All Installation Instructions for Kenmore Washer 11021102012

Replaced the dog ears.

It was easy, take off the cap, then loosen the nut. Take it apart, change the dog ears, put back together. It was done.

Parts Used:

Agitator Directional Cogs

Todd from Milwaukee, WI
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set

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would not spin

online videos were great. called to order and lady was very helpful. washer is now operating normal

Parts Used:

Washer Shift Actuator 120v 60hz

John from INDIANAPOLIS, IN
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set

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Not really a problem but the hardest part was moving the washer to lay on its back.

I simply followed Steve's instructions on video. Very easy repair. Washer works great, no jumping or vibrating.

Parts Used:

Washing Machine Suspension Rod Kit

John from WHITEWATER, CA
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Socket set, Wrench (Adjustable)

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Upper agitator not turning.

Removed agitator cover with small screwdriver. Removed bolt holding agitator with socket on 6" extender. Pulled agitator up and out. Replaced thrust spacer adding tiny amount of silicone grease. Replaced agitator directional cogs adding small amount of silicone grease. Note direction of cogs first or they will make a loud ratcheting noise. Reassemble. The drawing on this site is helpful.

Parts Used:

Agitator Directional Cogs

Thrust Spacer

David from MILLBRAE, CA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set

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My washer was always off balance.

I used a jack to lift the tub and unhooked the rods and replaced them. Works great.

Parts Used:

Washing Machine Suspension Rod Kit

Tracy from CONWAY, AR
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers

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Loud banging during spinning

Followed video provided by Part Select. Video made it look easier than it was but was very thorough and I was able to accomplish repair in less than an hour! The agitator before repair would bounce up and down when I pressed hard and let go. After repair it was much tighter!! Evidently this is a common problem with this design of Whirlpool washers!

Parts Used:

Washing Machine Suspension Rod Kit

Tom from LONG BEACH, NY
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers

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machine wobbled violently

followed video instruction that came with part. Previously watched youtube video (there are several, the low production videos are well worth viewing over the professional types). It was a breeze, other than the videos saying one person could do all four. When you get to the last rod, it is more difficult to lift the tub to insert the final rod in the round holder. I asked my wife for assistance.

Parts Used:

Washing Machine Suspension Rod Kit

John from TEXAS CITY, TX
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins

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Agitator not moving

Half inch extension. Removed plastic set piece. Remove agitator cap. Remove ring remove worn cogs. Replaced new cogs Replace lock ring, back together. 10 minutes

Parts Used:

Agitator Directional Cogs

Kevin from ALBUQUERQUE, NM
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set

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Agitator cogs all broken

Removed Softner dispenser and cap. With a 3/8" socket wrench and extension And 7/16" socket I took out the screw holding the agitator and removed top section of agitator. Turned upside down and removed the rubber grommet that holds the cogs in place. Replaced cogs and reinstalled grommet. Aligned top part of agitator with 2 tabs and put back in place and secured with 7/16" screw. Replaced cap And dispenser. Good to go. Works perfectly. Very easy repair.

Parts Used:

Agitator Directional Cogs

Kelly from AMARILLO, TX
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set

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Remove and replace drain pump

Unplug unit. Remove back panel. Disconnect drain hose using pliers to squeeze hose clamp. Tilt washer forward to access drain pump. Remove three screws on the pump. Unplug wire connector. Install new pump. Plug in the wiring connector. Reconnect hose. Reinstall back panel. Super easy fix!

Parts Used:

Drain Pump - 120V 60Hz

Katherine from Saint Cloud, FL
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers

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Water drained but would not spin.

Just watched the video. Take from a 63 year old. Who never fixed a washer. Thx a lot for the video it saved me a lot of money being on a fix income. and it was less than $ 10 that was included shipping.

Parts Used:

Agitator Directional Cogs

Ramona from MESA, AZ
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set

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Belt needed to be replaced

Took the Cover off and installed belt.

Parts Used:

Washer Drive Belt

Raymond from BRISTOL, CT
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set

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Washer hoses due for replacement

Replaced each hose. Did discover that either hose can be used for hot or cold water lines. No longer required to label hot and cold replacement hoses.

Parts Used: