36361 - Instructions
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old bearing completley gone; shaft eating through race making a horrible noise when running
pull top and front of dryer (6 screws), take belt off drum and pull drum out the front of dryer. Take the three star head screws out of stainless heat vent inside of drum and take old bearing housing out of back wall of dryer housing. Pretty much self evident putting everything back in, some trouble installing new bearing housing in back wall of dryer, screws are hard to turn in by hand (new hole). Vacum inside of dryer housing, install everything the way in came out, , plug it in and WA-LA.
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greg from abilene, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
4 of 4 people
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Old handle broke off.
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Emily from BUENA VISTA, CO
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
4 of 4 people
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dishwasher did not start
Took out interlock switch (two leads) and replaced with new one. As simple as that.
Parts Used:
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Lawrence from ROLESVILLE, NC
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
7 of 13 people
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My dryer was especially noisy like a constant squeeking sound.
I had already replaced the four (4) small wear strips which were like short strips of teflon, and the squeaking decreased almost completly. I noticed that front side of the drum itself had started to wear through the actual plastc drum bearing, but I hoped having previously replaced these tefon strips that would be the overall fix.
Wrong again... after a few weeks the squeeking continued until I ordered the new drum bearing and replaced the worn one with the new one. I was able to re-use the previous teflon wer strips, and it's like new now at least the squeaks are gone,
The actual fix was a very simple remove old drum bearing, snap in new drum bearing install old teflon wear strips put four screws in top, and front panel and I was back in business
Wrong again... after a few weeks the squeeking continued until I ordered the new drum bearing and replaced the worn one with the new one. I was able to re-use the previous teflon wer strips, and it's like new now at least the squeaks are gone,
The actual fix was a very simple remove old drum bearing, snap in new drum bearing install old teflon wear strips put four screws in top, and front panel and I was back in business
Parts Used:
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Mark from Yorkville, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
4 of 4 people
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Rattling noise and banging during spin cycles
I removed the washer front cover and slanted cover between washer and drier to see where the noise was coming from. I found 2 rubber stabilizing straps broken away from the tub cap and popped off the snap on tub cap to see if I could repair it. I could not, so, I ordered a new tub drip cap thinking that would solve the problem. Well, the new cap was not identical to the one I took out. The pegs that the straps are supposed to connect to were nonexistent ... frustrating. After reading several help files, I discovered that GE had changed the design of the drip cap intentionally and had done away with the stabilizing straps. There was no mention of the design change in the instructions that came with the new part. Okay, now the real fun began...LOL. Removing those darned tub hangers was a challenge because I was working alone and in a very confined area. The instructions said to remove the 2 front hangers and let the tub sit on the floor. I did not like doing that for fear of damaging other parts under the tub. Additionally, I could not reach the rear hangers if I did it the recommended way. So, I used some oak boards and straps to lift (jack up) the tub as high as possible and to remove the weight off of the tub hangers. With the weight removed from the hangers, they snapped out of place...not easily. The 2 rear hangers are hard to reach and the plastic hanger caps were difficult to unsnap. I had to slam the plastic caps against the frame to get them unsnapped from the metal rods. The instructions did not contain any description of how the hangers are connected or how to get them removed. Anyway, I put it all back together and tested it. Everything is working fine now...minus the stabilizing straps. It would be very easy to injure yourself doing this job. Take your time and consider the consequences before jumping into this alone or with improper lifting equipment or mechanical skills. It was tedious and frustrating but not impossible. Good luck!
Parts Used:
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MIKE from W JEFFERSON, NC
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Screw drivers
4 of 4 people
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Washer wouldn't spin
I followed the video from the website to install the lid switch. Worked like a charm. Great instructions. You do need to supply your own butt splice connectors .
Parts Used:
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Don from BREMERTON, WA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
4 of 5 people
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Machine will do everything and stop at the last spin, will not spin at the end.
I researched what could be the problem in the internet and follow the instructions from a GE technician, I chose the problem from a list and followed the video the technician played on how to do it yourself. This time was the lid switch which is found visible under the lid opening usually right middle flush with the opening. When I got the new lid, only the switch gets bad so I cut the cable enough to replace the old one, pulled out and cut and connected the new one. If there is not enough cable use the spatula to push the clips on the front panel on the top both side about 5 inches from the corner and pull panel out front and now you can see the wires better and make the connection.
Parts Used:
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Nelson from LARGO, FL
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
4 of 5 people
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Dryer only runs when Start button is pressed
Originally I thought that the Start switch was the issue, and ordered one. After taking the machine apart and running some tests, the issue was clearly not this switch, but a different switch that cuts power when the belt tension is no longer being applied to the idler pulley spring. I fixed this by bypassing this switch, which in my opinion, is error prone and serves no purpose. The switch can be accessed by removing the control panel, then top cover, then front cover, then drum. The bogus switch is screwed to the bottom left, near the motor. The idler pulley spring rests against it. Just disconnect the switch wires, then clip, strip and crimp then together to bypass the switch, and voila! Now if the belt breaks or comes off the pulley, the motor will continue to run, but you wont hear the wet clothes flopping around, so that will be the indication that you have a belt problem. Hope that helps!
Parts Used:
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Tim from Pembroke, NH
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
5 of 8 people
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Refrigerator light wouldn't come on.
After replacing the light bulb and still no light I manually pushed the light switch button. Intermittently the light would come on then go out. I removed the power plug from the power source then replaced the light switch. I plugged the refrigerator back in and now I open the door the light comes on and stays on until the door is closed.
Parts Used:
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Daniel from Crown Point, IN
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
4 of 5 people
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Difficulty in removing the old switch
The old switch was hard to remove. Thinking that I may have to loosen the wires I used a socket wrench to remove a clamp. This was unnecessary. In the end the switch did come out using a large size screwdriver. The problem was that the expanding plastic tongue is not visible from the ouside so you have to try to feel your way around. If i had ordered the replacement before and not afterwards I would have seen this before hand.
Parts Used:
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James from Federal Way, AL
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
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Replace dryer front bearing slides
If your dryer is making a grinding or loud plastic rubbing noise, you likely need to replace the slides. Here is how I did it.
TIP: Before beginning, set out a hand towel on the washing machine to set the screws onto, in the order and position you removed them.
IMPORTANT: Before beginning, turn off the gas to the unit and unplug it! This repair is all done from the front side of the machine, so you should only need to slide it out enough to unplug it.
Step 1: Remove the control panel
To do this, you need to pull out on the round silver control knob to remove it. This will expose a long screw. With the long screw removed, grab the panel with both hands and slide it straight up. Be careful, the control board is still connected with a 40-pin ribbon cable. Set the control board on top of the dryer temporarily.
Step 2: Remove the lid
There are three screws to remove the lid. Remove them and set them on the screw holding towel. The lid is attached at the back, so to remove it you need to slide it forward towards the front of the unit. Once the lid is loose, you can have a helper hold the control panel while you set the lid aside, or gently let the control panel dangle.
Step 3: Disconnect the control panel and wiring harnesses
Gently pull on the 40-pin ribbon connector until the control panel ribbon cable is removed. There is a notch to designate which direction the ribbon cable it goes back in. Set the control panel to the side. At the same time, you can disconnect the two wiring harnesses that feed the door light and sensor. These wiring harnesses are secured to a silver plate with a zip tie. Cut the zip tie with your diagonal cutters. (You can trim the old zip tie and replace it by feeding the extra small zip tie through the original opening later.)
Step 4: Remove the steel plate that the wiring harnesses were attached to
There are 6 screws to remove the steel plate. Pay attention to where the extra large head screws go, because these are what the control panel slides onto, when you put things back together. Pull out on each side to release the bottom clips, then slide it upwards. Set this piece aside.
Step 4: Remove the front panel (the door panel)
There are 4 screws to loosen the door panel. Two silver screws at the top, and 2 white screws at the bottom. Loosen the white screws about half way. These do not need to be completely removed because the door can rest on them. Remove the top silver screws. Gently lift the dryer drum off the front bezel while you tilt the front panel towards you. At this point you should be able to see the white and dark green slides. I found it easier to lift the front door off the white screws and set it up against the wall.
Step 5: Replace the slides
The slides have plastic hooks that go through the round holes on one end to hold them in place. You should be able to remove the slides with your fingers (maybe with a little help from a flat-head screwdriver), and replace them. There are dozens of YouTube videos on how to do this if you need help. Be careful not to break the plastic hooks that hold the slide to the front plastic bezel. Replace white slides with the white, and the dark green slides with dark green.
Step 6: Putting it all back together
Do everything in reverse. Set the front panel in the white screws, lift the drum, and slide the door panel back to rest on the slides while you put back the silver screws. Give the drum a few good spins manually to make sure there isn't anything still rubbing. Keep in mind the sliding noise is slightly louder than normal until all the panels are replaced.
It will help the process to only tighten the screws half way while putting them all back in. Once everything aligns, then you can tighten them down. DO NOT over tighten, use hand tightness only or you will strip them out. With the front door panel back on, you can put the steel panel back in place. Once you have the 6 screws done, remember to slide a small zip tie through the previous hole to secure the wiring harnesses. Connect the harnesses, and the front panel ribbon cable before putting the lid back on. Insert the screws to the lid, then slide the control panel back down, and replace the single long screw. Note that the control knob is notched, so align the flat sides as you put it back in.
Plug it back in, and turn back on the gas, you are done!
TIP: Before beginning, set out a hand towel on the washing machine to set the screws onto, in the order and position you removed them.
IMPORTANT: Before beginning, turn off the gas to the unit and unplug it! This repair is all done from the front side of the machine, so you should only need to slide it out enough to unplug it.
Step 1: Remove the control panel
To do this, you need to pull out on the round silver control knob to remove it. This will expose a long screw. With the long screw removed, grab the panel with both hands and slide it straight up. Be careful, the control board is still connected with a 40-pin ribbon cable. Set the control board on top of the dryer temporarily.
Step 2: Remove the lid
There are three screws to remove the lid. Remove them and set them on the screw holding towel. The lid is attached at the back, so to remove it you need to slide it forward towards the front of the unit. Once the lid is loose, you can have a helper hold the control panel while you set the lid aside, or gently let the control panel dangle.
Step 3: Disconnect the control panel and wiring harnesses
Gently pull on the 40-pin ribbon connector until the control panel ribbon cable is removed. There is a notch to designate which direction the ribbon cable it goes back in. Set the control panel to the side. At the same time, you can disconnect the two wiring harnesses that feed the door light and sensor. These wiring harnesses are secured to a silver plate with a zip tie. Cut the zip tie with your diagonal cutters. (You can trim the old zip tie and replace it by feeding the extra small zip tie through the original opening later.)
Step 4: Remove the steel plate that the wiring harnesses were attached to
There are 6 screws to remove the steel plate. Pay attention to where the extra large head screws go, because these are what the control panel slides onto, when you put things back together. Pull out on each side to release the bottom clips, then slide it upwards. Set this piece aside.
Step 4: Remove the front panel (the door panel)
There are 4 screws to loosen the door panel. Two silver screws at the top, and 2 white screws at the bottom. Loosen the white screws about half way. These do not need to be completely removed because the door can rest on them. Remove the top silver screws. Gently lift the dryer drum off the front bezel while you tilt the front panel towards you. At this point you should be able to see the white and dark green slides. I found it easier to lift the front door off the white screws and set it up against the wall.
Step 5: Replace the slides
The slides have plastic hooks that go through the round holes on one end to hold them in place. You should be able to remove the slides with your fingers (maybe with a little help from a flat-head screwdriver), and replace them. There are dozens of YouTube videos on how to do this if you need help. Be careful not to break the plastic hooks that hold the slide to the front plastic bezel. Replace white slides with the white, and the dark green slides with dark green.
Step 6: Putting it all back together
Do everything in reverse. Set the front panel in the white screws, lift the drum, and slide the door panel back to rest on the slides while you put back the silver screws. Give the drum a few good spins manually to make sure there isn't anything still rubbing. Keep in mind the sliding noise is slightly louder than normal until all the panels are replaced.
It will help the process to only tighten the screws half way while putting them all back in. Once everything aligns, then you can tighten them down. DO NOT over tighten, use hand tightness only or you will strip them out. With the front door panel back on, you can put the steel panel back in place. Once you have the 6 screws done, remember to slide a small zip tie through the previous hole to secure the wiring harnesses. Connect the harnesses, and the front panel ribbon cable before putting the lid back on. Insert the screws to the lid, then slide the control panel back down, and replace the single long screw. Note that the control knob is notched, so align the flat sides as you put it back in.
Plug it back in, and turn back on the gas, you are done!
Parts Used:
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Darin from MEDINA, MN
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
3 of 3 people
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Dryer squeaked like crazy for at least half a year!
I read the other repair instructions on this site and looked at the parts diagrams. It wasn't entirely clear how everything came apart but once I started by unscrewing the top of the dryer and removing it (screws were just inside the dryer door) it was easy. Unscrewed the front panel next , swung it out, and it was quick work to install the new bearing with the slides. It wasn't too clear in the parts diagrams but I did need two each of the dryer drum slides and front dryer drum slides, four total, two on each side of the drum bearing. The dryer had been running on the old drum bearing itself, the old slides had worn completely down and the bearing itself was starting to disintegrate too. If I'd caught it sooner I could have reused the bearing and just replaced the slides. Saved a lot of $ and the dryer is nice and quiet again!
Parts Used:
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Troy from Lafayette, CO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 3 people
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Washer would stop and not start at times?
Took off the front panel of the washer which exposed electrical wires going to top lid sensor. Took out old sensor installed new. Cut wires from old sensor and spliced wires from new sensor to machines wires that went to old sensor. Replaced front of washer. Washer works fine now.
Parts Used:
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Daniel from Boerne, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
3 of 3 people
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Dryer was catching clothes and would not release without very hard pulling, consequently twisted and grease marked fabric, ruining items.
I followed the very easy YouTube video and got the three tools I needed before beginning. I started with removing the parts of the dryer and that was extremely simple by following the steps in the video. Took the door off last, located the parts that need replaced that didn't require any tools at all. Then put all the parts of the dryer back on in the order I removed them. The entire process was about 25 minutes but I would say I spent more time really cleaning the dryer and lint build up than actually doing the repair. Video was super thorough and easy to follow, I've never attempted any kind of repair of an appliance and I'm extremely happy that I had the video and the parts that were recommended to fix my problem, were spot on. Saved me hundreds of dollars and time. Thank you so much!
Parts Used:
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De Ann from FORKS, WA
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 3 people
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Interior Light did not go on due to faulty switch
I ordered two switches, replaced both with a knife in 10 minutes. Interior light works, thanks.
Parts Used:
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Robert from Coto de Caza, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 6 people
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