11042924203 Kenmore Washer - Instructions
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Replacing the heat sensor following an F-24 Error Notice.
I followed your repair video explicitly, simple fix. However, one should
be careful when disconnecting the two prong electrical connector from
the heat sensor. the two black wires can pull free easily. In that case, the
rear of the female plastic wired connector must be extracted to allow the two black wires to be "pushed" into the narrow slot which displaces the
wire insulation and allows for a good electrical connection. If a punch tool is not available a pair of needle nose pliers works. Also, observe
the orientation slots on both the male andfemale connectors - they
connect one way only! I set the washer on it's face while effecting this
repair to better see what I was doing (eyesight not as good as it used to be). Thanks for the timely support!
be careful when disconnecting the two prong electrical connector from
the heat sensor. the two black wires can pull free easily. In that case, the
rear of the female plastic wired connector must be extracted to allow the two black wires to be "pushed" into the narrow slot which displaces the
wire insulation and allows for a good electrical connection. If a punch tool is not available a pair of needle nose pliers works. Also, observe
the orientation slots on both the male andfemale connectors - they
connect one way only! I set the washer on it's face while effecting this
repair to better see what I was doing (eyesight not as good as it used to be). Thanks for the timely support!
Parts Used:
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william from VIRGINIA BCH, VA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
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Tub would get out of balance on the spin cycle
UNPLUG WASHER ,SLIDE WASHER OUT FROM THE WALL. TAKE THE BACK OFF ,THEN TAKE PANET OFF IN THE FRONT. TWIST OLD SHOCKS ON THE TOP FIRST THEN TWIST BOTTOMS AND THE SHOCK WILL CUM OUT. PUT NEW SHOCK IN BOTTOM FIRST TWIST TILL YOU HEAR OR FEEL THE SHOCK SEAT ITSELF THEN INSTALL ON THE BOTOOM OF THE TUB.
Parts Used:
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Kirk from P C BEACH, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
2 of 2 people
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Replace tub to pimp hose.
Factory hose clamps were awkward to maneuver. I used automotive radiator hose clamps instead. They worked great.
Parts Used:
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Bob from LORAIN, OH
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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Washer had a 'thunk' sound during washing. I removed the back and saw the broken shock.
1. After ordering I watched the video on the page for the part, the guy showed exactly what to do.
2. The day the part was to arrive I leaned the washer back and opened the lower front, based on the video on the page for the part, and removed the old shock absorber.
3. Part arrived, and I put in the new shock.
4. I ran a light load in the washer and it worked.
5. I put the washer back together and put in place.
6. I have since run a full load and it has worked well.
Note: In case I messed up the shock I was putting in, I bought 2 but did not need the 2nd one. I have kept it, just in case my 20 year old Whirlpool might need another one in the future.
2. The day the part was to arrive I leaned the washer back and opened the lower front, based on the video on the page for the part, and removed the old shock absorber.
3. Part arrived, and I put in the new shock.
4. I ran a light load in the washer and it worked.
5. I put the washer back together and put in place.
6. I have since run a full load and it has worked well.
Note: In case I messed up the shock I was putting in, I bought 2 but did not need the 2nd one. I have kept it, just in case my 20 year old Whirlpool might need another one in the future.
Parts Used:
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Jeffrey from Bothell, WA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
2 of 2 people
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Washer wouldn't drain
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Jeff from Barrington, RI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Bellow pierced
1. Remove bottom panel (3 screws below). 2. Remove top panel (3 screws back). 3. Remove detergent dispenser (remove T screw in front.) 4. Carefully remove control panel is plastic so be careful not to break it. 5. Pull broken bellow from front and spring loaded clamp will come lose. 6. Push away bellow. 7. Remove cables from door lock. 8. Remove front panel screws (4 - 2 on top and 2 in bottom). 9. Unscrew bellow's clamp with flat screw driver or not driver. 10. Remove worn bellow. 11. Bellow has notch on top (Use as reference to replace. 11. Clean all surfaces. 12. Install new bellow to drum. 13. Screw clamp over of bellow not too tight. Don't want to break the seat. 14. Replace all in the reverse order and for the front of the bellow refer to my previous article (story) on front latch replacement.
Parts Used:
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Alexander from Miami, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Socket set
4 of 8 people
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Torn bellows was leaking and eating clothes
Followed directions as shown in your repair video, having done this for the first time it took a bit longer than a repairman would have but was able to git-r-done. The most difficult part was fitting the adjustable wire back around the front of the washer, in the video it is made to look really easy however in real life it is a little more difficult and could not be attached so easily and took quite a bit of time to make sure it was attached correctly. thank you for your help.
Parts Used:
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James from NEWBERG, OR
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
2 of 2 people
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wont pump the water out
Had the old pump out - 1 screw and two hose clamp to unhook and an electrical wire to pull out - couldnt been any easier - when new one came took 5 mins to install - did a load to make sure pump worked before put it all back together
Parts Used:
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Paul from Corning, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
3 of 5 people
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Water constantly leaking into the washer
Simple repair. #20 Torx, pair of pliers and 10 minutes to complete the job. Part was exact fit. Turned off the water supply, removed the three screws at the back, slid the top to the back and lifted it off to reveal the valve. Removed the screw holding the valve in place, slid the valve to the right and pulled the valve out to the inside. Used pliers to move the hose retainer off the valve, removed the hose, unplugged the wires, and reversed the procedure to install the new valve.
Parts Used:
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Timothy from LAS VEGAS, NV
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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Bellow leaking water
Removed the outer spring with pliers. Pushed the bellow into the drum. Loosened the clamp on the bellow with a stub nose screwdriver. Removed the bellow. lined bellow up with soap fiting. Reversed procedure to reinstall.
Parts Used:
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Eric from Vacaville, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
3 of 5 people
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tub filling with water when not in use
I had units stacked so I had to take the dryer off, pull 3 screws from back, slide cover back and the water valve is right there, easy to change. I have not had the problem since then.
Parts Used:
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Robert from Thornton, CO
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
3 of 6 people
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front door leaking
2 clamps and its off, problem is if you have average size hands you will struggle in getting the back clamp on and off.
Parts Used:
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jim from winchester, VA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
3 of 6 people
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Baffle broke.
The baffle just slipped on with no tools required. The best thing was that we received our parts the next day after ordering them, and we just paid for regular shipping!
Parts Used:
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Erin from Coldwater, MS
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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All 3 baffles had broken
Repair was described as a simple 5 minute job following the enclosed directions. There were no directions included. Customer service replied they could not provide any instructions. I located a technical manual online and determined the steps necessary to replace the baffles. While some may just click them in, a proper repair requires the control pannel and machine housing to be removed. Then the tub assembly must be removed and the plastic tub separated from the basket. Three screws (one for each baffle must be installed. (I recommend using blue loctite to keep the screws from backing out). The entire process must then be reversed. This is a slightly complicated (note the pencil is to mark the locations of clips for ease of reinstallation. I am an Engineer and this process took over 2 hours and required a significant amount of space to lay out the parts as the machine was totally disassembled. This assembly is best accomplished with 2 people and an entire afternoon without interruption. It can be done by anyone with some mechanical skills, but find the consumer services technical manual first and be prepared to keep track of a lot of small and large parts. This is not the simple 5 minute job described by others (unless you just want to snap the baffles on the basket and not lock them down). In that case go ahead and order a few more sets as the clips will break and the baffles will slide off and you will be replacing them about every 6 months.
Parts Used:
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Jennifer from Christiansburg, VA
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Tools:Screw drivers, Socket set, Wrench (Adjustable), Wrench set
4 of 9 people
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The door bellows had a cut in it
I purchased a new bellows from this site I followed their instructions. Just tricky getting the inner clamp on aligned and tightened.
Parts Used:
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Arthur from MORGANTOWN, PA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
2 of 3 people
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