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Replacing your General Electric Washer Drain Pump and Motor Assembly play video
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Drain Pump and Motor Assembly

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6 Reviews
$104.16   Special Order

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PartSelect Number PS8768445
Manufacturer Part Number WH23X10030
Manufactured by GE
Product Description

Drain Pump and Motor Assembly Specifications

This pump helps expel water from the washing machine and is activated after the spin speed is maintained for a specific period of time.
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Troubleshooting
This part fixes the following symptoms:
Will not drain | Leaking | Pumps but will not spin | Noisy
This part works with the following products:
Washer.
This part works with the following products:
General Electric, Hotpoint.
Part# WH23X10030 replaces these:
AP5803461, WH16X0521, WH16X521, WH23X0081, WH23X0091, WH23X0092, WH23X10003, WH23X10013, WH23X8081, WH23X81, WH23X91, WH23X92
Questions and Answers

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32 questions answered by our experts.
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Dennis
September 19, 2017
Water drains as it tries to fill. Turn off the switch, the draining stops. Turn on the switch and the water drains as it tries to fill again.
For model number GLWP2000M0WW
Hi Dennis, Thank you for the question. The first thing to check is your washing machine drain hose,it might be pushed too far into the stand pipe in the wall. There needs to be an air gap and if the drain hose is pushed too far in there is no air gap. This creates a vacuum or siphoning and the water is siphoned out of the tub as it fills with water. There needs to be a bend at the apex of the drain hose. It needs to be above the height of the wash tub. Hope this helps!

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Michael
October 1, 2017
When it comes to the spin cycle, the washer will not spin to help eliminate the excess water out of the clothes, it drains but will not go into the spin cycle.
For model number WJRR4170G1WW
Hello Michael, thank you for contacting us. You will want to test the door switch/latch as a faulty one can prevent the washer from spinning. Also it could be the drain pump and motor assembly. Good luck with the repair!

11 people found this helpful.

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Tom
September 21, 2017
Twice the washer wouldn't drain. I would come back later and try the drain cycle and it would drain. My wife thought she smelled something like it was burning. I heard it yesterday and when it came to the drain cycle it didn't sound right. Looked inside it was not draining. Took all the clothes out and tried multiple times to drain with no luck. Tried this morning and it drained but was slow on getting started. I'm thinking of replacing the pump.
For model number GTWN4000MWS
Hi Tom, Thank you for your question. It does indeed sound like you would have to replace your drain pump and motor assembly. Good luck with your repair.

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Megan
October 7, 2017
Decided to wash a few pillows last night when my washer started making horrible sounds when i looked in i saw that one of the pillows had a tare and there was stuffing every where. I opened the washer up and i'm assuming the stuffing has gotten lodged into the motor because it is no longer moving now my washer will not drain or spin. My question is what other repercussions could this stuffing have what else could or probably has broken? Should i just but a new dryer or just buy the motor?
For model number WCSR2070TBWW
Hi Megan, Thank you for your inquiry. It is possible that the stuffing has gotten into the pump and the hoses and you will need to check them. I hope this helps. Thank you and have a great day!

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Claudio
November 12, 2017
Hello, my washing machine is operational and nothing new has changed on how I do laundry (water temp., detergent, etc). The last couple loads the clothes smell bad, like stagnant water.The clothes drum is empty of water but I'm assuming some water is remaining in machine an thus the stagnant water smell ? Would a new pump take care of this ? Thank you for your time.
For model number WHDRR418E1WW
Hi Claudio, Thank you for the question. I would check to see if any small items (socks ect.) have got in between the basket and drum or under the agitator base.Also make sure the drain hose is not clogged.You can try to run your washing machine empty on the hot wash setting, with some baking soda and 2 cups of vinegar, to thoroughly flush out mildew and dirt residue between the basket and the tub. Again, running another quick rinse cycle afterwards, also at a high temperature will ensure no vinegar remains for your next load of laundry.If the smell stays I suggest replacing the pump. Hope this helps!

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Joe
August 13, 2019
Resubmitted with model number Washer doesn't drain. door switch works. correct volts from wall to pump leads. 11 ohms on pump. impeller spins and clear. in take and outflow lines are clear. some burning smell. humming. any idea, this being so electronic, where to read fault codes?
For model number WJSE4150B2WW
Hello Joe, thank you for writing. We have information for GE fault codes at the following link: https://www.partselect.com/JustForFun/GE-Appliance-Fault-Codes.aspx. When testing the Drain Pump with a multi meter, it should read at about 16 ohms, and 120 volts to be working correctly. You may have a faulty Drain Pump. This part number PS8768445 is the correct replacement for your model. I hope this helps and good luck with your repair!

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Bob
December 17, 2018
Our washer fails to drain even though the pump seems to be running. Could there be an obstruction or blockage? Where would i look for blockage?
For model number Model GTWN4250MIWS
Hi Bob, Thank you for your question. If the washer is not draining, the majority of the time the issue is the drain pump. If it is clogged with debris, you will need to inspect it. There are some parts that you will need to check to see which ones are causing the issue. You will need to check the drain hose, the belt, the pump to cabinet drain hose, the lid switch and the pump to tub inlet drain hose. I hope this helps. Thank you and have a great day!

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Gary
October 18, 2017
Is this the correct pump for my appliance?
For model number WPSE4200A0WW
Hi Gary, Thank you for your question. This is the correct part for your model information. Good luck with your repair.

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Lisa
November 21, 2017
What color goes on what side when putting on the pump. Plugging it back up? On the top of those plugs how are they arranged also they are both yellow?
For model number WBSR3140D5WW
Hi Lisa, Thank you for the question. I suggest watching the video on how to install this part,you should find it helpful. Good luck with the repair! https://www.youtube.com/watch?v=L3V8a6NCxns

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Marc
July 11, 2019
Does part number wh23x10030(drain pump) fits on my model..if not would you give me the part number please..
For model number GJSR2080T2WW
Hello Marc, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS8768445. Hope this helps!

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Part Videos

Replacing your General Electric Washer Drain Pump and Motor Assembly

Replacing your General Electric Washer Drain Pump and Motor Assembly play video
Customer Repair Stories
 Average Repair Rating: 3.9 / 5.0, 58 reviews. What's this?
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Washing Machine was not draining water from tub.
1. Drained the wash tub by taking the drain hose from the back of the washing machine and dropping it below the tub - water flowed out of hose a lot easier than trying to suck water out of tub using a pump (tried this on the first time I tried to fix washer). (Washing machine on 2nd floor of house and didn't want water running on floor)
2. Removed the 2 bolts holding the Pump/Motor assembly to the machine.
3. Removed both hose clamps on the Pump/Motor assembly and removed Pump.
4. Attached the new drain inlet hose to the pump and then to the tub with the original hose clamps.
5. Attached the drain hose to the pump and then plugged in the 2 wires for the pump.
6. Plugged in the washing machine and everything worked.

NOTES:
1. Hardest part was working with hose clamps (spring type clamps) in the tight space under the machine.
2. Easier to fix since I pulled machine apart a few days before - removing the clog in the pump/motor assembly only to get everything back together to find out that the motor was dead. Still well worth the time and effort due to not having to go out and buy a new Machine...
  • Gerald from Midlothian, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
  • Parts Used:
    WH41X22935, WH23X10030
294 of 313 people found this instruction helpful.
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machine would not drain all other functions seemed o.k
Aside from getting the wet clothes and most of the water out,the toughest part of the job for me was to figure out how to get inside the machine. I nearly wrecked the thing trying to lift the top panel. After some frustration I removed the star-type screws on back of the control panel and found, tucked away neatly, the documentation/parts list complete with instructions on how to remove the FRONT panel. Once I got inside it was easy to locate the pump. I ran the drain cycle for a moment to see if the pump turned at all. The original had an exposed fan so it was easy to see that indeed the motor was not turning. I inspected all the hose and electrical connections to make sure I had the tools I'd need and the savvy to replace the part(s) if I could locate them. I'm not much of a web-head, so I was a little surprised when I typed G.E. appliances and the search took me to partselect.com where I was pretty much coached through the procedure before I even ordered the part. The box arrived ahead of schedule (yay) and when I looked at the pump it didn't look much like the one I was replacing. But then I realized it was the same thing just ten years more advanced. I used a small pair of vise grips to pinch and lock the pipe clamps open. I know there is a plier made for this, but... Anyways, after loosening the clamps and sliding them away from the pump I pulled the hoses off and let the last of the rinse water still in them run down my shirt sleeve to my elbow. (optional, not recommended) Thus refreshed I then rummaged through my socket set and found what I needed to remove the 2 sheet metal mounting screws and disconnected the 2 power leads. I removed the faulty pump and proudly showed it to my wife. Unimpressed, she asked how much longer. I quickly reversed the procedure to install the new unit and confidently piled in a load of laundry. The cycle completed just fine and has done so since. I will and have recommmended partselect.com to friends and will use it again for sure.
  • douglas from danby, VT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
  • Parts Used:
    WH23X10030
81 of 83 people found this instruction helpful.
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Pump and Motor Assembly began leaking and then seized.
First I removed the front panel by prying it forward with a Screw driver away from the side panels at the top (wrap a shop rag around the Screw driver to keep from scratching the paint). Once you have the panel pried loose at the top ... lean it forward until you can lift it off the tab type hooks at the bottom.
I next unplugged the wires from the motor. The orginal motor had three wires ... two on top and one on the left side. The one on the side is a ground wire for the open frame motor. The replacement motor is sealed and does not require this wire. Just leave it unplugged when the new one is installed.
Next I removed the inlet hose that attaches to the back of the pump. Remove it by loosening the hose clamp and removing it from the bottom of the tub, leaving it attached to the back of the pump. It is much easier to remove and transfer to the new pump once it is out rather than fight with the spring type clamp on the back of the pump in the close quarters inside the machine.
Next I removed the outlet hose from the top of the pump. Squeeze the spring clamp with Pliers and work it up and off the pump.
Now I just used a Socket to remove the two bolts holding the bracket to the inside front of the machine and removed the assembly.
I now removed the inlet hose from the back of the old pump. Just squeeze the spring clamp with Pliers and work it up the hose and off the pump. Transfer the hose to the back of the new pump reusing the same clamp.
I now bolted the assembly back into the machine, reattached the outlet hose to the pump, and then reattached inlet hose to the bottom of the tub. All that was left to do was plug in the two wires to the top front of the pump motor (as I mentioned earlier, leave the side wire from the old pump unplugged as it is not needed on the new one). I then ran the machine for a few moments with the front off to check for any leaks and then put the front panel back on.
The whole replacement cost about $50 and took barely 15 min. from start to finish. The machine now works perfectly.
  • Michael from Alexandria, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
  • Parts Used:
    WH23X10030, WH1X2727
50 of 55 people found this instruction helpful.
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washer didn't spin & water would not pump out
removed hoses and clamps. removed 2 bolts on pump. put it back together. done 15 min.
  • Ken from West Monroe, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Wrench set
  • Parts Used:
    WH23X10030
33 of 38 people found this instruction helpful.
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washer failed to drain water from machine
1) Disconnect power
2)remove front panel
3) remove screws and take hoses off
4) remove & replace water pump
:) YAY. all done
  • Kristy from Boca Raton, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
  • Parts Used:
    WH23X10030
17 of 19 people found this instruction helpful.
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Discharge Pump was leaking on our GE Washer
Popped the front off the washer by placing a towel under the screwdriver to prevent chipping the paint. Had to spent almost 45 minutes soaking up water that had leaked from pump. Must have been leaking for some time before enough leaked under washer and became visible, because there was a lot of rust build up. (1).Removed old pump by first un-pluging washer and them removing (2) connecting wires from pump. (3).Next use nut driver to loosen flex hose from washer. (not from pump). Loosen spring clamp from discharge hose , and slide up. (4) Using nut driver I removed (2) hex screws that held pump to frame, then removed pump and motor assembly. (5). Mopped up water with large (old) bath towels (6). Used hair dryer to dry area. (7). Used wire brush to brush away surface rust. then used small shop vacuum to remove this surface rust. (8). Used small brush to paint white rust-olem paint on rusted areas, used hair dryer again to help paint to dry, then gave it a second coat and again helped it dry. (9). I then removed flex hose from old pump assembly, checked it for cracks and finding none I attached it to new pump with existing spring clamp. (10). I then put pump assembly back inside washer, but did not attach with hex screws yet. (11). Re-attached the drain hose by sliding the spring clamp back down, making sure it is around the hose and discharge spout. (12). Reattach the flex hose to washer discharge spout. (13). Screw new pump and motor assembly unto newly painted frame. (14). Re-attach (2) wires to pump and motor assembly. (15). Plug washer back in and try filling it with some water, letting it go into the drain cycle to check for leaks. NOTE: You don't have to go through and entire wash cycle. Just use the dial to put some water in then move it to drain and /or spin to get the new pump and motor assembly going. I did this a couple of times and then did an entire load of clothes to ensure there were no leaks. After I was sure there were no leaks, I simply popped the front panel back on. My part cost a total of $64.00 including shipping, and it took me about 1 hour of my time. I checked with my local GE dealer and his cost would have been $98.00 for the part, and $85.00 for labor for a total of $183.00. I AM VERY HAPPY. Oh bye the way I had my part within 3 days of the order and that was with regular shipping. I will always use Parts Select from now on.
  • George from Cambridge, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
  • Parts Used:
    WH23X10030
14 of 14 people found this instruction helpful.
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1)pump leak damage,2) water over fill and leak water out the top
First I disconnect the power and then I pull the front cover and replace the water pump, drain hose, and the inlet hose this was fixed and straight easy job.My second problem was the overfill problem witch I took the knobs cover and I replace the water level switch.This job was also easy but did not fix my problem.
14 of 34 people found this instruction helpful.
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Washer won't drain water
Took front panel off the washer and found the pump working but no water drained from the tub. Took the motor off the washer by removing the two 10mm screws and attaching hoses. Decided to take the motor apart and found the propeller shaft has broken off inside the pump. Ordered new motor from Partselect and replaced it. Washer is working fine now.
  • Ben from Lake Forest, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set, Wrench (Adjustable)
  • Parts Used:
    WH23X10030
10 of 13 people found this instruction helpful.
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Pump went bad, machine had very little use would not buy another GE washer
Drain tub. remove 2 hose clamps and hoses. R&R 2 screws that hold pump.
  • William from Old Lyme, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
  • Parts Used:
    WH23X10030
9 of 9 people found this instruction helpful.
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Water was leaking from machine.
Open back cover and found that drain pump had a bad seal. Took it apart and bought new seal some what same size. Put everything togather and start washing clothers and wife complained that it became wost the before. When on line and found pump and price was just right to take a risk. Ordered on sunday and got ups tuesday.
Replaced pump on Sunday and leak was gone and wife was happy.

------Got chicken and beer that Sunday--------------
  • RUPESH from BELLFLOWER, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
  • Parts Used:
    WH23X10030
9 of 10 people found this instruction helpful.
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Customer Reviews
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      Model Cross Reference
      This part works with the following models:
      PartSelect Number: PS8768445
      Manufacturer Part Number: WH23X10030
      Brand
      Model Number
      Description
      General Electric
      51451Y1WW
      Washer
      General Electric
      51451Y2WW
      Washer
      General Electric
      52120TAWB
      Washer
      General Electric
      56021A0WW
      Washer
      General Electric
      56031A0WW
      Washer
      General Electric
      56041A0WW
      Washer
      General Electric
      56051A0WW
      Washer
      General Electric
      56121T2WW
      Washer
      General Electric
      56121T3WW
      Washer
      General Electric
      56121T4WW
      Washer
      General Electric
      56121T5WW
      Washer
      General Electric
      56121T8WW
      Washer
      General Electric
      56121TAWW
      Washer
      General Electric
      56121TBWW
      Washer
      General Electric
      56200T2WB
      Washer
      General Electric
      56200T3WB
      Washer
      General Electric
      56200T5WB
      Washer
      General Electric
      56220T6WW
      Washer
      General Electric
      56220T8WW
      Washer
      General Electric
      56220TAWW
      Washer
      General Electric
      56220TBWW
      Washer
      General Electric
      56221B0WW
      Washer
      General Electric
      56221B1WW
      Washer
      General Electric
      56221B2WW
      Washer
      General Electric
      56221B3WW
      Washer
      General Electric
      56221T6WW
      Washer
      General Electric
      56231B0WW
      Washer
      General Electric
      56231B1WW
      Washer
      General Electric
      56231B2WW
      Washer
      General Electric
      56231B3WW
      Washer

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