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★★★★★
★★★★★
Betty M - August 15, 2018
Verified Purchase
Attention to detail required!
Exactly the part I needed and took about a week to arrive via Canada Post. Not easy to put on, especially the upper right hand connection. CRITICAL to ensure the large opening on top is properly seated and the cable clamp is in the slot all the way around before tightening.
★★★★★
★★★★★
Michel D - September 9, 2021
Verified Purchase
Fit well
Every parts i order fits very well
★★★★★
★★★★★
Bianca C - August 29, 2018
Verified Purchase
Super quick delivery, exactly the part we needed
The part arrived the day after ordering it. We had to hire someone to replace the part in our washing machine. It is now working perfectly.
★★★★★
★★★★★
Mike H - June 10, 2021
Verified Purchase
Part fit as it should.
Part fit perfect and shipping was fast. Great to deal with.
★★★★★
★★★★★
Derek M - November 1, 2023
Verified Purchase
Perfect fit
This was an exact replacement for the original part that failed. Fit perfectly and feels like the same quality. Love the repair videos and expanded parts diagrams on the website. Lost a star due to the fact that they now ship through Canada Post and not a courier - takes a few days longer to arrive than in the past.
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Customer Repair Stories
Average Repair Rating: 1.8 / 5.0, 1 reviews.
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Leak in the big hose connecting the pump to the washer
The top, control panel and front and back of the machine are removed - all by just removing simple sheet-metal screws. NOTE: remove the soap drawer, because there are two longer screws behind the drawer front. When replacing these later, get them just snug because "tight" will crush the supporting plastic. Don't bother to unplug all the wires to the control panel - just tape it to the top of the machine so it doesn't fall. The rubber part to be replaced is held to the machine by three large spring-held bellows clamps. Squeeze the ends with a pair of pliers and slide them off the tubing. When putting the new part on, I found that the cramped space and difficult access made getting two of the spring-held bellows clamps impossible to get back on, so I used automotive-style stainless hose clamps, which screw tight from the side. Be cautious to get them very snug but not super tight because, you can crush the plastic tubing to which you are fastening. Reassembly of the panels on the machine is the reverse.
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3 questions answered by our experts.
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Thomas Diederich
September 22, 2017
What is the best way to clean the filter on the pump of this washer. Do i take off the side or front of the machine and how do i do that easily.
For model number ftfb4000fs1
Hi Thomas,
Thank you for your inquiry. You should be able to wipe the filter out with a cloth or if it is damaged you may need to replace it. I hope this helps. Thank you and have a great day!
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Peter
January 14, 2019
Any cycle I put the washer on will start and then stop after 2-3 seconds. If I press the start and cancel buttons for three seconds, it displays the code e5e.
For model number GLTF2940ES0
Hello Peter, Thank you for the question. The E5E Error code indicates a communication problem. You will need to check the wiring between the main control board,PartSelect Number: PS2330931 and the motor control board, PartSelect Number: PS1524621. If the wiring is good the main control board will most likley need to be replace or if the problem continues, the motor control board will need replacing. Thank you for your inquiry, good luck with this repair!
there is standing water occasionally in the bottom of the wash tub after doing a load of laundry.
For model number FRI-FAFW3511KW
Hello Susan, thank you for your question. The described issue is mostly caused by a loose or punctured drain hose, part number PS975871, a faulty drain pump, part number PS7783938, and/or a loose hose clamp, part number PS1524609. We would recommend checking and replacing these parts if found faulty. Customer service is always available to help you place an order if you are having trouble doing so. Good luck with your repair.
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