Auger Motor WR60X10258

Hi Bob, Thank you for your inquiry. You may have to check both the touch pad and the control board to see which one is causing the issue. I hope this helps. Thank you and have a great day!

Hi Vernon, Thank you for the question. With the auger motor not running you will want to check to see if there is power to it. If there is power going to the motor and it is not running it will need to be replaced. Hope this helps!

Hello John, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number: PS783777. Hope this helps!

Hello Megan, thank you for your question. If the motor is turning in the wrong direction and pushing ice to the back of the bucket, the motor would have to be replaced. Good luck with your repair!

Hi Barry, Thank you for your inquiry. From reviewing the information you provided your best bet would be to replace either the ice bucket auger or the ice bucket and auger assembly. I hope this helps with your repair. Thank you and have a great day!

Hello, Thank you for your question. If it appears you are getting only either crushed or cubed ice from the dispenser, check the following: • It is normal to get a slight amount of crushed or broken ice cubes before or while dispensing cubed ice. This is most common after crushed ice was used and you then select cubes. The remaining chips in the crusher blades or the bottom of the bucket get picked up as cubed ice is dispensing. • When cubed ice is selected, dispensing cubes requires energizing a lever behind the ice bucket to open a flap and allow whole cubes to come out. If an ice cube gets behind the ice bucket, this can prevent the lever from working. Remove the ice bucket and check for ice that may have fallen behind the bucket. • If no ice cubes are behind the bucket, try to dispense ice with the bucket removed. Shut the door, press the ice dispenser and listen for a loud snapping noise. If no snap is heard service will be needed. If you hear a snap, reinsert the bucket and try Cubed ice again. If still no cubes, then check for frozen ice in the bucket. To remove and check the ice bucket: 1. Pull the ice bin out by lifting it up in front and sliding it forward. 2. Check for and remove clumped or shaved ice in the bin. 3. If ice remains, run the bin under warm water until the ice melts completely. Dry the bin thoroughly. 4. Reinstall the ice bin by pushing it all the way back against the freezer wall. 5. Allow time for Icemaker to cycle again – to make cubes. 6. Select CRUSHED ICE and then CUBED ICE. 7. Try the dispenser again Here is a link from our website that you may reference if this is not this issue, https://www.partselect.com/Repair/Refrigerator/Not-Dispensing-Ice/.I hope this helps. Thank you and have a great day!

Hello Brandon, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is Part Number: PS11701246. Good luck with the repair!

Hi Ralph, Thank you for your question. If you are looking for the plug in part that plugs into the back of the refrigerator. The plugin piece is part of the auger motor assembly. The part number listed under your model number for the auger motor assembly is PS1993875. I hope this helps. Thank you and have a great day!

Hi Bill, Thank you for your question. The part number listed under your model number for the auger motor is PS1993875. I hope this helps. Thank you and have a great day!

Hello Ray, Thank you for the question. I suggest testing the Micro Switch, Part Number: PS8259956 before replacing the board. The dispenser switch is what tells your refrigerator that it is ok to dispense ice. Thank you for your inquiry, good luck with this repair!