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36358042890 Kenmore Refrigerator - Instructions

All Instructions for the 36358042890
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Fridge door did no close and was out of alignment
Followed previous poster's steps. Replacement of door closing cams took 35 minutes. Make sure you buy 2 cams for each door.
Parts Used:
Door Closing Cam
  • William from Washington, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Right side door (refigerator) would not stay closed
completely removed door, then replaced worn-out cam on bottom of door-simple enough; then removed hinge from bottom of refrigerator; removing old cam required drilling out the rivet that fastened cam to hinge; secured new cam to hinge with small machine screw and nut. This procedure is relatively easy but does require minor mechanical ability and having a small drill and bit set. However, replacing the two cams totally fixed the problem.
Parts Used:
Door Closing Cam
  • Allen from Cheyenne, WY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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Door would not stay closed
I took the top over off the pivet bracket and used a nut driver to remove the screws on the pivet. Lifted the door off and put on some saw horsess. I revoved the pieces of the old cam on the door by taking out the screw and put the new cam back.
I then drilled out the rivet on the bracket on the door and removed the broken cam. replaced it with the new one and used a screw and nut to replace the rivet. Put the door back and works great now.
Parts Used:
Door Closing Cam
  • Thomas from Boulder, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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Plastic door closer failed
I Supported the door with wood blocks. Then used a socket wrench to remove both parts of the lower hinge. I had purchased 2 of these plastic closers as recommended. One of them must be cut off with a Dremel Tool or small grinder. A small bolt and nut replaces the rivet that was cut off. Reinstall it just as it was removed. Job complete.
Parts were delivered on time, web site instructions were excellent. I highly recommend PartSelect.com
Parts Used:
Door Closing Cam
  • Larry from Zelienople, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Refrigerator door wasn't self-closing; door hung a little lower than the freezer door
The old plastic door closer cam on bottom of the the door had broken. What was left of it was held on by a hex head screw. There was also a fiber spacer under the cam that was broken. I made a new one out of a piece of aluminum, but cardboard probably would have worked.

Forgot to mention you have to take the door off first--loosen the two screws on the top hinge and lift the door out of the bottom hinge.

I found the self-closing sometimes won't work well until there is some weight in the door.
Parts Used:
Door Closing Cam
  • Ed from Omaha, NE
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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refridgerator door not closing right
i'm glad I read this forum before ordering the part because you need two of the door cams. They're sandwiched together on the lower hinge.

I removed the top door hinge, lifted the door off from the lower hinge and layed it on the counter.

I then removed the lower hinge using a nut driver.
I had to grind the rivot head off that holds the door cam onto the hinge and use a nut & bolt to replace
the rivot.
Parts Used:
Door Closing Cam
  • John from Almont, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Refrigerator door would not close.
1. I removed the top door hinge.
2. I removed the door and laid it flat.
3. I replaced the cam attached to the bottom of the door. This was very easy.
4. I removed the bottom door hinge and had to remove the brad that held the second cam. This went well as I was able to saw it with a hacksaw.
5. Replaced the second cam with a bolt and nut.
6. Replaced the door and top hinge.
7. Remember to order two cams when you do this repair.
Parts Used:
Door Closing Cam
  • Lucky from Dacula, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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door did not close automatically
Removed screws holding top door hinge. Lifted the door off bottom hinge. Unscrewed cam from bottom of door. Drilled out rivet holding the second cam in the bottom hinge. Replaced both cams using a flat headed bolt to hold the bottom cam. Dropped door into bottom hinge and replaced top hinge screws. Job done.

Make sure you buy two cams and have a bolt to replace the bottom rivet.

Not a difficult job as long as you have a drill !!!
Parts Used:
Door Closing Cam
  • Gerald from Charlotte, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Refrigerator door would not close by itself - would stay open when you thought it was closed
1st: Order (2) closing cams! One for the hinge pin / bracket and one for the bottom of the door.
The closing cam on the door was where the Dremel type tool is required, since you have to grind the head off of a factory rivet.
I installed the cam with an aluminum pop rivet.
Next, remove the bracket on the bottom of the door with sockets and install the second closing cam.
Re-attach the top door hinge pin and align visually; tighen all bolts. Job finished, but more important , my wife is not nagging me about the repair that I put off for over a year!!!!
Parts Used:
Door Closing Cam
  • Mark from Chesterfield, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Door would not stay open
Removed the top cover using a Phillips screw driver to access the top 2 screws holding the bracket. Once the bracket was removed, lifted the door off the bottom hinge. Replaced the door closing cam, replaced shims and screws. Placed the door back on the bottom hinge, inserted the top bracket and secured.
This was the ultimate resolution to the problem. The problem I encountered was getting all of the correct parts. It took me 3 tries to finally identify and receive the parts needed to make the repairs. Using Part Select made it easy because they had the parts I needed. My 3 tries were partly my error and does not reflect on Part Select. I would recommend others use Part Select when choosing their replacement parts.
Parts Used:
Door Closing Cam
  • Ron from San Antonio, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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Metal frame of glass shelf needed replaced.
First called GE parts and they sent me the wrong one. PartsSelect sent me the correct part the FIRST time and was very helpful.
Parts Used:
Cantilever Shelf
  • David from Russellville, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Door would not shut by itself.
I followed the directions on the computer and everything went just as the video said it would. This was one of the easiest repairs I have ever done. Usually, it does not go as planned.
Parts Used:
Door Closing Cam
  • Frank from Upper Malboro, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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Door would not close properly
Removed the door and loosened the bottom bracket and scraped the old cam off. Mounted new cam and tightned the bracket. Replaced door and it was a total sucess.
Parts Used:
Door Closing Cam
  • Neal from Cleburne, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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Problem closing door, would not shut easily.
My wife and I gave an old, but really good refergerator to our son (a Major in the Army). Upon taking it into his house he had to remove the doors of the refergerator. While he put the doors he lost the "cam" for the door, making if difficult to close (actually had to lift the door up and then close it). I ordered the replacement part, and unless I am mistaken, it arrived the same day. I still cannot figure out how this happened, but it was great!!
Parts Used:
Door Closing Cam
  • Michael from Burmingham, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Door would hang up half way closed
Replaced both upper and lower cam's. Removed door from refrigerator, removed bolts on door cam on bottom of main door and replaced cam, then removed bolts from door hinge assembly, drilled out rivet holding on cam, replaced with new cam and re-riveted.
Parts Used:
Door Closing Cam
  • DAVID from NEWPORT, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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All Instructions for the 36358042890
121 - 135 of 220