Product Description
Drive Hub Kit Specifications
This drive hub kit (part number W10528947VP) is for washers.
Drive hub kit W10528947VP connects the spin basket to the spin shaft that spins the basket. The kit may include multiple parts; refer to your parts diagram for a complete list of parts included.
Unplug the washer before installing this part. Wear work gloves to protect your hands.
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Part Videos
Replacing your Whirlpool Washer Drive Hub Kit
Troubleshooting
This part fixes the following symptoms:
Will not agitate | Spins slowly | Spinning Issues | Shaking and Moving
This part works with the following products:
Washer.
This part works with the following products:
Whirlpool, Maytag, Kenmore, Amana.
Part# W10528947 replaces these:
AP5665171, W10396887, W10528947VP
Customer Reviews
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Andrey N - October 16, 2020
Verified Purchase
kinda easy peasy!
Received in Montreal in less than 24 hrs! A video on removing the agitator would be helpful, luckily I had two hooks to gently remove the agitator by lifting the machine off the ground a few times in the process, I feel sorry for the guy that might damage his on removal (120$ +). Clean the splines before installing, I can see that dirt destroys the splines.
LISA S - October 13, 2020
Verified Purchase
Not to hard of a repair.
Appliance is back in working order same day as received part.
Michele G - May 12, 2020
Verified Purchase
Repair
Part was great came fast. Only thing that happened the u shape clip that comes with hub broke very easy pushing it in by hand to secure the hub down it snapped in half had to use the old one cause they dont sell it separately.
Susan L - December 21, 2019
Verified Purchase
Drive Hub Kit - just what we needed to repair our washer.
I was really happy with the shipping - I received the part the next day and had our washer up and running again that night. Really happy with the service of Part Select. This is the second time ordering a part for our washer and it was next day delivery as well - couldn’t be more happy.
David H - October 13, 2019
Verified Purchase
Quick and easy repair.
Just what I needed
Kim C - September 16, 2019
Verified Purchase
Easy repair..10 - 15 minutes and I was back in laundry business
The part came quickly. I was without my washer for just a few day and now it works like a dream
Murray D - July 18, 2019
Verified Purchase
Right part for the job.
The part was the right one and showed up in a very timely manner. Only issue is that this is the second time in less than 2 years I have had to replace it. Not the parts fault, I think this is a design flaw by the original manufacturer.
David A - February 27, 2019
Verified Purchase
Repair
Parts were as advertised. Easy to replace great service
Raphaël S - January 23, 2019
Verified Purchase
Fits perfectly
My appliance is a junk, but the part fitted fine. I did not even swore once while fixing the thing. Absolutely satisfied. I would definitely recommend.
Wayne N - January 12, 2019
Verified Purchase
Works way better now
The part is exactly what I ordered and it arrived the day after I ordered it. And even more impressive is I ordered it just a couple days before Christmas. I’m very impressed with the service and info on line. Thanks
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Customer Repair Stories
Average Repair Rating: 3.0 / 5.0, 17 reviews.
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Hub had warn its grooved teeth off and washer wouldnt agitate
ordered hub and it shipped quickly. I was able to put the hub in place and screw the screws in. you want to tighten them down slowly and go around to each screw tightening a little at a time so you don't break the hub. as you tighten the screws down the hub slides down flush. its impossible to just push the hub on with your hand. Buttoned it back up and got caught up on laundry. good day when the washer is fixed.
Other Parts Used:
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Allison from RICHFORD, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
50 of 66 people
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Wouldn't spin properly
Replaced the gears that were eaten up, the retainer and the actuated. All parts but the spring are plastic. Did all according to your instructions. Happy to report all went well. Washer is working again.
Other Parts Used:
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Beverly from MADISON, IN
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
28 of 31 people
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Waher would not spin and made noise
Removed center cap, loosened center nut, pry lightly up on center plate and tap center nut. Center plate comes loose, remove nut, remove center plate. Pry lock clip out and remove, remove screw with electric impact (screw drive will work, but slower), remove drive hub. Install new drive hub (be sure to check screw hole alignment), install and tighten screws (be sure to follow a skip pattern and bring it down even), install lock clip, install center plate, install and tighten nut, replace center cap. Done!
Other Parts Used:
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Andrew from SYLVANIA, OH
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Wrench (Adjustable)
14 of 16 people
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Washing machine would not spin clothes, little to no agitation
Our 5 year old Kenmore washing machine broke. The first symptom was that the clothes would come out completely wet. This was due to no spin cycle. The second symptom was that the washing machine had little to no agitation. The lid still locked shut, there was no odor, and you could hear the machine running.
In the event a machine does not agitate or spin, the diagnostics on this website will lead you to believe that drive hub assembly or shift actuator is the problem. The drive hub assembly is by far the more common repair (the pieces are made of plastic and are designed to wear out). If you are torn, go with the drive hub kit repair. That's what it was.
There were some surprises after carefully watching the how to video. First, the agitator in my machine was very tall and required a socket wrench extension to reach the drive hub nut. This will require two sets of hands. Second, the drive hub nut was stuck to the point where I nearly gave up. WD-40 and degreaser did not work to loosen. I ended up pouring a half teaspoon of powdered soap onto the stuck nut to get more grip on the nut. This, along with two sets of hands, got it loose. Third, calibrating machine was barely touched on in the video but this is extremely difficult, the instructions that come with the part were insufficient, and the videos on the internet are not that good. In the end, I'm not sure that the machine ever calibrated. In essence, the machine is re-calibrated by turning the switch in a specific sequence of right to left. Lights are then supposed to flash. This never did anything. I ended up opening and shutting the lid 10 times in 10 seconds as this was allegedly a way to recalibrate.
Note: 2018 and later washing machines suck because of California and the federal government rules and pressure to make them "green". Well, they don't work that well anymore as a result. Keep this in mind when you vote.
In the event a machine does not agitate or spin, the diagnostics on this website will lead you to believe that drive hub assembly or shift actuator is the problem. The drive hub assembly is by far the more common repair (the pieces are made of plastic and are designed to wear out). If you are torn, go with the drive hub kit repair. That's what it was.
There were some surprises after carefully watching the how to video. First, the agitator in my machine was very tall and required a socket wrench extension to reach the drive hub nut. This will require two sets of hands. Second, the drive hub nut was stuck to the point where I nearly gave up. WD-40 and degreaser did not work to loosen. I ended up pouring a half teaspoon of powdered soap onto the stuck nut to get more grip on the nut. This, along with two sets of hands, got it loose. Third, calibrating machine was barely touched on in the video but this is extremely difficult, the instructions that come with the part were insufficient, and the videos on the internet are not that good. In the end, I'm not sure that the machine ever calibrated. In essence, the machine is re-calibrated by turning the switch in a specific sequence of right to left. Lights are then supposed to flash. This never did anything. I ended up opening and shutting the lid 10 times in 10 seconds as this was allegedly a way to recalibrate.
Note: 2018 and later washing machines suck because of California and the federal government rules and pressure to make them "green". Well, they don't work that well anymore as a result. Keep this in mind when you vote.
Other Parts Used:
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Brian from APTOS, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
7 of 7 people
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Slow Spin Cycle with Fast/Normal Agitator
My spin cycle was running, but spinning slowly and not drying my clothes. The agitator spun quickly like normal, but the basket did not spin fast. It seemed like something was slipping. I checked the belt, but it seemed fine and it was less than a year old. I was afraid that the transmission was going, but there wasn't any grinding sound of gears. Luckily the hub part description said that this could fix the slow Spin cycle. Over all the repair was easy, but pulling the agitator off was very difficult. I've got a strong grip and patience and after about 10 - 15 mintues of yanking on the agitator it came off. Don't try to use pliers as it will damage the plastic agitator. Replacing the hub drive and reassembly went very smoothly. The old hub drive wore out because it is plastic and connects to the metal drive shaft from the transmission. After years of torque, the hub will eventually strip out. Sooner depending on your usage and heavy duty cycles. In case you don't know, your machine might have the service manual in it on the inside of the body taped to the side. Mine helped me run through some troubleshooting steps and component tests to pinpoint to problem. Thanks Parts Select!
Other Parts Used:
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Michael from AURORA, CO
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Socket set
5 of 5 people
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The tub would spin but it was weak. The splines were stripped on the drive hub.
Pulled the agitator, un-screwed the drive hub, cleaned the splines on the transmission, vacuumed the debris out of the tub. The repair video said to put towels or something down in the tub so if you drop a screw it will catch it. Put it back together and re-calibrated it. It didn't want to go into the calibrate mode until i moved the mode switch all the way to the left and then right first. Good quality factory parts!
Other Parts Used:
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Doug from EAU CLAIRE, MI
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Socket set
5 of 6 people
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During the Spin cycle the washer was noisy and moved around
I watched the video and did exactly what they said to do. It was really easy. The key to the success was in the parts that were mailed to me it had a separate piece of paper telling you to "reset" the washer after doing the repair. I missed this when I watched the video. That was a critical part of the repair which required no tools to accomplish.
I have done 6 loads of wash and the washer has not made any crazy noises and hasn't moved!
I have done 6 loads of wash and the washer has not made any crazy noises and hasn't moved!
Other Parts Used:
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JOHN from HERNANDO, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
5 of 6 people
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the splines were worn out on the hub assembley
screw driver and a rachet and socket took it off and put the new one on . no problem follow the direction that comes with it .
Other Parts Used:
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Johnny from NORTH JUDSON, IN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
5 of 6 people
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Agitator would not spin, causing when tried to shift into high speed spin. It would cause tub to go out of balance.
First had to take the top of the agitator off to expose the bolt down at the bottom of the agitator. Take a ratchet with 2 1/2 extensions to get bolt off had problems so I had to use impact gun. pull agitator straight up, was stuck a little bit, but once she giving her a few tugs, it popped off the hub. On top of the hub, there is a keyway. Use a straight screwdriver and tap it out sideways. Then remove six Phillips screws and the hub pulls out. Clean the splines really good before you put new hub in. Slide new hub in put six screws in. Tighten them down evenly. Put new keyway back in slide agitator back onto shaft. Bolt on,tighten down Bolt, put top agitator back on. Replacing shift actuator tilt washer up so you can get to the bottom side take a nut driver. There’s two screws on the shield remove them that exposes the shift actuator on the side of the transmission. Remove the harness there’s a clip you push and pull straight out and there’s two screws I believe they’re Phillips And it pulls straight down put new one up in there put the two screws back in make sure the plastic tab on the shift actuator went into the tab of the transmission replaced the wire harness, push it back in make sure it snaps in put shield back on,the two screws in,and you are ready. Once you have those parts back on, you have to reset the washer instructions in your manual. It tells you how to do it. you have to do this or your washer will not work properly.
Other Parts Used:
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Duane D from Chariton, IA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
4 of 4 people
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Very wet clothes after load was complete
Remove the center cover with a screwdriver then loosen the 7/16 bolt with an impact driver socket ccw to remove completely biggest issue is removing bottom cover tried pick tools only thing that was succesful was some dawn dishsoap on the center bolt area to loosen enough to lift up the cover replace the hub part that had worn spline grooves remember to use blue loctite on the 7/16 bolt before re-installing cw to tighten bolt
Other Parts Used:
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Craig from CRARY, ND
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers, Socket set
4 of 4 people
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Annette
October 30, 2017
Does part 8 come with part 9 or do you have to order separately?
For model number mvwc555dwo
Hi Annette, Thank you for the question. When you order #8 PartSelect Number PS601209 Hub you will be shipped both Item #8 and #9, The Hub and Washer Drive Hub Retainer.Hope this helps!
34 people found this helpful.
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John
October 18, 2019
This part wears out every two to three months it is not because of overloading it is because of a bad design. The washer says it is heavy duty then why would you put a cheap part made of plastic on it! This part should be made of metal! My opinion Kenmore should recall the part and make a metal replacement part!!
For model number W10528947
Hello John, Thank you for contacting PartSelect. We believe this is a concern best addressed by the manufacturer. We are a parts distributor. We do not manufacture any units, parts, authorize substitutes, or fulfill warranty claims. Please contact your unit's manufacturer, directly.Hope this helps!
25 people found this helpful.
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LP
March 28, 2018
Is the replacement hub #8 made of metal or plastic?
For model number MVWX655DWO
Hello LP, thank you for your question. The part number HUB W10528947 is made of plastic. Good luck with your repair!
9 people found this helpful.
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Lori Strickland
January 9, 2019
My wash tub in the middle of machine is spinning so fast and throwing the clothes all around so it’s off balance. Will this fix the problem?? everything else seems to work well it is only 1 1/2 years old
For model number MVWX655DW1
Hello Lori, thank you for your question. We would recommend replacing the Drive Splutch Kit.part number W10721967, belt part number WPW10006384 and actuator part number W10913953 first. An issue with the hub kit is usually noise, or grinding or the tub doesn't spin during the spin cycle. I hope this helps!
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Heather
January 31, 2019
I replaced the screw that holds the wash plate a few months ago. Now the plate spins freely and the machine wont agitate properly...will the drive hub kit fix the problem or do i need a new wash plate? (the screw is tight)
For model number WTW5000DW0
Hi Heather,
Thank you for your question. If the washplate is spinning freely and the screw is tightly in place, it may be stripped. This usually occurs if the the washer is constantly overloaded. You will likely need a new washplate. I hope this helps. Thank you and have a great day!
8 people found this helpful.
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Chuck
September 13, 2017
Will replacing the hub quiet down the noisy spin cycle?
For model number WTW4950XW3
Hi Chuck,
Thank you for your inquiry. There are a couple of parts that could cause your machine to be noisy during the spin cycle. You may want to check your clutch assembly, belt, and your suspension rods. These parts can wear and tear over time and may be the cause of the noise. Good luck with your repair.
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David
February 7, 2019
The machine wont spin, installed a new gear case (old one was striped at top and the hub was also stripped out. order new up hub did install new gear case. once new hub is installed should this be good to go or am i missing something else?
For model number mvwx655dw1
Hello David, Thank you for the question. If it is just the hub and gearcase that was damaged, this kit should fix the issue. When you order #8 PartSelect Number PS601209 Hub you will be shipped both Item #8 and #9, The Hub and Washer Drive Hub Retainer.Hope this helps!
4 people found this helpful.
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Jeanne
August 22, 2019
Not spinning out the water completely. Towels still very wet!
For model number MVWC4258W1
Hello Jeanne, Thank you for the question. I suggest checking the driver belt PartSelect Number PS11747978 to see if it has wear and has stretched out. If there is wear it may not be able to grip and spin fast enough on bigger loads. Hope this helps!
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Mike
January 16, 2018
Will the basket having a little free play cause the washer to get out of balance? I am having a problem with it getting out of balance on the fast spin cycle then switching to a slower speed spin. I have replaced the spluch and belt. My only guess now is to replace the hub and retainer and/or the suspension top pivots.
For model number 110.25132410
Hi Mike,
Thank you for your question. If the washer is still out of balance and you have replaced the clutch and the belt, you will need to check the suspension rods and the suspension rod supports.
I hope this helps. Thank you and have a great day!
3 people found this helpful.
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Lyn
August 6, 2018
The washer agitates but the drum doesn't turn during washing and spin, just agitater
For model number Mvwx655dw1
Hello Lyn, thank you for your question. There are a few parts we would recommend you check. The Drive belt, clutch, hub and actuator. Here is a like to these parts. I hope this helps!
https://www.partselect.com/AdvancedModelSymptoms.aspx?ModelNum=MVWX655DW1&mfgModelNum=&fkMfgID=1&ModelMasterID=868794&PID=26
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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS6012095
Manufacturer Part Number: W10528947
Manufacturer Part Number: W10528947
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