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Ed
January 5, 2023
Washer lid will only open half way - I'm assuming this is a problem with hinge assemblies. The left hinge is wobbly.
For model number WTW8800YC1
Hello Ed, thank you for contacting us. Yes, the issue is most probably related to a fault in any of the lid hinge assemblies, part number PS11728070 (left side), and part number PS11728071 (right side).
We would also recommend checking the hinge arms, part number PS11756126 (left side), and part number PS11756125 (right side). Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
The top loading door, will not stay open on its owe. I assume the left or right side hinge (not both) has a "hold-open" function...that has failed. if so, which hinge would need to be replaced, and can i perform myself?
For model number WTW8900BC0
Hi David,
Thank you for your question. If the lid will not stay open on its own then you will need to check the lid lock assembly, lid lock bezel and the hinges. I hope this helps. Thank you and have a great day!
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