11020112310 Kenmore Washer - Overview

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Agitator Directional Cogs – Part Number: 80040
$6.55
In Stock
Agitator Directional Cogs
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(200)
Part #80040
These agitator directional cogs are commonly referred to as dog ears. They come four to a package and are usually used with direct drive washing machines.
Lid Latch Assembly – Part Number: W10404050
$86.45
In Stock
Lid Latch Assembly
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(32)
Part #W10404050
The point of the lid switch is for the tub to stop spinning when the washer lid is opened. It is a safety precaution just in case someone decides to stick their hand inside the washer while the tub is spinning.
Washer Drive Pulley – Part Number: W10721967
$53.48
In Stock
Washer Drive Pulley
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Part #W10721967
If your washer is noisy, spins slowly, or leaves clothes soaking wet, this splutch cam kit might be the fix. It helps your machine switch between washing and spinning by connecting the motor to the basket. The kit includes everything you need—clutch parts, pulley, gear, and more—but make sure it fits your model before ordering. It’s a simple repair that can get your washer back to working like new.
Washer Drive Belt – Part Number: WPW10006384
$40.34
In Stock
Washer Drive Belt
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Part #WPW10006384
If your washer isn’t spinning or making strange noises, the drive belt might be worn out. This genuine replacement belt connects the motor to the drum, helping it spin and tumble your clothes properly. It fits many Whirlpool, Maytag, and Kenmore models, but be sure to check your model number before ordering. A broken belt can also cause a burning smell, so replacing it can get your washer back in shape and running smoothly.
Washer Shift Actuator 120v 60hz – Part Number: WPW10006355
$80.52
In Stock
Washer Shift Actuator 120v 60hz
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Part #WPW10006355
If your washer won’t start, spin, or agitate, this shift actuator might be the fix. It helps switch between wash and spin cycles and controls the agitator’s movement. It fits many Whirlpool, Maytag, and Kenmore models. Easy to install with basic tools—just unplug the washer and turn off the water first. Sold individually.
Washer Inner Cap Seal – Part Number: WPW10072840
$15.41
In Stock
Washer Inner Cap Seal
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(2)
Part #WPW10072840
Also known as an O-Ring. This black o-ring seal is three inches in diameter.
Washer Agitator Cap Barrier w/Seal – Part Number: WPW10074580
$22.63
In Stock
Washer Agitator Cap Barrier w/Seal
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Part #WPW10074580
The O-Ring is included with this cap. It can be purchased separately as Part #WPW10072840.
Suspension Rod Kit – Part Number: W10780045
$123.93
In Stock
Suspension Rod Kit
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Part #W10780045
This suspension rod kit includes four rods that stabilize the wash tub, reducing vibrations and movement during cycles. It is compatible with a range of washing machines and helps improve performance by addressing unbalanced loads or excessive shaking. Unplug the washer before installation and consult the user manual for guidance.
Washer Washer – Part Number: WP3949550
$17.26
In Stock
Washer Washer
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(1)
Part #WP3949550
This part goes on the agitator retaining bolt.
Washer Drain Hose – Part Number: W11244231
$37.25
In Stock
Washer Drain Hose
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(4)
Part #W11244231
The drain hose carries used water from the washer to your house drain.
Hose Clamp – Part Number: WP285655
$15.68
In Stock
Hose Clamp
Part #WP285655
This hose clamp is sold individually.
Lid Latch Strike – Part Number: WPW10240513
$48.35
In Stock
Lid Latch Strike
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(3)
Part #WPW10240513
This part is the replacement lid latch or latch assembly for your top-load washer. The lid latch holds your washer door closed, and allows the washer to run its cycle. If the lid latch is damaged, your washer door may not close properly and you may not be able to run your washer. The latch is found under the lid and can be screwed out and replaced. You will need a Phillips-head screwdriver for this repair. This part is sold individually and is and OEM part from the manufacturer.

Questions And Answers for 11020112310

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Shawn - For model number 11020112310
August 30, 2023
The washer shakes like you would not believe during spin cycle
Chris Boyle Profile
Hi Shawn, thank you for your inquiry. We have concluded that the issue is with the suspension rods kit, part number PS11703288. Suspension rod kit supports the wash tub and keeps it stable during unbalanced loads. We hope this information is useful!
$123.93
In Stock
Suspension Rod Kit
3 people found this instruction helpful.
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Felix - For model number 11020112310
November 17, 2025
After the drain/spin cycle is completed, the machine starts filling up with water again. The light stays green on "drain/spin", but water refills. The draining seems to be working fine, though. Is the pressure switch likely to be the problem?
Chris Boyle Profile
Hello Felix, thank you for contacting us. Check the water inlet valve, part number PS11757114. The water inlet valve controls the flow of water into the machine. If the valve is damaged or stuck in the open position, it allows water to enter the tub even when it should be closed, such as after the drain/spin cycle has seemingly finished. We hope this information helps!
$97.10
In Stock
Washer Water Inlet and Valve Assembly
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Common Symptoms of the 11020112310

How this model fails, and the parts that fix it.

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washer wouldn't agitate
956 of 1058 people found this instruction helpful.
  • mike from Kent, WA
  • Easy
  • 15 - 30 mins
  • Screw drivers, Socket set
First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs.
Slip the new cogs into the underside of the cup, and slide the cup back down in the a gitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
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Lid Lock light blinking, machine will not start
325 of 405 people found this instruction helpful.
  • David from Los Alamos, NM
  • A Bit Difficult
  • 30 - 60 mins
  • Nutdriver, Screw drivers
A detailed Service Technician Service Manual is hidden inside the machine on the front panel. It is hidden by the bleach dispenser input. It gives a list of fault codes and instructions for calibration after repair, resetting fault codes, and a manual test mode for stepping the machine through each mode on command. The Tachometer faile d which would not let the machine come up to maximum spin speed. The tachometer is part of the solenoid actuator that shifts the transmission. It is not specifically called out in the manual. Any failure causes the lid lock light to blink which gives the appearance of a lid lock failure
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top half of agitator did not move during wash cycle
288 of 337 people found this instruction helpful.
  • dennis from new stanton, PA
  • Really Easy
  • Less than 15 mins
  • Socket set
pull off softner dispenser, pop off agitator cap by inserting straight screw driver into small slot, remove bolt inside agitator with socket wrench and long extension, pull agitator straight up off shaft, place agitator on floor, with feet holding bottom half pull top half apart from bottom half by pulling straight up, note direction of o ld cogs remove and replace with new, reassemble
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