36348 Kenmore - Instructions

Our refrigerator is a double door unit with ice and water in the left door. The right door was the one with the problem. It was 5:15 AM when the problem occured. I could see that the door was out of alighnment and had dropped down - preventing it from closing. I lifted the door and closed it. I wrote down the model number and found a detailed drawing of the appliance on the web site "partselect.com". When the hing earrived I compared it to the broken one. I removed all the food stored on the door, put several pieces of wood under the door to shim it to the same height as the adjacent door. I then removed two bolts from the refrigerator with a 1/4" socket set. I put the shim from the old hing aside for later. I removed two bolts from the door with the same socket -Note a metal tab had to be bent silghtly so the wrench could go on the head of the bolt- I removed the plastic cam and made note of its orientation and that of the shim above it on the door. I put the shim and new cam in place on the door and installed the 2 bolts. I inserted the pin of the new hing into the hole in the cam (I had just mounted) on the door. I put the shim (the one put aside earlyer) behind the hing and replaced the two bolts. I held the shim and hing up against the door as I tightened the two bolts. When I was satisfied that the bolts were tight I removed the wooden blocks that were holding the door up so the door was supported by the new bottom hing assembly. The door now opperates perfectly and the refrigerator was not taken out of service for the repair. Total time including cleanup was a little over 15 minutes.

at first thought the seal would just slide out and the same for the replacement. when I realized that this was not the case and began to wonder what....? I saw the screws at top and bottom, took them off and voila the inner shell moved forward enough to take out the old, slide in the new, push in, replace the screws and back to a happy wife with an oven that can bake correctly again

unplugged refrigerator. removed light bulb from old socket. unsnapped old light socket and pulled it out just enough to diconnect the electrical plug that plugs into the socket . discarded the old socket and plugged in new socket. snapped in new socket into refrigerator. i watched how to do this simple procedure on you tube and decided to do it myself. easy easy easy

FIRST MAKE SURE THE OVEN IS OFF!!!! I chose to shut it off at the breaker panel. Remove the two screws that attaches the broiler element to the oven. Gently pull it out. Unplug the two cable wires that are attached. Replace it and install the same way.

Removed back panel. Opened cover to relay attached to the compressor and pulled off replacing with new relay. No problem.

Better than paying $250 for someone else to do it.

I removed the back panel held in place by 5 screws. I located the thermostat and disconnected it from the wire connection to another part. Due to the connection requirement, I had to cut the wires from the original part and splice the connector with wires to the new part. After securing the spliced wires and covering in electrical tape, I replaced the panel and all screws.

the first thing i did was replace the water valve at the bottom of the refrigerator but that didn't work so then i spent more time researching the problem on your site and your diagnostic said to replace the ice maker so i ordered it, took the old one out, plugged the new one in and we had ice the next day.

As advised by the forum just replaced the defrost heater assembly now the refrigerator works perfect. did not have to replace the thermostat.
My nephew had exactly same problem on ge refrigerator - replaced the defrost heater assembly and the problem is solved. Just remove the back panel in the freezer compartment, disconnect the cable, remove the nuts and replace the assemble. It is very simple. Bought both assembly from parts select.com - got next day delivery. they are great. would do business in future.

Had to use a hair dryer to manually defrost the refrigerator before I could replace the heater assembly . I had to remove the aluminum mounting brackets and reverse them before mounting the assembly so that the wiring would run the same as the old assembly . Overall time spent from start to finish, including manual defrost was about 2 hours.
Thanks for the timer troubleshooting tips, they helped to narrow down the problem.

There were not two screws as the instructions said. There was only one screw and I had to firmly pull it out after taking out the one screw. Then, to put the new one in, I had to line up two slots on two knob-like things and push it in firmly. Then screw the one screw in.

Other than the two-screw problem, it was easy.

The replacement ice maker that GE supplies for my old refrigerator is a little different than the original. The electrical plug changed from a round plug to a square one. They include an adapter for it, but DON'T USE IT. There's not enough room for the bulky cord and connector. I got a much cleaner installation by taking apart the old and the new ice maker, and then splicing in the old connector into the new ice maker. You need to carefully unscrew a circuit board inside to wire it in, and it'll be more secure if you solider 3 wires instead of using crimp connectors. The instructions also tell you to use your old 'ice breaker', but it won't fit on the new ice maker. I just left the new ice maker's ice breaker on, and it seems to work perfect.

Remove freezer contents, shelves, and interior back-panel. Melt all ice on freezer coolang coil with hair dryer. Be careful not to touch to coling fins on the coils with the hair dryeer since they damage easily. Unplug the old heater coil wire harness at the top of the coils. Gently remove the thermocouple clipped to the top coil. Gently remove the wires leading down to the heater coil at the bottom-back of the freezer. Remove the old heater by removing the two mounting screws. Install new heater by reversing the steps above.
Good luck.
Ps. When the heater coil fails the result is, both the freezer and refridgerator sides get warm and food spoils. A good indicator to watch for is frost building up in the freezer on the interior back-panel. I taped cheap thermometers in both side to help mointor the temperature in case it happens again.

Unplugged refrigerator, removed three screws to take out part, disconnected the wires and removed bad unit. Removed fan blade from old unit and attached to the new unit. Attached wires, placed the new motor back in. Plugged it back in, within 20 minutes panel between freezer and refrigerator was cool to touch.

Frig and freezer were defrosting and refreezing other than normal. Home warranty contractor told me ice maker was faulty. Purchased new ice maker. Unplugged frig, loosened 2 screws with nut driver. unplugged old ice maker, lifted old ice maker out. Took old fill cup off old unit and put on new unit since new fill cup was a different size. Swapped ice maker insert from old to new unit. Plugged in new ice maker, slid over the 2 screws, tightened, and plugged in frig power. New ice maker works fine but still have defrosting and refreezing problem. Figure old ice maker probably works just fine. New contractor still trying to solve problem. Have had problems with this GE Monagram keeping proper temps since it was new in 2005, don't recommend it.

Order 2 cams as recommended in other posts.
I didn't realize until the project was finished that the 2 cams fit together to tilt the door toward the refrigerator and force the door to catch.
1. Removed all items from door storage.
2. Removed top hinge cover held by single screw and top hinge plate held by two bolts.
3. Lifted up door to clear bottom hinge pin and removed door.
4. Turned door upside down and removed bottom hinge assembly held on by two bolts.
5. Replaced upper cam located on bottom of door and screwed the hinge assembly back on to bottom of door.
6. Drilled out the rivet that holds the lower cam to the bottom hinge pin.
7. Removed old lower cam and and replaced with new cam and secured to lower hinge assembly with pan head screw and nut (instead of rivet).
NOTE: The metal shim that goes between the cam riser & door was also broken, we used a small washer instead of the replacement shim.
8. Replaced door back onto lower hinge pin and secured upper hinge pin with original bolts.
9. Placed cover on upper hinge assembly and secured with original screw.
This is a project my husband and I completed together :)
Perhaps we will store lighter items on the door to lessen the chances of the cams deteriorating again.