Models > 11020112310 > Instructions

11020112310 Kenmore Washer - Instructions

All Instructions for the 11020112310
121 - 135 of 380
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
washer would not agitate
basically pop off the top spindle cover, reach in and pull off the water cap from the agitator cog cover, unscrew the bolt holding the cog holder and pull the agittator assembly up and off the machine. Remove the piece holding the gogs in place and replace cogs making sure to put them back in the same direction as they came out. Turn the agitator upside down and stick the piece holding the cogs in and snap it in. Replace all components in reverse order they were removed, and there you are. Works great.
Parts Used:
Agitator Directional Cogs
  • Marius from Buena Park, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
1 person found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Washer Agitator not working properly
With the help of a You Tube video, which was watched first, then when the parts were delivered, the video was watched again, then we played the video back and paused it after each section was done so we could make sure we were doing the repair correct. The one thing I will mention that the video doesn't mention to do is, before taking the agitator out of the washer, put a mark somewhere on the agitator to tell you which end is the top. Just remember that the top( cap ) will be off, so that will not work. Otherwise it was a good, easy fix
Parts Used:
Agitator Directional Cogs
  • Carleen from Las Vegas, NV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
1 person found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Upper agitator would not rotate
Could be done in place, but it's easier to pull the full agitator assembly out first, and work at a table. Remove the fabric softener dispenser, then the plastic cap below (with rubber o-ring)- both pull out by hand. Reverse the now visible bolt with an extended 7/16" socket and pull the cog housing up and out, gripping with gentle pressure with pliers ( locking plastic tabs make this piece impossible to remove by hand). Once the housing is removed it's easy to separate the two halves with your fingernails and replace the cogs. I was able to reassemble everything and push it back down into the drum in about two minutes. Piece of cake- I highly recommend anyone with a tool box do this himself.
Parts Used:
Agitator Directional Cogs
  • Noel from Chicago, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
2 of 4 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Washer wouldn't agitate
Pulled up and removed the fabric softner dispenser. Then I pulled up and removed the cap barrier to have access to the screw. Removed the screw and pulled up the cloths mover. Tunrned the cloths mover over to remove the bearing cam to remove the broken agitator cogs and replaced them with the new ones. I held the bearing cam with my right hand and held the cloths mover with my left hand turning it slowly with my left hand and lightly pushing down with my right hand until the cloths mover made contact with the grooves of the shaft and it sunk down on the shaft. Replaced the screw and washer then the cap barrier , next the fabric softner dispenser. Took 10 min. to complete the job. Now my washer runs like new ! Plus, I have a happy wife!
Parts Used:
Agitator Directional Cogs
  • Genaro from Moreno Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
1 person found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Agitator was spinning freely
Removed the fabric cone from center of agitator pop out the plastic cover inside, remove bolt in center pull on agitator, remove cam holder and replace cams.
repeat process to re assemble
Parts Used:
Agitator Directional Cogs
  • Michael from Clawson, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
1 person found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
would not agitate
Removed the top on the agitator. Then removed the screw with a wrench. then I removed the cam and replaced each Directional cog the way they came out. Then I replaced the cam. Tightened the screw on the agitator and replaced the top. Turned the machine on and It started agitating like it was suppose to.
Parts Used:
Agitator Directional Cogs
  • Sheila from Greensboro, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench set
2 of 4 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Top part of agitator was skipping/not turning
First I removed the pop off cap at the top of the spiral shaped top agitator. Then reach down inside and pry off another pop off water tight cap exposing a 7/16 or 1/2 inch nut. A deep socket would probably be easiest but I didn't have one so a nut driver and luck got it unthreaded- it was pretty tight and yoiu have to hold the agitator from spinning while you unthread. Then the upper agitator asslembly lifts out and the cog assembly falls apart but it's only like 3 or four housing pieces and it only goes together one way to hold the four new cogs in place. reassemble and the machine works great again
Parts Used:
Agitator Directional Cogs
  • Mike from Lakewood, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
1 person found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
agitator didn't turn
I took out the fabric softener dispenser, then pulled of the plastic plate. There is 1 big bolt that has to be unscrewed in there. After that gets unscrewed, the whole agitator will pull out of the washer. I put the agitator on the ground, stepped gently with both feet on th bottom (mostly flat part). then I pulled on the top cylinder part, and the 2 parts separated. There is a little disk in the cylinder part that pops out. remove the top and replace the cogs. then put the disk back together. Push the two big main parts of the agitator back together...snap the disk back in and put the whole agaitator back in your washer. pop it back into place and screw in the bolt.....DONE! I have to replace these cogs about 1ce a year...it costs me about $5 and 15 minutes...but it keeps my waher running great!
Parts Used:
Agitator Directional Cogs
  • marsha from challis, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
1 person found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Agitator was not spinning.
Very easy repair. Popped off the top cap on the agitator with a flat head screwdriver. Then took a half inch drive socket set with the extender and removed the assembly where the cogs were housed. Inserted new cogs, put it all back together and the thing agitates like new. Simple. Saved huge dollars.
Parts Used:
Agitator Directional Cogs
  • Jeffry from Orange, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
1 person found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Agitator would'nt agitate
Took off softner dispenser, took off bolt cover. Used 7/16 socket with long extension and unscrewed bolt. Pulled up on agitator and out it came. Took out directional cogs and replaced with new. Reversed procedure and I was done. Saved a lot of money by not calling a mobile repair man on this one!
Parts Used:
Agitator Directional Cogs
  • Durand from Tyndall AFB, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
1 person found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
all four dog ears were broken to pieces
Removed fabric softener dispenser. Inserted screwdriver into slot on side of cover that is on agitator and pried off. Used socket extension to unscrew bolt inside agitator. Lifted out and slid off plastic ring holding agitator cogs . Replaced cogs in the same direction they came out. Since these instructions were here on site at the time I ordered the parts, it made the job very simple and fast...the order came very fast too.
Parts Used:
Agitator Directional Cogs
  • Sherman from Kansas City, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
agitator would not work
got the parts from parts select and got the machine repaired quickly
what a savings
repair man would have been over 100 dollars
the shipping was more than the parts but I saved greatly with no repairman
love your site and the great savings
i really loved my washing machine and hating to lose it
was so satisfied that I could save it after all these years
thanks
Parts Used:
Agitator Directional Cogs
  • Patti from Ozark, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench set
1 person found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Agitator wouldn't turn when washing clothes.
Removed fabric softener dispenser. Inserted medium flathead screwdriver into slot on side of cover that is on agitator and pried off. Used socket wrench, socket and extension to unscrew bolt inside agitator. Lifted out and slid off plastic ring holding agitator cogs (cogs will fall right out so make sure you check to see how they're in). Replaced cogs in the same direction they came out. Very simple!!
Parts Used:
Agitator Directional Cogs
  • Kitty from Erie, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
1 person found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Top part of agitator quit agitating in one direction.
First, I removed the (3) piece softener cup from the top of the agitator.
Then I removed the bolt from inside the top of the agitator.
The agitator drive assembly lifts out of the lower agitator.
A flanged plastic snap ring holds the (4) drive dogs into the drive assembly.
Use a small screwdriver to remove the snap ring.
Replace the (4) drive dogs, and reassemble in reverse order.

As far as repairs go, this one is really easy.
Parts Used:
Agitator Directional Cogs
  • Eldon from Liberty Lake, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
3 of 7 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The agitator stopped working....no spinning
I popped the liquid detergent cap off of the top of the Agitator. I then removed the seal cap to expose the Agitator dog assembly and bolt. I removed the entire Agitator dog assembly and Agitator by removing the single 7/16? bolt. I pulled the old dogs out, put the new dogs in and reassembled the Agitator Assembly.

Works like new!!
Parts Used:
Agitator Directional Cogs
  • Christopher from Wichtia, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
1 person found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
All Instructions for the 11020112310
121 - 135 of 380