11022352510 Kenmore Washer - Instructions
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Cold & Hot water Valve Replacement
Turn off the water at both the cold and hot. May need an bucket to catch any water left in the lines. Then unplug the washer to kill power of course...Taking off the 10 or so small screws in the back metal cover will get you started. The tricky part is getting the clips off the back top where the knobs are. You will have 2 plastic clips and 2 metal clips, 1 on each side. Take a flat head and ease them up and out....careful not to break them! You can pull the whole control panel away from your work area. Once you have full accuses to the valves its self, it is held in by 2 screw on the top inside a slot. You can now unplug the pigtail harness. Repeat the process in reverse to get it back together and the job is complete. 30 to 45 minutes Max.
Parts Used:
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Alex from SPRINGBORO, OH
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
6 of 6 people
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Gear stripped on main spline
Followed detailed instructions which were supplied with the parts. It was easy and my machine is working great with no issues. Also I just didn’t get the main drive pulley, all new parts came for the bottom end, great service and excellent parts.
Parts Used:
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Bernard from ARIZONA CITY, AZ
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Socket set
6 of 7 people
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Loose pulley
Tightened up the pulley as the video showed me that might be the issue.
Parts Used:
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Joseph from BAKER, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
7 of 11 people
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Washer stuck on sensing
I have a Kenmore he 500 series washer that would not get out of the sensing mode. Googled the problem. It let me know it could be the water inlet valve. So I ordered the valve through Part select (mailed to me with in days of ordering) Had a towel and small bowl for nuts and screws. Shut off water to washer, disconnected hoses, used screwdriver and socket wrench to unscrew the back of washer (since it was my first time to ever do something like this on my own, I took pictures to make sure everything went back in place) replaced valve. It was an easy connection. Washer works great
Parts Used:
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Rosemarie from LAS CRUCES, NM
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
5 of 5 people
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washer not filling with enough water
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Jon from LAS VEGAS, NV
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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When the washer goes into a spin cycle, I would hear an intermittent loud clattering noise. I think the clutch teeth above (the cup part that is spring loaded) and the belted pulley's teeth below are not fully seating on each other during the spin cycle.
W10721967 Splutch Cam Kit
Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.
When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.
Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.
Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.
When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.
Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.
Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
Parts Used:
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TERRY from WAUKEE, IA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Socket set
8 of 14 people
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heavy loads did not spin dry properly
I followed the instructions provided by the video which I thought were spot on. Even to the size of the phillips screw driver.
Parts Used:
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Chet from CLEARWATER, FL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set, Wrench (Adjustable)
6 of 8 people
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the splines were worn out on the hub assembley
screw driver and a rachet and socket took it off and put the new one on . no problem follow the direction that comes with it .
Parts Used:
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Johnny from NORTH JUDSON, IN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
5 of 6 people
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replace water inlet value
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Norbert from PITTSBURGH, PA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
5 of 6 people
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Very wet clothes after load was complete
Remove the center cover with a screwdriver then loosen the 7/16 bolt with an impact driver socket ccw to remove completely biggest issue is removing bottom cover tried pick tools only thing that was succesful was some dawn dishsoap on the center bolt area to loosen enough to lift up the cover replace the hub part that had worn spline grooves remember to use blue loctite on the 7/16 bolt before re-installing cw to tighten bolt
Parts Used:
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Craig from CRARY, ND
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers, Socket set
5 of 6 people
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OEM water valve was allowing water to drip into the drum with no power to the valve.
Removed two 1/4” screws from the backside of control panel. Plastic putty knife slide under front of control panel to release the clips and allowing panel removal. Shut water supply off and removed both hot/cold hoses from valves. Removed the two T-20 screws which allowed the removal of the existing leaking valve assembly. Installed in reverse and it worked perfectly!!
Parts Used:
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Scott from STILWELL, KS
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
4 of 4 people
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Washer wasn't agitating.
First, this is the second time the transmission actuator went bad. The first-time washer was still under warrenty and I watched the tech replace it. This time warranty has expired and I'm mechanically inclined, so I ordered the part. Replacing was easy, unplug, tip washer up so you can get under it, remove plastic guard (two hex nuts) and remove actuator by removing two screws. Reverse procedure to install new actuator. The only caution I will say is when tipping washer if you have a wall to lean it against, perfect, just put something under it for saftey so it can't fall on you.
Parts Used:
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Darryl from Danville, PA
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
4 of 4 people
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Cold water was not working
Was the video and I started everything fell into place. Thank you very much
Parts Used:
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Richard from HOUMA, LA
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
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Off Balance, Shaking and noise during spin cycle
I followed the video instructions on the Part Select site. They were very good. I used the vise-grip to grab the rod and pull up to release the top hook. It is a little tight to get in there but doable.
A tip would be when installing the new rods, pre attach the vise grip. It makes it easier and you don't have to manipulate your hands as much. put them down far enough as the new rods are a bit harder to pull up.
The washer works great now and all symptoms are gone!
A tip would be when installing the new rods, pre attach the vise grip. It makes it easier and you don't have to manipulate your hands as much. put them down far enough as the new rods are a bit harder to pull up.
The washer works great now and all symptoms are gone!
Parts Used:
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Patrick from Orlando, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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making noise when starting spin cycle
Watch video on the site and the insulation will be easy and take about 30 min.
Parts Used:
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JERRY W. from CARROLLTON, GA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Socket set
4 of 5 people
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