praise.
Parts Used:
Drawer Slide Rail - Left Side Drawer Slide Rail - Right Side
  • richard from covington, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Door closing cam split in two and door would not automatically close anymore.
This one is a no brainer… One Phillips screw on top to pull top door hinge trim. Two nuts and the top hinge is free. Then pull the door… it helps if you unload all the crap in the door bins. Remove the remnants of the door cam and that leaves a pop rivet. Put some vise grips on the head and use a hacksaw to remove the lower part of the rivet. Then pop-rivet the new door cam in place. If you don’t own a pop-rivet tool, I guess you could use a 10/32” screw and nylock. Plop the door back on and you’re done. Took all of about 15 minutes.
Parts Used:
Door Closing Cam
  • John from Salinas, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
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Old rails were broken.
Remove drawers and shelves. Remove and save the 2 screws holding each old rail. Replace new rails using old screws. Replace shelves and drawers.

Be careful: PartSelect lists several different rails for the same number in the parts diagram. Make sure the rail you buy matches the one you're replacing.
Parts Used:
Drawer Slide Rail - Right Side Drawer Slide Rail - Right Side
  • Ben from San Francisco, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Bulb burned out.
Screwed new bulb in socket
Parts Used:
Clear Light Bulb - 7Watt 130Volt
  • Jimmie from Surprise, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 7 people found this instruction helpful.
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End caps on door retainer bar were broken and shelf could not be used.
I replaced the end caps on the retainer bar on the freezer door and also the ref. door in less that 5 minutes. Both are working fine now. I am a 75 year old women who is very happy with the repair.
Parts Used:
Door Shelf Retainer Bar End Cap - Left or Right Side
  • Rose from Cincinnati, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Left rails broken plastic
Removed the old, screwed in the new. Very easy, thanks for the video.
Parts Used:
Drawer Slide Rail - Left Side Drawer Slide Rail - Left Side
  • Patricia from READING, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Left side bottom drawer rail (plastic) had broken causing the draw to remain open
I glued the old rail back together twice prior to resorting to ordering the the replacement drawer rail from parts direct. Don't bother glueing the old parts, just buy a new one. Keep the screws from the old drawer rail as new screws are not shipped with the replacement rail. Only took 10 minutes to replace the rail needing only a phillips screwdriver. Good as new.
Parts Used:
Drawer Slide Rail - Left Side
  • donald from MALONE, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Broken left side slide rail
- Remove drawer and cover being supported by this slide. - Remove front and back screws with the screw driver. - Replace the above removed screws using the new slide. - Replace drawer and cover. DONE
Parts Used:
Drawer Slide Rail - Left Side
  • CHARLES from PENSACOLA, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Replace Broken Drawer Slide
Remove glass shelf. Remove slide (2 screws). Replace with new slide. Replace glass shelf. Done.
Parts Used:
Drawer Slide Rail - Left Side
  • derryl from ALAMOGORDO, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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The light bulb in my freezer door burned out.
Remove the burned out bulb and install the new light bulb.
Parts Used:
Clear Light Bulb - 7Watt 130Volt
  • Peter from HAZELHURST, WI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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The refrigerator door would no stay closed
I was set to buy a new magnetic seal to hold the door closed, when I looked it up on PartSelect I saw the recommendation that the problem might be the door closing cam.. I check it with a mirror and sure enough the cam had broken and the door sagged about 1/4 inch. I then followed the instruction and removed the top hinge, lifted the door off and replaced the cam. I did need two and the one attached to the lower hinge had to be drilled out and a new screw and nut attached to hold the cam. It was simple to do, I would recommend selling the door closing cam be sold in pairs with a #10 1/2 inch long screw with lock nut.
Parts Used:
Door Closing Cam
  • Ken from Fountain Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Right side drawer rail was broken
Remove glass shelf, then remove drawer. Remove 2 screws holding old broken rail in place and replace using the same screws. Replace the drawer and glass shelf.
Parts Used:
Drawer Slide Rail - Right Side
  • Robert from Miami, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Door no longer closed on it's own and would not stay closed all the time
First a big thank you to PartSelect.com. I read the stories posted by others before ordering the parts and found out that I probably needed 2 of these cams. So I followed the advice of others and ordered 2 cams. I'm really glad I did because once I got the door off I discovered both were broken up real bad. Maybe you guys should think about offering them as a set?
Anyway the repair was fairly easy, except for the bottom cam which was revited to the bottom bracket. Again, thanks to the other stories about repairs with this part I was already expecting this. So the repair went like this. I removed the door by unscrewing the hinge on top(1 screw and 2 bolts). Took the door off and laid it on its side. Removed the bottom bracket( 2 bolts). Used a drill to drill out the rivit. Used a spare screw/nut that I had in a tool box to fasten the cam to the bracket. Put it all back together and I was done. The biggest challenge was figuring our if I needed 2 cams,so with the advice of others on your site, my repair was a snap.
Parts Used:
Door Closing Cam
  • Dale from Hot Springs, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Door wouldn't close with out help.
Removed four screws at bottom of door, while someone held the door in place replaced the upper cam (there are two) applied some silicone plumbers lube between the mating surfaces and tightened it up. Works like new bottom cam was only slightly worn. P.S. Remove everything from the door first.
Parts Used:
Door Closing Cam
  • Rodger from Brunswick, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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All Instructions for the 363859
121 - 135 of 416