The lower rack provides easy loading with flexibility for small and large items, and helps hold the dishes in place during the wash and dry cycle. The rack measures approximately 22-inch x 21-inch. The rack is light gray in color with wheels included, lower fold down, and a flexrow retainer. This is a genuine OEM part.
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★★★★★
★★★★★
Deb S - March 16, 2021
Verified Purchase
Good part, easy repair
The part was shipped immediately. Arrived well packed and in good condition. Easy to install.
★★★★★
★★★★★
Kirsten E - April 8, 2023
Verified Purchase
needs instruction sheet
The part is fine, though expensive. It came with no instructions, an annoyance. It took us many minutes to figure out how to click the supports together. Also, it took more than three months to arrive.
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Customer Repair Stories
Average Repair Rating: 4.1 / 5.0, 19 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
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rusted racks
Repair went OK but there were no instructions at all. Just boxes full of parts. Otherwise,assembly went smoothly. The dishwasher works like new. ( I feel that the parts were way over priced)
I pulled off the old clips and easily replaced them with the new clips and popped on the wheels. I replaced 8 clips and 8 wheels in less than 15mins
Other Parts Used:
Diane from Waltham, MA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
20 of 38 peoplefound this instruction helpful.
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bottom rack was starting to rust away and we needed a new one
The dishrack came in one box I opened the box snapped on the rollers and the bumpers and put it in the dishwasher, could not have been easier Thank you partselect
Other Parts Used:
pat from muncy, PA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
19 of 27 peoplefound this instruction helpful.
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replacement old rusted racks and other broken parts
justed snaped the old bottom rack wheel off installed new that came with the rack .Same with the top and other parts. Your service was great, even with back ordered parts, and delivery was timely after you received backorder. Very Pleased and will use your service again. Thank You.
Coating on the rack has worn exposing the metal underneath
There were no instructions with the part, but looking at the old rack it was simple to see how the parts should be assembled. Took the center part from the old rack, twisted off, and applied it to the center of the new rack. Snapped on the wheels and was done. Very simple assembly.
Other Parts Used:
Susan from Shelby Township, MI
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
13 of 20 peoplefound this instruction helpful.
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The bottom dishrack was having areas that were breaking off and showing rust.
We took the rollers off the old one (new ones came with the dishrack also) and put them on the dishrack (they snapped on). There was also an extra piece that we figured out how to put on. Then slid it in place and it was fine.
Other Parts Used:
Ed from Schofield, WI
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
6 of 11 peoplefound this instruction helpful.
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Old rack rusting
This is the second time I have replaced a rack. You just pop on the new rollers and you're good to go!
Other Parts Used:
Lynn from Schenectady, NY
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
5 of 7 peoplefound this instruction helpful.
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worn and rusted lower dishrack
First, I checked the ripped box for damage to the dishrack. Fortunately, there was none. Then I looked for the instruction booklet. Unfortunately, there was none. And the parts bag was ripped and I did not know what was supposed to be in it. So, I rechecked the photo of the dishrack on the website and found that either parts were missing or the dishrack was different than illistrated. After a few moments of thought, I realized the latter was the case. I then figured I would have to use some deep thought to do the installation since neither the missing instruction booklet nor the unzoomable photo would help. So, I pulled out the tall thin thingamabob from the old dishrack and put it in the new one though it did not secure as tightly. Then I put the wheel units on just like the old one. What I could not immediately figure out was where the collapsible rack row was mounted. I eventually realized that the rod went into a hole in the wheel units and the latch mounted above one unit. I still have no idea where the two other tan clips go. Though the dishrack is different and thus requires different science to fill it, it appears to do the job.
Thanks for asking.
By the way, it was not blue.
Other Parts Used:
Greg from Royal Oak, MI
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
4 of 6 peoplefound this instruction helpful.
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replaced the bottom rack
It was a piece of cake, just slapped together and slid it into place!
Other Parts Used:
Karen from Clackamas, OR
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
3 of 4 peoplefound this instruction helpful.
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lower rack started to rust through coating
Since there were no printed instructions, we looked at the photo schematic. Reassembly using the photo was easy by putting the old rack alongside the new one and adjusting the new rack spacing to match the old one. We also had new wheels which snapped on. We were delighted to repair and replace this good, older dishwasher rather than purchase a new one!
Other Parts Used:
Carol from St Johnsbury, VT
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
3 of 7 peoplefound this instruction helpful.
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Questions and Answers
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15 questions answered by our experts.
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William
November 21, 2018
I own a Whirlpool gold "quiet wash plus" dishwasher model number gu940scgb0, sn fh4315206. I need to replace the lower dish rack. Why does the dish rack picture in this catalog not match my lower dish tray.
For model number GU940SCGB0
Hello William, thank you for your question. The rack looks different because it has been changed, or substituted from the original. This part number W10311986 is the replacement rack that is compatible with your model. Even though it looks different it will function the same as the original. Good luck with your repair!
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Judy
April 10, 2019
Does part number w10311986 (lower dish rack) fit the model number above? And do I need to buy the wheels, kit, etc.?
For model number DU915QWDQ1
Hello Judy, thank you for inquiring. Yes, Lower Dishrack Kit part PS2378335 is the correct replacement for your model. It comes with the wheels, bumpers, fold down tine and flexrow retainer.
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Edward
February 9, 2020
I have the above dishwasher and need to replace both upper and lower racks along with the rollers. What parts do i need and do you have available?Thanks for your time.
For model number DU8570XT
Hello Edward, thank you for your question. The upper dish rack is Part #: PS12348079 and the lower dishrack is Part #: PS2378335. The lower rack rollers are Part #: PS358588. For the upper dishrack the rack does not come assembled. This is a replacement rack for some models. If you do not have an adjustable rack you will need to transfer the rollers off the old rack to the new one. The adjustable rollers will not let the manifold align with the rear feed tube. I hope this helps.
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Catherine
March 26, 2020
The rack has eroded so black stuff is showing through. Is that dangerous? It sometimes leaves black specks on the dishes.
For model number GU2400XTPQ5
Hi Catherine,
Thank you for your question. If the plastic on the racks has eroded so much that you are seeing the part inside, you should replace the dishrack so that it is not leaving black specks on your dishes. We hope this helps. Thank you and have a great day.
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PAUL
February 27, 2018
Lower rack
For model number dwu8260bax
Hi Paul,
Thank you for contacting us. The part number listed under your model number for the lower dishrack is PS11747682. If you would like to place an order for it, you may order it online, through one of our online chat sessions or by calling our customer service line and anyone would be happy to assist you. I hope this helps. Thank you and have a great day!
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Cynthia
February 27, 2025
I'm not sure if the "B" in the model number is correct, it's worn on the tag, so not readable. I think "Lower Dishrack Kit W10311986" is the replacement part for my bottom rack. I only need the rack not the extra parts. Is this replacement part white and if not, is it possible to get it in white to match my dishwasher?
For model number GU940SCGB2
Hello Cynthia, Thank you for contacting us. We confirm that this part is compatible to the model number that you provided. We show it is now only available in a light grey. We hope this helps you.
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Sal
May 30, 2022
Does this kit work with this dishwasher? Thank You.
For model number DU850SWPS3
Hello Sal, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS1964469. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
My current lower rack has all flat edges - no cut outs - is that a problem?
For model number DU920QWDB0
Hi Randine,
Thank you for your question. Based on the model number you provided, this lower dishrack is listed under it and it would be designed to work in it. I hope this helps. Thank you and have a great day!
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Robert
November 16, 2019
Will the lower dish rack pictured be compatible with my whirl pool model number
For model number du950pwkq1
Hi Robert, thank you for your question. Yes, this is the part that you are looking for according to your manufacturer and the model number provided. I hope that helps. Good luck with your repair.
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Joseph
January 7, 2020
Does part number ps2379335 come with all the wheels attached?
For model number WDF750SAYM1
Hello Joseph and thank you for writing.
No, this is just the lower rack, the wheels PS11722152 are sold separately.
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