See part 10 in the diagram
( Grid squares measure 1x1 inch )
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Product Description
Suspension Rod Kit Specifications
This suspension rod kit, also known as a suspension damper kit, is designed to support the inner tub of your washing machine and reduce excessive vibration during operation. The kit includes four suspension rods, each with a spring and suspension ball cup to ensure secure placement and smooth movement. If your washer has become unusually noisy or unstable, replacing worn or damaged suspension rods can help restore balance and prevent further damage. Always verify compatibility with your model before installation.
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Troubleshooting
This part fixes the following symptoms:
Shaking and Moving | Spinning Issues
This part works with the following products:
Washer.
This part works with the following products:
Whirlpool, Maytag, Kenmore.
Part# W10247710 replaces these:
AP4411122, W10237427, W10256514, W10277357
Customer Reviews
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Brian L - January 2, 2025
Verified Purchase
Solid Parts.
Watched a few videos on the install. The parts fit perfectly and I had it done in about 20 minutes. Best advice was to use the hook on the old rods to pull the new ones up and through. Delivery was fast.
Clovis L - November 11, 2022
Verified Purchase
So glad I found this
I managed to fix my washing machine myself and saved the money instead of paying an appliance guy. After countless research I found that it may be the suspension needs to be changed. It did the job and the cost was 160$ and my time was 2 hours. I can do my laundry in peace again. What made me buy this part from this site was that I could enter my product code from the washing machine and this site found the matching part. Sold!!!
Steve B - May 5, 2022
Verified Purchase
Maytag washer tub suspension kit
No more UL codes on this machine thanks to this fix. Parts were here fast and installed in under an hour, no special tools required, just my time and a set of pliers. Working like new again. Happy wife…Happy life!
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Customer Repair Stories
Average Repair Rating: 3.1 / 5.0, 3 reviews.
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Suspension rod snapped, tub tilted severely and resting against metal cabinet, load unbalanced error
My problem stemmed from a previous leaky bleach dispenser hose (repaired over a year ago). It had leaked just above suspension rod assembly (only 1 of 4 was effected).Rod had rusted to point where it snapped just below the top mount. This actually made the replacement very easy as the rod simply slid out of the bottom tub channel and onto floor when washer tilted 45 degrees. Before tilting washer, unplug washer and disconnect supply lines and drain hos Use pry bar to separate cabinet top from cabinet lower section. Tilt top section to grant accesses to top suspension rod retainer mounts. Remove black rubber retainer washer from new suspension rod. As assistant holds tilted washer, a new suspension rod can be pushed thru bottom tub channel. Place black rubber washer back onto suspension rod. This will prevent the new rod from sliding full back out tub channel when released. The purchased suspension item has four rods and four top retainers. I could have reused the old retainer, but would have been more difficult to release the remaining rusted rod bit. So pulling up on rod and twisting suspension rod such that rod hook end pass thru top cabinet retainer cup and slides into position on new rod hook end retainer. Release retainer and rod, and move tub side to side allowing retain to assume natural position. (reference the other 3 retainers). Realign mating surfaces of cabinet top and cabinet lower if needed. Close cabinet top onto cabinet lower. Connect supply lines and drain hose, Plug unit in. Repair complete.
Other Parts Used:
-
Jeffrey from Roanoke, VA
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Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
7 of 9 people
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Changed out suspension springs
Follow step by step YouTube channel for this.
Other Parts Used:
-
John from NEWPORT BEACH, CA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers
3 of 4 people
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Load Balance on rinse/spin cycle
Notice Basket Hub replacement video and application was straight forward.
Suspension Rod Kit was a little more time consuming, video are ok, but
don't rely on video along. Removing top of appliance check and recheck
rear of appliance for attachments screw prior to trying to remove top.
Suspension Rod Kit was a little more time consuming, video are ok, but
don't rely on video along. Removing top of appliance check and recheck
rear of appliance for attachments screw prior to trying to remove top.
Other Parts Used:
-
WILLIAM from ALTURAS, FL
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Difficulty Level:Easy
-
Total Repair Time:1- 2 hours
-
Tools:Pliers, Socket set
1 person
found this instruction helpful.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS2355518
Manufacturer Part Number: W10247710
Manufacturer Part Number: W10247710
Brand
Model Number
Description
Get in touch, we're here to help!
1-866-883-8386
Monday to Saturday
8am - 8pm EST