Our Jenn-Air cook top is 25 years old. One can no longer order parts for this old of model. We ordered new SS burners as well as new Burner cartridge terminal blocks for a new and current model. They work perfectly. Took 10 minutes. $ 350 dollars verses $ 2600 for a new JennAir range plus instillation. Unit looks and works great. Plan to order new switches next.
Other Parts Used:
Ronald from Avon, CO
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
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one side of cooktop did not work
I took out the side of the cooktop that did not work. I had to take off the bottom of the cooktop and checked where electricity was going and not going. Once I found the part that needed replacing, I went on the website, search for Jen-Air cooktops and model number. From the sketch on the website, I was able to order the part needed. I decided to get 2 in order to replace both parts at one time, just in case. The part arrived quickly and was easy to install. The most time I spent was taking the backside off the cooktop and cleaning it.
Other Parts Used:
Rebecca from Broadway, NC
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
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Broken glass top
Took about 10 minutes at the most. Unscrewed 6 screws. Took old top off screwed new top on. New top is a much better design. Amazed how fast we got it! The old glass was completely flat. Since I very rarely change out tops for my grill, I forgot which end the plug in was. I thought liquid had run under and the glass was just stuck. When I forced to hard (on the wrong end) the glass cracked. New glass has a small raised bump on the free end so you always know which end to lift! Very happy!!
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11 questions answered by our experts.
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EUGENE
March 23, 2018
Comes on, but does not heat
For model number CVEX4100B
Hello Eugene, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: the surface element control switch-part# W11120791, burner cartridge terminal block-part# WPY708730, or check for a loose or burnt wire connection. Hope this helps!
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Ronald
May 30, 2019
How come when i turn on a big burner it heats up as high as it will go.No low or medium, just high
For model number Jes9750baw
Hello Ronald, thank you for writing. For this symptom you will want to replace either the Burner Cartridge Terminal Block part PS11757594, the Terminal Block part PS11750972, or the Infinite Switch part PS11744449. We hope this helps.
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Linda
February 11, 2019
All the units work on the left side but only the grill unit works on the right side. So there
Is power on the left. Could the terminal receptacle be the part to fix? Some times the burner units will heat on right side, or heat up but not as hot as dialed. Please advise.Thanks-in advance for your help
the cavagnaros
For model number RC8700EDW0
Hello Linda, Thank you for contacting us. thank you for your question. There are a few parts that could cause this issue in your appliance. First I would say test your elements with a multi meter to see if they are working correctly or not. They should be reading between 0 - 50 ohms to be working correctly. The other part you should check would be your oven temperature sensor. That can also be tested with a multi meter and should be reading between 1000 - 1100 ohms. If those three parts are fine however, then the issue may be in your control board. I hope that helps. Good luck with your repair.
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Linda
February 12, 2019
My jenair had 3 seperate plug in units. 2 are burners, one is grill unit. They all function
When plugged into the left side. When i try plugging into the right side none of the burners
Operate unless giggle then may heat. The grill unit works on the right side, so we are getting power. You suggested we ck the units with meter, we do not have temperature sensor-oven? And it appears if the control board is the problem it is not available?Thanks
linda
For model number RC8700EDW0
Hi Linda,
Thank you for your question. Please accept our apologies that you did not receive the correct information regarding your model. There is no electronic control board listed under your model number.
the issue is likely the terminal block and it will need to be replaced. I hope this helps. Thank you and have a great day!
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Mary
June 25, 2019
Cannot find black glass cartridge cooktop with plug. 2 burner electric range
For model number A121B
Hello Mary, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS8768540. Hope this helps!
When i turn the front burner on, regardless of the setting (1-10) it will be on high. Is this the switch that is bad and if so, do they still make a replacement part for it?
For model number A105
Hi Andy,
Thank you for your question. The parts may still be available but we would need the model number of your stove not the cartridge that holds the burners. It could be either the switch or the burner that can cause that issue. I would suggest testing both with a multi meter. Good luck with your repair.
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Ronald
July 22, 2021
I need to replace the terminal block # y708730 on the right side, back, rear end of the main, top ( blk ) # 74011500. How can i get instructions on how to remove the top from the stove to replace the terminal block.
For model number JES9860BAB
Hi Ronald,
Thank you for your question. Here is a link to one of our YouTube videos that you may reference on how to install the terminal block. We did not have an installation video specifically for this terminal block, but this videos will give you a general idea on how to install the part. We hope this helps! Good luck with the repair!
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Bruce
March 24, 2023
My conventional coil burner large unit will not heat. I have placed two other units that I have all appear to have the same problem. I’m thinking that the culprit might be the receptacle that is attached to the stove. What are your thoughts?
For model number Jes9860aab
Hi Bruce, thank you for reaching out. According to our research, we would recommend you check the receptacle, which might get rusted or broken, the terminal block, part number PS11757594, and the infinite burner switch, part number PS12347301. We hope this sorts out your problem!
Burners heat ,but not as hot as required. Can you tell me the cause of my problem?
For model number 105-8
Hello Everil, Thank you for the question. Sadly, we do not have any information on the model number you provided. Could you please verify the number you provided us with? If it is correct, I recommend contacting the manufacturer and seeing if they could provide you with a part number, and then you are always welcome to check back to see if we carry the part. Hope this helps!
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Pam Malden
December 5, 2019
Right side module only back burner works
For model number JES9860BCS
Hello Pam, thank you for writing. This is likely due to a faulty Infinite Switch, part number PS11744449 for your model range. Good luck with your repair!
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