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Troubleshooting
This part works with the following products:
Microwave, Range, Microwave Oven Combo.
This part works with the following products:
General Electric, Hotpoint.
Part# WB36X10071 replaces these:
AP2030060, 259723, WB36X945
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Don S - January 13, 2021
Verified Purchase
easy repair
part came fast and packaged awesome
Pierre G - August 19, 2021
Verified Purchase
New Glass Lens
It came with in 3 days packed very well took it out of the box it went in with out a problem. The same as original. Very EASY 5 stars all the way. Pierre
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Customer Repair Stories
Average Repair Rating: 4.7 / 5.0, 21 reviews.
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Lens cracked and bulbs burned out
First I removed the single screw holding the lens assembly in place. Then I lowered the assembly and tilted it until it came out. To remove the existing cracked glass lens there were four tabs bent down on it. By hand I lifted each tab just enough to remove the broken lens. I then replaced the broken lens with the new one and re-bent the tabs down by hand to secure them to the new lens.
The lens assembly, now removed, revealed the cavity that contained the two halogen bulbs. Since they were both burned out for days, they weren't hot so I could pull each one out by hand. The bulbs are secured by two straight heavy gauge wire leads and provided a little resistance but come out fairly easily. Make a mental note of the angle they came out so it will be easier to replace them with new ones.
You're not supposed to touch halogen bulbs with your bare hands, so I used the bubble wrap they came in as a means to hold the bulb while installing it.
Be sure to insert the bulbs at the same angle they came out so the pins do not get bent.
Once both bulbs are in place, replace the lens cover assembly by putting the end opposite where the screw hole goes in first on the right, then swing it up until flush and screw it down.
The lens assembly, now removed, revealed the cavity that contained the two halogen bulbs. Since they were both burned out for days, they weren't hot so I could pull each one out by hand. The bulbs are secured by two straight heavy gauge wire leads and provided a little resistance but come out fairly easily. Make a mental note of the angle they came out so it will be easier to replace them with new ones.
You're not supposed to touch halogen bulbs with your bare hands, so I used the bubble wrap they came in as a means to hold the bulb while installing it.
Be sure to insert the bulbs at the same angle they came out so the pins do not get bent.
Once both bulbs are in place, replace the lens cover assembly by putting the end opposite where the screw hole goes in first on the right, then swing it up until flush and screw it down.
Other Parts Used:
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Mark from GRAND BLANC, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
222 of 306 people
found this instruction helpful.
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repair broken lens and replace light bulb.
This was a super easy repair job. I couldn't figure out how the lens that covered the light bulb would have cracked and realized it must have been from my contractor when he replaced my stove. I can't prove it, of course, so I am left doing the repairs. The website was very easy to order from and confirm that I had the correct parts as the model numbers tend to change over time.
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Heidi from Astoria, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
20 of 27 people
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Original filter needed replacement, bulb socket was damaged, lens was broken.
Removed the 7 screws holding the bottom of the microwave cover, also opened the access covers to the lights. Damaged socket was easily replaced along with both bulbs and the broken lens, then resecured the covers. Top front cover was removed (2 screws) and the new filter was inserted, then the cover replaced. Very easy, about 15 minutes, without any injuries!
Other Parts Used:
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David from Dade City, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
14 of 21 people
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Broken light lens for the light bulbs
Took the screw out of the glass door holder, bent the clips up and removed the broken glass. While this was open chenged the light bulbs as well. Put new glass in bent the holding clips down and closed the doors and installed the screws again. So nice to have good light again and also new glass in them. Never noticed they were broken before.
BY THE WAY PARTS SELECT IS VERY PROMPT AND I RECEIVED MY PARTS IN ONE DAY AFTER THEY SHIPPED. SHIPPED ON MONDAY GOT THEM TUESDAY, thanks parts select for your promtness and speedy work for shipment.
BY THE WAY PARTS SELECT IS VERY PROMPT AND I RECEIVED MY PARTS IN ONE DAY AFTER THEY SHIPPED. SHIPPED ON MONDAY GOT THEM TUESDAY, thanks parts select for your promtness and speedy work for shipment.
Other Parts Used:
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TERRELL from OAK POINT, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
11 of 16 people
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broken lens
first i remove the screw, then removed the lens assembly (really a frame) bent the feet out of the way, slid the old lens out and the new one in, bent the feet back in place and inserted the assembly into place replaced screw. the killer is a day later it was broken again, think the lens can't handle the heat from the oven below or the lights above. you guys where great fast and exact match part but the ge design is flawed
Other Parts Used:
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greg from bellingham, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
9 of 10 people
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Broken glass and bad bulb
Removed one screw, slid frame out and removed broken glass. replaced bulb. The hard part was slidding the frame back in place and starting the screw. We were very surprised at the fast delivery of the parts, thank you. The sad part, a few days later the glass broke again. We are trying to get to the people at GE to solve our problem. We feel like that will not happen, we just do not have the time to stay on hold on the phone waiting for someone to solve our problem. Will reorder glass.
Other Parts Used:
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Chris from Destin, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
4 of 4 people
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stove Lights on bottom of microwave burned out and glass cover broke
Just unscrewed the screw holding the cover in place, removed the broken glass wearing gloves and then removed both of the burned out lights. Replaced the bulbs while wearing gloves to avoid the commone problem of contaminating the halogen bulbs during installation which can shorten their life. Replaced glass into cover bent back short tabs to hold the glass in place and closed the cover. Reattached cover with screw and it was done 15 minutes tops
Other Parts Used:
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Andrew from Park Ridge, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
4 of 7 people
found this instruction helpful.
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Lens Was Not Sized To Fit And Was Left Extremely Sharp
Had to take to a local glass shop for sizing and to remove sharp edges. Will never order again.
Other Parts Used:
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robert from salmon, ID
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 4 people
found this instruction helpful.
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light lens broke a couple of years ago
unscrewed the screw, pried up metal tabs that hold in light lens. took out broken pieces, slid in new light lens re-secured tabs with fingers, screwed in the screw again.
Other Parts Used:
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KAREN from MANSFIELD, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 6 people
found this instruction helpful.
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Burnt out Halogen Bulbs and Broken Glass Shield
I usually replace the charcoal filter in the Microwave one every 3 months. this light out looked confusing and complicated at first, however I was surprised how easy it was when you have proper tools and directions from fellow Do It Yourselfers.
Other Parts Used:
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Amitabh from Bartlett, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 4 people
found this instruction helpful.
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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS247275
Manufacturer Part Number: WB36X10071
Manufacturer Part Number: WB36X10071
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Description
Get in touch, we're here to help!
1-866-883-8386
Monday to Saturday
8am - 8pm EST