11020112310 Kenmore Washer - Instructions
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the top section of the agitator would not turn
First I came to this web site and discovered some directions from other customers. I then followed those directions to disassemble the agitator. I removed the softener cup by pulling up on the blue plastic retention ring. I then used a flat head screwdriver to remove the plastic cap by placing the screwdriver into the slot on the side and prying it off. Next I used a 3/8 socket and extension to remove the bolt which holds the agitator to the shaft. After the bolt was removed I pulled up on the agitator and removed it from the washing machine. To remove the upper section of the agitator, I placed it on the ground and holding the base with my feet, I pulled on the upper section. I then removed the dog ears, verifyed the problem and ordered the parts (dog ears). The parts arrived in less time than promised, were installed in about 5 minutes and I was back to doing laundry. When you reassemble the agitator, turn it upside down to install the dog ears so they do not fall out.
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joseph from san antonio, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
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Top part of agitator not working
I used a nut driver to remove the screw that held the to part of the agitator onto the bottom part. I then took out the worn out directional cogs and replaced them with new ones and re-assembled the agitator and was back in business. The agitator now works the way it should. Easy fix. The only negative part of this experience was that the shipping was twice as expensive as what the parts cost. Very fast shipping from PARTS SELECT .
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Roger from St. Albans, WV
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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Top Agitator would turn
First, I unscrewing the single bolt which keeps the two part agitator in place (agitator bolt). Second, I pulled the entire agitator out from the machine. third, I then seperated the top and bottom parts of the agitator. forth, I removed the old worn out "Agitator Direction Cogs". Fifth, I then inserted the new Agitatpr Direction Cogs"s. Six, I reassembling the top and bottom parts of the agitator. Seven, I reinstalled the reassembled agitator back into the machine. Eight, after inserting and tighting up the agitator bolt with a socket rench, and tured the machine on, it work like it was new again. .
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EDWARD from CATONSVILLE, MD
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
2 of 3 people
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Top agitator would not agitate
The repair was very simple. I removed the agitator cap with a small screw driver, removed the retainer screw with a socket set tool. I removed the top agitator, lifted the cam and removed the old worn directional cogs installed the new ones. I reassembled the agitator. All of 10 minutes.... Very easy
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Michael from Clarksville, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
2 of 3 people
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Agitator would not agitate
Removed the agitator with a socket wrench and replaced cogs as directed in repair video.
Parts Used:
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Daniel from Beaufort, SC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Socket set
2 of 3 people
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agitator broke
very easy to repair , instructions very clear , parts person very good to talk to, parts got here fast
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Joseph from Kalkaska, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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Replaced cogs in agitator
Fabric softener dispenser simply lifts off the top of the agitator. Then, a flat head screwdriver, tucked anywhere under the edge of the cap, lifts/pries it off. Then drop a 1/2" drive extension(no socket as it simply is the extension itself) into the plastic "nut" and remove it while holding onto bottom of agitator with your other hand. Lift it out, replace the cogs and reverse for reassembly. Total time less than 5 minutes, including shipping was $10.50 for cogs - repair #4 completed thanks to the fine folks at PartSelect! PS - part arrived at my door less than 24 hrs after ordering it even tho I requested 2-3 day shipping.
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Allen from Simpsonville, KY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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The cap thingy seal broke and splattered fabric softener.
I pulled out the old cap with my hands and jammed the new thingy into place. The lady of house did the repair. Easy
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Diane from Corvallis, OR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 person
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agitator would not turn
Pop the top off the agitator, remove the bolt, pull off the agitator, pull out the part holding the cogs (dog ears),remove and replace cogs, reassemble. Works great now.
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Sam from Surfside Beach, SC
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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top agitatior was slipping
from start to finish was about 10 minutes. used screwdriver to pop off top cap of agitator. used ratchet with small extension to take out bolt for agitator. removed agitator, placed it on ground for leverage and pulled off top agitator. carefully observed old directional cogs. flipped top agitator upside down removed old worn out/ broken plastic cogs. replaced them with the new ones. hard to screw up they only install one way. kept top agitator upside down and put rest of agitator back on. flipped it right side up and pressed down hard for secure fit. placed agitator back in washer. reinstalled bolt. placed cap back on and was finished...25 year old washer working like new. $2.80 not including shipping...
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Steve from LANGHORNE, PA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
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Agitation ceased
After a quick Google search I determined how to pull off the softener dispenser and top cover. Removed one bolt and pulled agitator out and apart.. Anyone who has used a socket set can do it.
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Nelson from UNIONTOWN, OH
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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Plastic gears wore down not allowing top half of agitator to spin
Popped off top of softener cup. Pulled out screen. Used nutdriver to back out the only bolt holding the agitator on. Pulled it off popped out plastic "gears" and popped new ones in. Put back in reverse order. Done in 5 minutes....worked perfectly! Easy!!! Thanks !!
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Jonathon from LOCKPORT, KY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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Agitator was not turning properly; soap left on clothes. The teeth on the agitator dogs were worn off.
Gently pry top of agitator off with small flat-blade screwdriver. Using the square end of a 1/2-inch socket extension, unscrew the plastic center "nut." Lift agitator off, remove center cone that holds the dogs, slip the retainer ring off, remove the worn dogs and replace. (Great opportunity clean the soap scum off the agitator!) Reverse the process to complete the repair.
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Carol from WEST LIBERTY, IA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
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top part ofagitator not turning.
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Rodger from ANDOVER, OH
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
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agitator stopped working
Go to youtube and watch how to repair washing machine agitator. It is so easy. did the repair. Now it works, less than $20.00 to fix. Now I don't need to buy a new washing machine. Maybe it will make it another 15 years.....
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KENNETH from HAUGHTON, LA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
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