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363859 Kenmore Refrigerator - Instructions

All Instructions for the 363859
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no problems
First removed the old sliders, then screwed in the new sliders, replaced all four within minutes.
Parts Used:
Drawer Slide Rail - Left Side Drawer Slide Rail - Right Side Drawer Slide Rail - Left Side Drawer Slide Rail - Right Side
  • Sharon from Kennewick, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Ice maker
Remove ice maker out of fridge; remove 3 screws
replace defective part re-install all components 30 minutes later " magic ice again. Very easy repair most important low cost. Thanks "Parts Select"
Parts Used:
Ice Maker
  • Eli from Buford, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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slide rails had broken on side by side
remove the 8 screws 2 for each rail
installed the new rails
slid in the meat drawer and glass
slid in the vegetable drawer and glass
presto - like new fridge !
Parts Used:
Drawer Slide Rail - Left Side Drawer Slide Rail - Right Side Drawer Slide Rail - Left Side Drawer Slide Rail - Right Side
  • Ray from Santa Clarita, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Blade on auger became stripped
Ordered at PartSelect and received the auger and blade within days. Printed the parts diagram and proceeded to take the auger apart the time it took would have been much less but I seized the opportunity to do a deep cleaning of the old parts before replacing them....The part diagram was the key to simplicity and the fast shipping was awesome. Thanks I'll be back....
Parts Used:
Ice Bucket Auger Kit
  • Raymond from Niverville, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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water line cracked
I loosened the compression nut on the valve with my fingers and pulled the water line free from the valve. On the other end, I just pulled it from the hose clamp. Installation in reverse. Force the water line into the fitting on top, Slide the old nut over the line on the bottom. Screw the nut onto the valve. Reach inside the freezer and turn on the ice maker. Done. Before replacing the cardboard grill, you should vacuum the coils on the bottom, front and back. If practical, push it outside and blow it out with an air compressor or a leaf blower.
Parts Used:
Water Line - 1/4"
  • RUSSELL from BLACK HAWK, SD
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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The icemaker quit making ice and the water started forming on the bottom of the ice bucket.
First I removed the electrical plug from the back of the freezer that plugs into the icemaker. I then removed the two hex head screws that hold the icemaker to the wall of the freezer and removed the icemaker. I removed the plastic cover, which incidentally protects the gears, by prying it off with a srewdriver. I removed three small nuts(7mm) which holds the internal cam in place. I removed the cam by pulling it off the shaft. Once I got the part from you folks I reversed the procedure that I just mentioned, and put the icemaker back together. It works great. The part with shipping was around $16.00. A new icemaker was roughly $159.00. If I would have called a technician it would have cost around $300.00 to repair.
Parts Used:
Ice Maker
  • John from Anaheim, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
2 of 3 people found this instruction helpful.
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Ice maker crushed all ice and would not make cubes. Pushing the switch and changing to cubes did not work.
Removed old ice bucket with auger. Unscrewed front plates that form the front of the ice bucket. Replaced the front plates on the new part (ice bucket and auger). Replaced new assemblage. It took about 20 minutes. Had to empty ice out and put in a temporary cooler for storage. Bigger problem than the repair was diagnosing what was wrong. Pushed disagnose button and it said ice maker was working normallly. Careful examination of the ice bucket removed from refrigerator showed spring out of place on long metal rod that protrudes from the back of the ice bucket and fits into a square hole in back of refrigerator. Examined other end of rod that engages with plastic parts that run the ice auger and ice crusher mechanism. A piece must have broken off. That was the problem. Refrigerator ice maker now works fine as originally designed. Push crudh the ice crusher engages and you get crused ice. Push cubes and the icemaker crusher slides out of the way and you get cubes.
Parts Used:
Auger and Ice Bucket Assembly
  • Walter from Wyndmoor, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Refrigerator door won't close
First I removed the top hinge of the refrigerator door and then lifted it off the bottom assembly. I had to turn the door on its side to work on the bottom where the broken part was located. I unscrewed the bottom assembly and replaced the broken part with the new door cam. Put it all back together and now the door closes but must be manually pushed to close. When the door was working properly it would shut automatically when released from any position. I think I need to install an additional part - maybe a shim? to make it close automatically. That will be another story.
This was a fairly simple jog to do but since I did not have the proper tools it did take me longer than usual to remove the bolts. I'm happy I did it myself and saved a big repair bill! Thanks to the people at PartSelect.com.
Parts Used:
Door Closing Cam
  • CYNTHIA from NEWARK, DE
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench (Adjustable)
3 of 6 people found this instruction helpful.
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making rust in ice
This is the easiest thing in the world - thanks for sharing other's installation - it took 5 mins - works perfect & we have clean ice - 4 easy screws to remove - anyone can do it!
Parts Used:
Auger and Ice Bucket Assembly
  • Cindy from Yorba Linda, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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ice maker was rusty
i ordered this ice maker on sunday night and paid for the cheapest shipping. it got here monday morning and i couldnt believe it. super fast shipping!! works great
Parts Used:
Auger and Ice Bucket Assembly
  • bryan from miamif, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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Ice maker stopped making ice
I had made a dry run at the repair after watching the instructional film provided by part select and it seemed easy enough.
The only problem was that i needed to use the electrical cord extender (provided) to adapt to my plug type. That presented a problm because it needed to be tucked up out of the way to allow the ice bin to clear. Just needed to be creative in how you wrapped the cord behind the ice maker unit before snugging the attachment screws.
Cranking out ice like crazy.
Parts Used:
Ice Maker
  • Robert from Wyckoff, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Door would not close due to broken closing cam
First, I was glad I read other posts on this repair as I would have only purchased one of the replacement cams when I needed two! I removed the top door hinge with a screw driver (cover) and small socket set for the door hinge. I then removed the door and removed the bottom hinge (socket set). The bottom hinge had a small rivit that held the bottom cam in place. I used a hack saw to cut off the rivit and replace the cam and secured it with a small machine bolt and nut. I then laid the door on its side and removed the top am from a bracket attached to the bottom of the door. I relaced the cam (second one) and reinserted the screws. I reattached the bottom hinge and then placed the door on the bottom hinge pin. I then held the door in place while inserting the top hinge pin bracket into place and retightening the top screws. I replace the cover with a screw drive which was the ahrdest part in trying to find the hole the small screw gets inserted into. DONE!
Parts Used:
Door Closing Cam
  • Donnette from Flagstaff, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
1 person found this instruction helpful.
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door didn't close on its own..
Removed door off hinge , remove bottom hinge, drill out rivet, lift off old cam & replace with new cam ,add new 1/4' BOLT(NOT SUPPLIED) to location where rivet was, reinstall bottom hinge & door ,check alignment, works perfect.

Thanks
Parts Used:
Door Closing Cam
  • George from Hawthorne, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench set
1 person found this instruction helpful.
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Broken Drawer rails
Removed the screws holding old rails on, replaced with new rails - using opposite side to gain an understanding of the small plastic pieces and how they were to be placed. there were on directions with the parts. The age of the refridgerator contributed to the need to thourally wash the area's behind the rails - what a pain to get gunk off. the area is small and is somewhat tight to get into. the Parts came remarkably quick and that was a great surprise- thanks
Parts Used:
Drawer Slide Rail - Left Side Drawer Slide Rail - Left Side
  • John from Marietta, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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Door had sagged, wouldn't close well.
At first, I noticed the refrigerator door didn't close at the same level of the freezer door. I started to adjust the hinges and noticed a chewed up black 'washer' at the base of the door hinge. Ppartselect.com was awesome, in that I easily found the schematic of my fridge, and the part I needed. Ordering was a snap, and it came to the house pretty quickly.
Installation, first raise the door up as high as you can, then scotch it with wood blocks (closed door). This takes the pressure off the bottom hinge you must remove.
Taking the hinge off is a snap, but then the problem presented itself. The old door closing cam was riveted to the hinge. I couldn’t get the old one off! I ended up taking it to the garage and breaking out the Dremmel tool with the abrasive cutter (the one that will cut through nails. I ended up cutting off the rivet. This was a pain.
I then found a small nut/bolt and put the new piece on, then put it back into place and removed the blocks. Works good as new. The toughest part by far was getting the old cam off… but there may be some easier way to get the rivet out that I’m not aware of.
Good luck.
Parts Used:
Door Closing Cam
  • Brian from Louisville, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
2 of 4 people found this instruction helpful.
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All Instructions for the 363859
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