11047532601 Kenmore Washer - Instructions
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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
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Howard from Boynton Beach, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
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The bottom conter balance broke in half.
Had my appliance man do it. It was the first one he had ever done in 20 years of working on Whirlpool. It was quick. The parts I received from you were cheaper than his supplier. Needless to say that made me very happy!
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Judith M from Apple Valley, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Cut on bottom of bellows
Just follow the repair video and you are good to go. Very easy my 16yr old did it.
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Michael from Ellensburg, WA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
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Drain pump was not working properly
First, I watched the video again just to make sure I had a firm grasp of the task ahead. I gathered up the tools and proceeded to begin. First obstacle: getting the washer tilted back enough to put the blocks under the front feet. The washer was sitting inside a square water pan with a drain connected directly under the middle of the washer. Therefore, the water pan did not move and I could only get the washer moved out far enough to 'barely' put the blocks underneath. Second obstacle: a clump of hair had gathered at the bottom portion of the door unnoticed and caused a slow leak from the bellows. This leak dripped down and rusted out two of the three screws. I had to use a socket set to get the screws out. Third obstacle: getting the pump removed from the bottom of the washer. With the drip, the pump had stuck to the bottom of the washer. Trying hard not to get cut on the sheet metal bottom, I pushed and pushed and pulled until finally the pump let loose. From that point on..smooth sailing just like the video. Washer fixed!
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Daniel from Ruther Glen, VA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
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Leaky bellow/door seal.
I removed the three bottom screws and removed the plate. Removed the control panel, removed the star screw on the left side and pulled off the front panel of the machine. Loosen the bellow clamp with a phillips head and pull off the front spring clamp on the bellow. Pull off the old bellow and re installed the new one. Installed and tightened the bellow clamp and spring loaded clamp on the front of the bellow and re installed the panel, and control panel. Checked for leaks.
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Richard from Mount. Pocono, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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machine flashed code for water not draining fast enough
I watched the video and it really was as easy as it looks. Great shipping time, I ordered the pump Monday and it arrived on Thursday, standard ground shipping!
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Jim from Federal Way, WA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Wouldn't drain
I was already very familiar with the motor & drain pump, as I had disassembled my original one in attempt to find the problem & fix it. Finally, I broke down & purchased a new one. It was VERY easy to install! The most difficulty was finding the right sized board to put underneath & raise the machine up (with the dryer attached to the top of it) to place the board underneath so that I could tighten the bolts from underneath to attach the pump. After that was over, the rest was cake! Just attach the hoses & the electrical, which just clips in place & my washer is like new again! Yay! Oh, and yes, I'm a woman DIY'er.
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Dagmar from Edwardsville, KS
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
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The drain pump cracked over the winter
After unplugging the washer, the unit was pulled forward and tipped backwards, I placed a 2x4 under the washer to serve as a brace. I removed the existing bolts holding the old pump in place, removed the spring hose clams, unplugged the pump and removed the damaged part. inserted the new drain pump, re-inserted the bolts and tightened them, replaced the spring clamps with "regular" hose clamps supplied with the replacement part, plugged in the power supply, removed the brace, pushed back the unit and plugged it into the outlet. From start to finish - about 20 minutes. Was running wash about a half hour after I started.
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John from Drexel Hill, PA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Socket set
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No drain fault code F-21
Very --simple remove front acess panel -- open sump clean out remove water out of existing pump an hoses with small wet dry vac -- remove small wire harnes --cut band clamp on discharge with side cutter --remove inlet -suction side of pump hose clamp with channel locks --un bolt two screws on bottom side of washer with 5/16 nut runner --discard old pump reinstall new one in reverse order --only takes about 20 mins total !!! ---
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Todd from Cherry Valley, IL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
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Water on the floor under washer
I pulled the front load washer away from the wall and unplugged. I tilted it back against the wall. I removed three screws from the lower front cover plate of washer. Once removed, I had access to the tub to pump hose which I found a small hole in. I went online to Partselect and found my part. The hose was connected in three different places by compression clamps. I then pulled the compression clamps off the connections. Cleaned up all connection points with a damp rag. Upon installation of the new tub to pump hose, I discarded the compression clamps and installed the new part using radiator clamps purchased at a auto parts store. Plugged washer back in and started a load too make sure all connections were good and tight with no leaks. After checking for leaks, I re-installed the front cover plate. Tilted washer back down being careful not too set it down hard or on my feet. Job Done....
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Jeffrey from Saugus, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
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Water leak at front of washer. The bellow gasket had a small tear from door.
I found a YouTube video that showed how to totally dismantle the machine. I removed the top ( easy 3 screws). Removed the bottom access panel (easy). Removed the control panel (1 Torx screw and rather tricky to unsnap). Removed the door and hinge (2 Torx screws). Removed the below retaining band (easy). Disconnected the bellow at the front panel then removed the door lock mechanism (easy). Removed the front panel (easy). Removed the bellow clamp on basket side (screwdriver hose clamp type, a little tricky but not too bad). Installed the new bellow paying close attention to the drain holes being centered on the bottom. Assembled all parts in reverse order. The really tricky part was the bellow clamp on the front panel. Patients prevailed.
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Kyle from Prairieville, LA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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leaking water from door
After getting dress that wife denies closing in door out the repair wasant to hard. There are 3 or 4 phillips screws in back that holds top on that have to be taken out and the kick plate cover on bottom just snaps off but the rest is covered very well by other discriptions.(by the way the dress had to be thrown away so not only did i get to by bellow but a new dress also and the bellow was cheaper)
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Darrell from Ponca City, OK
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Socket set
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Pump noise Rattle and not draining water out/ error code
Unplug Unit, remove lower cover screws with screwdriver that has 1/4 drive at end, put 2 gallon bucket at strainer remove water. Remove inlet hose clamp and outlet hose clamp, disconnect pump motor wiring plug, aggressive push to RIGHT popped right out. put a dab of Vaseline on new units rubber base slide back in reverse order. Plugged in check for leaks put back together, Repair took less than 15 minutes, working great! WHAT I FOUND IN STRAINER: LEGO'S-CHANGE-PAPER CLIPS, enough things to destroy the impeller !
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Joe from Burlingame, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Wrench (Adjustable)
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replace drain pump
The only issue I had was getting the hose from the tub re-installed, but that was my fault, the pump went right in. It couldn't have been easier. I was very pleased, received the replacement pump in just a couple of days, packaged very well for shipping, and had it installed in a matter of minutes. It took longer to take off front panel to access pump than it did to install it. Very pleased with "Part Select".....will use again!
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Mike from Tower Hill, IL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
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Would not pump out water, F21 codes checked and cleared all hoses and trap before pump still no luck.
Well first of all when you buy this washer, the salesperson should tell you about checking the drain catch (ahead of the pump) and emptying out whatever get's caught in there. Never had a clue until it wouldn't work, then did a search on the internet, and darn if I didn't find specific instructions on how to open and clean out. Mine was packed full of hair pins, small change, lint, buttons, etc, all kinds of stuff. Guessing that is why the pump went out in the first place, it was so packed full that the pump could not draw any water through. But even after I cleaned it out, the pump was already shot. So called a service man, he said the pump would cost me around $200, then his labor to put it in, plus a $68 service call to just come and look at it, and $68 when he comes back to replace it. So I searched the internet for how to replace, came up with a very detailed You Tube video on how to replace Whirlpool Duet Pump. So ordered my pump from PartsSelect, just over $100, and replaced it myself. Super easy, only about 5 minutes. Thanks! —A very determined housewife!
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Paul from Durango, IA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Screw drivers
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