2048778481 Kenmore Upright Vacuum - Instructions
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pump went bad, Direct Drive washer
the hard part was getting the pump off of the rusted centerpeice. i actually had to grab the pump with both hands, put my feet on the rotator and PULL. finally it basically snapped off and rusted peices went flying. after cleaning it the new pump went on rather easily, with the help of a rubber mallet.
Parts Used:
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Nathan from Oceanside, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
1 person
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Leaking at pump
First of all, it would have been helpful to have two people take the housing off the frame. One to lift and the other to disconnect the hoses that need to come off the pump and the filler.
Second, THANK YOU to another person that posted about prying the pump from the motor and sanding it to accept the new pump. When I couldn't get the pump off the motor due to rust, I thought both the pump and motor were done. But I worked the pump off the motor shaft (I had to break the old pump, but it was toast anyway) and used a wire brush and sandpaper to clean the shaft. When I got the new pump, it slid on like a champ!
I also used the parts list that came with the washer to make sure I got all the parts back together in the right place. Like I said, I took too much apart and didn't pay attention to what I was doing for later reassembly. Even though the parts list that came with the washer is small and not to scale, it helped me put the thing back together.
I got my part when PartSelect promised and I got help here from the website. I will use this company whenever I need an appliance part.
Second, THANK YOU to another person that posted about prying the pump from the motor and sanding it to accept the new pump. When I couldn't get the pump off the motor due to rust, I thought both the pump and motor were done. But I worked the pump off the motor shaft (I had to break the old pump, but it was toast anyway) and used a wire brush and sandpaper to clean the shaft. When I got the new pump, it slid on like a champ!
I also used the parts list that came with the washer to make sure I got all the parts back together in the right place. Like I said, I took too much apart and didn't pay attention to what I was doing for later reassembly. Even though the parts list that came with the washer is small and not to scale, it helped me put the thing back together.
I got my part when PartSelect promised and I got help here from the website. I will use this company whenever I need an appliance part.
Parts Used:
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Brian from Hereford, AZ
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Socket set, Wrench (Adjustable)
1 person
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Water leaking from bottom front of washer
Disconnected power, water, and drain then moved washer away from wall. Put down some 2x4's to protect hoses and flipped washer on its back. Removed hoses with pliers, removed clips holding pump to shaft, and installed new pump. Reversed process and tested with just water be fire washing clothes.
Parts Used:
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Christopher from Sacramento, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
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I had a slow leak in the front of the washer.
It was the first time I ever ordered parts online or even attempted to repair a washer. You all have made finding and ordering the right part very easy. I got the part in 2 days even though I used the cheapest shipping option (5 to 7 days). I turned off the water, removed the water lines so I could lay the washer on its side. No tools were needed to remove the water pump, just two clips held it on. I put the new pump on, hooked up the water and washed a load that night.
Parts Used:
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Ronald from Elberta, AL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench (Adjustable)
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Replaced leaking water pump
Unplugged the washer. Pulled it away from the wall far enough so it would be stable tilted back against the wall. That way I didn't have to disconnect any hoses or lay the machine down.
I used a ViceGrips to squeeze the hose clamps and then pulled the hoses off. Getting the pliers in the right position in the tight space was the hardest part of this whole job, and that still wasn't particularly hard. I have medium sized hands (for a man).
I flipped open the retainer clips with my fingers. Pulled the pump off and slid the new one on. It helped to make sure first that the flat side of the motor shaft was roughly facing the same way as the slot in the pump.
I reattached the hoses and popped the retaining clips back on. Held my breath and ran the washer. No more leak!
Incidentally, before I discovered PartSelect I called Whirlpool service. I asked if they could have the tech show up with the part. They said "No." I'd have to pay the fee for a diagnostic visit and then the tech could order parts and return to install them. They said there would be no service charge for the return visit.
Several years ago I believed this story when I called for a dryer repair. However, when a second technician returned with the part I had told the dispatcher the first time around was needed, he came up with some excuse why there had to be a supplemental service charge. I challenged it on my credit card and eventually got it removed, but it was a hassle.
Thank you PartSelect! And thanks to others who posted their experiences and gave me confidence to fix it myself.
I used a ViceGrips to squeeze the hose clamps and then pulled the hoses off. Getting the pliers in the right position in the tight space was the hardest part of this whole job, and that still wasn't particularly hard. I have medium sized hands (for a man).
I flipped open the retainer clips with my fingers. Pulled the pump off and slid the new one on. It helped to make sure first that the flat side of the motor shaft was roughly facing the same way as the slot in the pump.
I reattached the hoses and popped the retaining clips back on. Held my breath and ran the washer. No more leak!
Incidentally, before I discovered PartSelect I called Whirlpool service. I asked if they could have the tech show up with the part. They said "No." I'd have to pay the fee for a diagnostic visit and then the tech could order parts and return to install them. They said there would be no service charge for the return visit.
Several years ago I believed this story when I called for a dryer repair. However, when a second technician returned with the part I had told the dispatcher the first time around was needed, he came up with some excuse why there had to be a supplemental service charge. I challenged it on my credit card and eventually got it removed, but it was a hassle.
Thank you PartSelect! And thanks to others who posted their experiences and gave me confidence to fix it myself.
Parts Used:
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Randall from Seattle, WA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
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Water Pump was Leaking
I disconnected the washer from the water supply lines.turned the washer on it's back. took two hoses off the water pump.Unsnapped two spring clip's.Took the old pump off and installed the new pump.That is all there was to it.
Parts Used:
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Paul from Louisa, KY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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The water pump was leaking
The new pump arrived at my door just a few days after it was shipped.
Once I got the water hoses off and the clips holding the pump I had to use a large screwdriver to get the pump off the motor shaft. I then tried putting the new pump on but it wouldn't fit. I noticed that the motor shaft was flaired out (possibly due to rust) so I used a Dremel Tool with a grinding disk to carefully grind down the shaft to what it looked like it was supposed to be. Once that was done the pump easily slipped into place. I attached the pump clamps and hoses and pushed the washer back into place. I ran a quick test and then later a load of laundry. No more leaks!
Once I got the water hoses off and the clips holding the pump I had to use a large screwdriver to get the pump off the motor shaft. I then tried putting the new pump on but it wouldn't fit. I noticed that the motor shaft was flaired out (possibly due to rust) so I used a Dremel Tool with a grinding disk to carefully grind down the shaft to what it looked like it was supposed to be. Once that was done the pump easily slipped into place. I attached the pump clamps and hoses and pushed the washer back into place. I ran a quick test and then later a load of laundry. No more leaks!
Parts Used:
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David from Merrimack, NH
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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water leaked out from under the machine.
I read the trouble shooting guide on your web sight to figure out what the problem was and after checking the hoses the pump seemed the next most likely problem. So I ordered the part.My main problem was the lack of room to work,if I could have tipped it on it's back or raised it I would not of had a problem.But I tipped it up and blocked it from falling and removed the part while waiting for the new one to arrive.Once it arrived it only took a few minutes to install.When I tried the washer it still leaked water,so I tipped it back up to check it out.The only thing that was wrong was that the spring hose clamps had not seated yet so I moved them around and wiggled the hoses to try and get them tighter.The next time ,it worked fine.The other reviews and trouble shooting guide were a great help!
Parts Used:
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Clifford from Friendship, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers
1 person
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Leaking pump
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William from Crossville, TN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
1 of 2 people
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The drain pump was leaking water.
The repair was easy. Disconnected the water and drain lines. Tipped the washer on its back and used pliers to remove the clamps holding the drain lines. The pump was replaced and reattached to the drain lines.
Parts Used:
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Matthew from Romeoville, IL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers
1 of 2 people
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Water pump suffered stress crack in front of pump causing the washing machine to leak
I pulled washing machine away from the wall . Unplugged unit. Turned off water and disconnected hot and cold water line. Laid washing machine on its side. Disconnected inlet and outlet lines from pump using a pair of pliers to squeeze hose clamps to enable removal of hoses. FLASHLIGHT is needed to view area. Pop off spring clips with a small screw driver. It's a little difficult getting hand back to remove back spring clip. Water pump has fitted stand offs that let the pump be installed and removed very easily and also enables proper installation orientation. Make sure you have a pair of gloves on to avoid sheet metal cuts during removal and installation.
Parts Used:
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Timothy from Frankfort, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
1 of 2 people
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not draining
unclipped old pump, removed hoses then reverse to replace pump
Parts Used:
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anthony from las cruces, NM
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
1 of 2 people
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Washing machine slowly leaked as it filled/emptied
As a 50+ currently umemployed woman would always pass repairs off to her husband, this was a great repair to grow my confidence. I did refer to the web site that offered insights which helped greatly. Once I got the cover off and the hoses detached I was stuck with getting the actual pump off the motor. I read on line that if it's older you'll have to use some muscle (guess I should be working out more!) to pull it off. It was incredibly stuck and my word of advice to others is make such that the motor rod, that the pump "slips" onto is CLEAN and smooth. I thought I had it clean enough only to get the new pump stuck while only half way on!!!! Spend the time to get all the rust off and the new piece will slip on with a some pushing and prodding!
Parts Used:
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rosemary from Hudson, MA
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
1 of 2 people
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Water pump was leaking. Sure sign of a defective pump.
Tipped washer for access to pump. Disconnect hoses. Snap spring clips off of pump. Remove pump from motor shaft. Scotch-Brite shaft, push new pump onto shaft. Reconnect hoses. And your done
Parts Used:
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Dave from San Luis Obispo, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 of 2 people
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Washer leaking in front
Got the part in two days! After watching the installation video, i figured i could take the pump off without removing the complete washer panel. Tipped washer on to back and there was the old pump staring at me. Disconnected the two hose clamps with pliers (easy). Hardest part was removing old pump due to crud and rust. Removed pump clamps and forced it off with end of screwdriver alternating both sides. This is why the video shows panel removal. Would have been much easier i think! I used fine sandpaper to get the shaft cleaned up and put a few drops of liquid hand soap into opening of new pump. Lined up the pumped with shaft and it slid right on. Reattached hoses and pump clamps and done!! NO more leak!! Really easy repair - about 15 minutes total.
Parts Used:
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Randy from Niles, OH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
1 of 2 people
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