11042924203 Kenmore Washer - Instructions
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tub would not turn
take the back cover off and put belt on. the belt is a tight fit and requires sone effort, but can be done.
Parts Used:
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claude van from big sandy, TN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 3 people
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door would not latch , and lights on front just flashed
1)I removed the bottom front panel,reached up the right side of the machine and pulled the manual release on the bottom of the latching mechanism.2)I then removed the top to the machine in order to gain access to the latch. 3)I removed three electrical connectors then the three mounting screws using a #15 Torx driver. I then reversed the reverse procedure to install the new latch. total time to do the job was less than half an hour. Machine works OK.
Parts Used:
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FRANCIS from leesburg, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
5 of 9 people
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Small water leak into washer when not being used
Unplugged and disconnected water lines. Removed three machine screws on the back edge of the washer top. Lifted the back and then pulled it to release it from the front. Removed 1 screw from the back next to the hot water connection. Slide the water valve assembly over to the left if you are standing in front of the washer and it pops out. Then slide the hose clamp for the small hose off and use flat head screw driver to pry hose loose. Then use flat head to gently work connectors off. Then reinstall everything in reverse order. Reconnect water lines turn on water and watch water leaks before cover is reinstalled.
Parts Used:
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Thomas from Dallas, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
4 of 6 people
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Bellow was torn and water was leaking onto the floor
(These instructions improve on the excellent instructions provided by customer Franck from Anandale, Va.)
The first step is to remove the retainer wire and spring that holds the outside of the bellow in place.
To do this, Open the washer door as far as you can to get it out of the way. Look underneath of the front of the bellow on the outside of the washer where it meets the door. Put your head almost on the floor and look up.
You will find a spring stretched about 3" connected to a small diameter wire (1mm.) that runs all the way around the outside portion of the bellow.
Use a small screwdriver or needle-nosed pliers to pull and pry the spring away from the rubber bellow. Be careful not to damage the spring or ring. Once you have grip on it, pull it carefully toward you then up and off of the bellow.
The front portion of the bellow is now free and can be peeled off. Start at any point and pull the rubber bellow in toward the opening of the washer, it comes off easily.
When you get to the detergent outlet on the upper left side, grab the plastic tube and carefully pull the bellow from around it. There is no adhesive or clamp holding this in place, just friction. Remove the rest of the front portion of the bellow.
Push as much of the bellow into the washer as possible to get it out of the way.
Once this is off comes the slightly tricky part. Look up at the top right portion of the bellow that is still attached. You may need to feel with your hand but you should be able to see it. This is where the flashlight or worklight will be helpful. You are looking for the screw/nut end of a giant hose clamp. This hose clamp goes around the entire bellow and secures it to the portion that holds the basket.
This is where the stubby screw driver comes in handy. There is not nearly enough room for a standard one and a nut driver or wratchet are too big. The nut will be pointing down and will need to be replaced the same way.
Loosen the hose clamp almost all of the way, perhaps 5 turns on the nut. It is not necessary to have the hose clamp come completely apart.
You can now remove the entire hose clamp from around the bellow by pulling it forward.
You will need to remove the hose clamp from the washer. To do this, squeeze it in from the sides about 6", don't kink it. Push it down toward the floor between the basket and the metal front panel. You will now be able to remove it from the top of the opening and be able to pull the bottom portion out.
Pull the old bellow completely out, very easy to do.
Time to install the new bellow. Figure out which side goes in and which faces out. The big hint is that the water inlet is on the upper left side.
You will notice at the top of the bellow on the portion that goes inside of the washer, you will find a small triangular shaped tab about 1/4" high. This is your centering mark. This will be at the very top. If you keep this at the top, everything will line up perfectly.
This next step takes a bit of dexterity because you need to slide both the bellows and the hose clamp into the machine with the triangular shaped tab on the bellow at the top as above. Unbend anything that might have bent on the clamp. Put a tiny bit of lube oil or Vaseline on the clamp screw thread to make it easier for your fingers to tighten it with the stubby screwdriver later. The hose clamp must go in now because once the bellow is slid over the detergent inlet tube the hose clamp can not be installed. Slip the bellow over the edge of the portion that holds the basket where you removed the old one. I started at the top and worked left so I could install the detergent inlet tube. Pull this through the bellow carefully. It doesn't take a lot of force. I found that wetting it with water made it easier to slide the bellow over it.
As you are pressing the bellow on this lip, you will notice that there is a 1/2" high back stop all of the way around. This is great because as you press it on, there is a positive stop and you can't go further than necessary. Continue to press it in all of the way around.
With the nut at the top or top right with the nut facing down to the floor while holding it vertically, squish it slightly inward, put the bottom portion in first then the top portion. Orient is as it was when you took it off. Slide it around the bellow. You will feel a positive stop. Run your fingers around the entire bellow to be sure the clamp is seated in the channel on the bellow and that the bellow is against its backstop. This assures you won't have a bad leak upon your next wash.
Grab the stubby screwdriver and tighten down the hose clamp. I did about a medium force when tightening. It doesn't take a lot of force.
Now it is time to pull the remaining part of the bellow out of the basket and fit it into place. Press it around the outside portion of the opening so it hooks over the lip. Now take the retainer wire and spring assembly and use it to clamp the bellow over the lip. After fitting the wire around
The first step is to remove the retainer wire and spring that holds the outside of the bellow in place.
To do this, Open the washer door as far as you can to get it out of the way. Look underneath of the front of the bellow on the outside of the washer where it meets the door. Put your head almost on the floor and look up.
You will find a spring stretched about 3" connected to a small diameter wire (1mm.) that runs all the way around the outside portion of the bellow.
Use a small screwdriver or needle-nosed pliers to pull and pry the spring away from the rubber bellow. Be careful not to damage the spring or ring. Once you have grip on it, pull it carefully toward you then up and off of the bellow.
The front portion of the bellow is now free and can be peeled off. Start at any point and pull the rubber bellow in toward the opening of the washer, it comes off easily.
When you get to the detergent outlet on the upper left side, grab the plastic tube and carefully pull the bellow from around it. There is no adhesive or clamp holding this in place, just friction. Remove the rest of the front portion of the bellow.
Push as much of the bellow into the washer as possible to get it out of the way.
Once this is off comes the slightly tricky part. Look up at the top right portion of the bellow that is still attached. You may need to feel with your hand but you should be able to see it. This is where the flashlight or worklight will be helpful. You are looking for the screw/nut end of a giant hose clamp. This hose clamp goes around the entire bellow and secures it to the portion that holds the basket.
This is where the stubby screw driver comes in handy. There is not nearly enough room for a standard one and a nut driver or wratchet are too big. The nut will be pointing down and will need to be replaced the same way.
Loosen the hose clamp almost all of the way, perhaps 5 turns on the nut. It is not necessary to have the hose clamp come completely apart.
You can now remove the entire hose clamp from around the bellow by pulling it forward.
You will need to remove the hose clamp from the washer. To do this, squeeze it in from the sides about 6", don't kink it. Push it down toward the floor between the basket and the metal front panel. You will now be able to remove it from the top of the opening and be able to pull the bottom portion out.
Pull the old bellow completely out, very easy to do.
Time to install the new bellow. Figure out which side goes in and which faces out. The big hint is that the water inlet is on the upper left side.
You will notice at the top of the bellow on the portion that goes inside of the washer, you will find a small triangular shaped tab about 1/4" high. This is your centering mark. This will be at the very top. If you keep this at the top, everything will line up perfectly.
This next step takes a bit of dexterity because you need to slide both the bellows and the hose clamp into the machine with the triangular shaped tab on the bellow at the top as above. Unbend anything that might have bent on the clamp. Put a tiny bit of lube oil or Vaseline on the clamp screw thread to make it easier for your fingers to tighten it with the stubby screwdriver later. The hose clamp must go in now because once the bellow is slid over the detergent inlet tube the hose clamp can not be installed. Slip the bellow over the edge of the portion that holds the basket where you removed the old one. I started at the top and worked left so I could install the detergent inlet tube. Pull this through the bellow carefully. It doesn't take a lot of force. I found that wetting it with water made it easier to slide the bellow over it.
As you are pressing the bellow on this lip, you will notice that there is a 1/2" high back stop all of the way around. This is great because as you press it on, there is a positive stop and you can't go further than necessary. Continue to press it in all of the way around.
With the nut at the top or top right with the nut facing down to the floor while holding it vertically, squish it slightly inward, put the bottom portion in first then the top portion. Orient is as it was when you took it off. Slide it around the bellow. You will feel a positive stop. Run your fingers around the entire bellow to be sure the clamp is seated in the channel on the bellow and that the bellow is against its backstop. This assures you won't have a bad leak upon your next wash.
Grab the stubby screwdriver and tighten down the hose clamp. I did about a medium force when tightening. It doesn't take a lot of force.
Now it is time to pull the remaining part of the bellow out of the basket and fit it into place. Press it around the outside portion of the opening so it hooks over the lip. Now take the retainer wire and spring assembly and use it to clamp the bellow over the lip. After fitting the wire around
Parts Used:
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Robert from GLENVILLE, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Replace Bellows between door and tub
Remove top and front
Care taken to unplug door wiring
should have taken notes or photos where srews go and order
remove old bellows large hose clamp and sping tensioned clip
clean surfaces
install new bellows on tub only
put all panels and door together
Connecting wiring to door and strain relief takes 2 people
connect bellows to door with spring clip
Care taken to unplug door wiring
should have taken notes or photos where srews go and order
remove old bellows large hose clamp and sping tensioned clip
clean surfaces
install new bellows on tub only
put all panels and door together
Connecting wiring to door and strain relief takes 2 people
connect bellows to door with spring clip
Parts Used:
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Gerald from Douglas, AL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
5 of 9 people
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Washer leaking
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Carolyn L. from CLAYTON, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
3 of 4 people
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Baffle broke off
The baffles do push thru slots in the drum and by then pulling them towards you, it moves slightly locking them into place. There are screws supplied and they could be installed to aid in the baffles not coming off as ofter but this cannot by done by the average person for you would need special tools and allot of fixet smarts and patience. My washer can be set at a higher spinout speed and this does save on drying costs but the trade off is the baffles break off way too often. There are metal tabs in the drum that are raised up and snap behind tabs on the underside of the baffles as you slid them towards you install them. If you rebend these tabs up with a longnose pliers twice as high as they are, they will have more holding force, keeping the baffles from coming off as often. In my opinion, the baffles should have been designed to slide backwards to lock them in place, not foward. If you look at how they are shaped, they natually have pressure pushing them towards the back of the drum in the spin cycle which just contributes to the problem of them coming off in the first place.
Parts Used:
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Robert from Ellison Bay, WI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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water was back filling into the tub when not in use
Unplugged power cord, turned off both water valves on the wall, Disconnected the water hoses o the back where they are attached to the water inlet valve. Note: there will likely be some water left in the hoses. Then removed top lid of washer (this is a front load washer) by removing the 3 nut screws on the back of the lid and sliding it to the back and lifting off.. Disconnected the small hose that is attached to the water inlet valve by squeezing the hose clamp and sliding the hose off. Removed the 4 wires connected to the water inlet valve (marked each one with a number in order) then removed the Phillips head screw on the back of the machine holding the water inlet valve, sliding the valve to the right, . Removed valve, and replaced with new one, and re-installed by reversing order of removal.
Parts Used:
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Larry from BONAIRE, GA
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
3 of 4 people
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The washing machine was not draining. It was showing a code on the washer of 02.
We removed the front cover to the washer. Then we removed the drain pump piece that was broken. We put the new drain pump in and secured the screws. We also inspected all the hoses to make sure the hose clamps were intact. Then leaving the front cover off the machine to inspect for leaks we turned on the wash cycle. No more problems.
Parts Used:
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Robin from Gary, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 4 people
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Washing machine wouldn't run. Kept making buzzing sound and didn't show door latched.
Removed the 3 screws that hold the bottom front panel in place. Removed the 3 screws that hold the door latch in place and pulled out on the bottom of the door which wasn't very much and slid the door latch out to get to the wire connections. Connected the wires to the new latch and pulled out bottom again and put the latch back into place and put the 3 screws back in. Note: make sure you unplug the washer so you don't have a chance to get shocked. Level of difficulty was pretty easy.
Parts Used:
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Keith from Amherst, OH
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
4 of 7 people
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the pump wasnt puping out the water
firts remover the three bolts that held the front panel on, and removed that. Then removed the screw that held the pump in place. then removed the hoses from the pump. After that put hoses on new pump and srewed back in place . the put front back on.
Parts Used:
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Evette from Mayfield, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Socket set
3 of 4 people
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Missing 2 Baffles
Easy to install.
Baffles came with 3 screws and no directions.
The screws unnecessary and we easily figured out how to install.
Quick delivery, 1-2 days.
Baffles came with 3 screws and no directions.
The screws unnecessary and we easily figured out how to install.
Quick delivery, 1-2 days.
Parts Used:
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leigh from Chapel Hill, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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I find water in the drum after a few days of non use
Removed the three screws in the back took off the top and swamped out the part. I recommend that the inlet valve is checked periodically by removing the hoses to see if there's any build up on the filter.
Parts Used:
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Anthony from Brooklyn, NY
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Difficulty Level:Very Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
3 of 4 people
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Error codes SUD and Fo2
Remove three screws on bottom panel lift up and remove panel.The water pump in right in front. One screw holds it in place and the input and output hoses are on the back side.The hose clamps are a little hard to take off I found that before taking the one screw off the pump remove these two lines.Putting the pump back in secure the pump with the one screw. The output line is easy the intake line can be a bit of a more work to get it on because the rubber is so thin.Getting this hose and clamp was tough. Most of all use a wet vac to remove water in washer and vac out the line to drain doing this will be water free during replacing water pump.Run a cycle to make sure the lins do not leak. The other is the people that has posted this replacement are very good
Parts Used:
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Gregory from LEXINGTON, SC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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Failing inlet valve allowed water accumulation when off
Easiest repair on 2003 front loading washer. This unit cleverly uses star tool machine screws with a hex head so you can pick your favorite tool. Turn off the water supply. Remove the hot and cold hoses at the inlet valve, draining any water into a small bucket. Have a towel for dribbles. *This is a good time to examine the hoses and replace them if they are anything other than perfect. Burst or leaking hoses is the #1 cause of water damage in homes.* Three screws releases the top cover which slides 1/2 inch back and lifts off easily. Remove one screw securing the inlet valve (same size screw as the others). Pull the old inlet valve away from the rear panel for easier access. Remove the 4 wires from the solenoids (they pull straight off but maybe need a little finesse), and re-attach to the new inlet valve. Using pliers, release the hose clamp on the old valve sliding it down a couple of inches, then move the hose to the new valve and reposition the hose clamp. Toss the old inlet valve in the trash, screw the new one in place, replace the top panel, reattach and hand-tighten your hoses, turn on the water, look for any leaks, and go have a three martini lunch with the money and time you saved.
Parts Used:
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Robert from SCOTTSDALE, AZ
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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