The suspension rod kit supports the wash drum and keeps it stable during unbalanced loads. If your washer is making a loud banging sound during the washing cycle, check to ensure the suspension rods are undamaged and working properly. This kit comes with 4 suspension rods, 4 bushings, and 4 suspension balls.
How Buying OEM Parts Can Save You Time and Money
Part Videos
Replacing your Kenmore Washer Suspension Rod Kit - Set of 4
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Patty P - November 30, 2018
Verified Purchase
Easy repair
Super easy to replace the parts. Washer works perfectly now.
★★★★★
★★★★★
Robert J - July 19, 2018
Verified Purchase
Easy repair
Eliminated the unbalanced load. Fairly easy to do. Lots of YouTube videos showing you how.
★★★★★
★★★★★
Angelo D - September 11, 2019
Verified Purchase
Fast
Fast
★★★★★
★★★★★
Nelson P - September 11, 2019
Verified Purchase
Problem solve
Great tutorial video perfect match
★★★★★
★★★★★
Muriel A - February 12, 2022
Verified Purchase
Perfect resulty and thankyou for your quick service.
The washer technician said buy a new one as we can no longer find the parts. His name was Bernie Raskin. I He took $80 cash no receipt and left. I got on the Internet found you and ordered and with 2 days they came. I phoned him up to say I had the parts and after twice changing the date he would come I phoned and said "I don't think you want to come and mend my machine" with at I think I had bruised his ego for he shouted at the top of his voice at me "GET SOMEONE ELSE" and slammed the phone down. I am 80 years old and a pensioner and I think he is outrageous just collected cash from us thinking we are brainless. My middle aged Chines man that cuts my grass and sorts my computer out. I called and he came and changed the rods in 1 hour and the machine is working like a charm. Thank you for your quick delivery and I have told others about your company and perhaps I might drop a line to the newspaper of my ordeal. Regards Muriel Altiparmakyan
★★★★★
★★★★★
Denis B - December 18, 2023
Verified Purchase
Suspension rod replacement
The suspension rods were easy to replace and solved the out of balance problem .The new rods had more friction than the worn out replaced rod which explains the damping effect
★★★★★
★★★★★
Daniel C - April 16, 2024
Verified Purchase
Easy repair. much easier than replacing the bearing.Took about one hour to replace.
The parts came in fast and fixed my problem. The washer stop bouncing left and right. The video you provided was a great help.
★★★★★
★★★★★
Shaun L - August 10, 2020
Verified Purchase
Great part
Parts came very fast and worked just as I had hoped. Will certainly order from PartSelect again
★★★★★
★★★★★
Adrian S - September 1, 2020
Verified Purchase
Excellent product
Fits perfectly to my washer Whirlpool Cabrio. No more errors during washing.
★★★★★
★★★★★
Roch M - April 27, 2021
Verified Purchase
Parts fit perfectly
Fast delivery, good condition and good price.Thank you
< Prev
1
2
3
Next >
Customer Repair Stories
Average Repair Rating: 3.1 / 5.0, 12 reviews.
What's this?
< Prev
1
2
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Unbalanced drum during spin cycle
1. Unplug washer 2. Remove 3 plates off of the control box that attaches to the body of the washer 3. Using a 2 inch putty knife locate spring clips and push in to release 4. Lift top and secure 5. Lift up suspension rod and pop off the ball socket it sits in, then reach down and locate the clip of the suspension rod and push the tabs in. It should just fall out. 6 make sure you clean the top well before reinstalling the new rod. 7. To install new suspension rod secure the top of the rod first then lift the drum and click in the bottom of the suspension rod. I recommend once you do the first rod then go to the back right corner and install that rod next. You will notice that their will be power and water lines on a clip that attaches to the rod. Disconnect from the rod and replace the rod. If you do this rod last the drum will have a lot of tension from the new springs and it will be difficult to install.
Other Parts Used:
Jeremy from PORT REPUBLIC, VA
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Socket set
18 of 20 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Unbalanced Load
I followed the video instructions provided. However, I used the hook on an old rod to pull the new rods through the corner holes in the top of the dryer. Simple invert the old rod and feed through the hole, hook onto the new rod and lift through the hole. It enabled me to lift the tub with one hand and put the plastic seat and new rod in place with the other hand. Too easy and sped up the repair job.
Other Parts Used:
Kenneth from SANFORD, NC
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
7 of 7 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Washer out of balance
This was a very easy cure for the problem,
Other Parts Used:
Gregory from LAKE ELMO, MN
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
7 of 10 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Washer shook extremely hard Always was off balance
I purchased the suspension rod kit Installed it What it safe and easy job. Excellent video thank you
Other Parts Used:
Steven from BARNEGAT, NJ
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
4 of 4 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Making bumping noise during agitation cycle
Watched the video first thing really helpful. Unplugged the machine popped the top put the front left rod on first then right rear that had the clip for the pump hose then the left rear saved front right for last got pretty stiff and it was easier to get to than the rear ones. Put top back down checked level plugged back in and went to washing. Worked great so far.
Other Parts Used:
Stephen from GRAND SALINE, TX
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers
3 of 3 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
uneven washer load shaking violently
Followed you tube instructions from parts select and previous owners suggestions to install the right corner suspension rod second.
Other Parts Used:
Michael from COLORADO SPGS, CO
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers
3 of 3 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
constant out of balance indicator light and loud vibration noises
Watched U-TUBE VIDEO of suspension rod replacement for whirlpool top loading Cabrio washing machine.
Other Parts Used:
Donald from BEAUMONT, TX
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
3 of 3 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Whirlpool Cabrio top load washer Error UL
Lived about 6 months with noisy, unbalanced, vibrating top-load washer that would not fully drain clothes or finish a spin cycle.
Watched as many You-Tube repairs videos as we could. Had difficulty trying to open the top panel for access to spin tub.
Discovered that we had clips in front, about 6" from each side, that needed pressure push with flat metal paint scraper, in order to open the top for access.
Other than that delay, took us about 2 hours total with two of us working together. In the end, Suspension Kit was exactly what we needed, and NO longer get the UL error code, with bothersome constant spin stops, which failed to spin water out of wet clothing.
Other Parts Used:
Sheree from Clarkston, MI
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Wrench (Adjustable)
3 of 4 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Washer would go into an unbalanced error code
Replaced 4 suspension rods. Had to release washer top from body case by twisting putty knife between lid and body. Once released swung lid up and propped against wall to access suspension rods. Replaced all rods and reinstalled lid. Good test run, no unbalanced error.
Other Parts Used:
Javier from SAUCIER, MS
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
2 of 2 peoplefound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Hard to open the washer top
Watched an instructional video many times.
Other Parts Used:
Akemi from ORLANDO, FL
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers
1 personfound this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
< Prev
1
2
Next >
Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
24 questions answered by our experts.
< Prev
1
2
3
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Mike
November 24, 2017
How do you know when the suspension rods are bad?
For model number MTW6500TQ0
Hi Mike, Thank you for the question. When the drum is shaking and and moving around the rods normally need to be replaced. Hope this helps!
20 people found this helpful.
Was this helpful?
Thank you for voting!
Ron
December 31, 2017
I hate to spend money on parts if not sure of the problem. How do i test the suspension springs on my washer to see if bad before i buy new springs? Ever thing looks good, nothing broken, 2007 Whirlpool, walks around the block when spin cycle, even with no cloths in washer. Thanks ron ps, if you see my washer going your way, can you send it back to me.
Good Morning,
Thank you for your question. There is no test for the springs unfortunately. The only thing I could suggest you do is take one of the springs off and pull on it. If the spring can be stretched fairly easily, then it will likely need to be replaced. Usually when you are having such strong shaking and moving, it is your suspension rods that would be the issue. Good luck with your repair.
14 people found this helpful.
Was this helpful?
Thank you for voting!
Mark
January 20, 2018
I have a cabrio, will these replacement rods work?
For model number WTW6600SW2
Hello Mark, Thank you for your inquiry. We show that this part is compatible to the model number you provided which is listed as Whirlpool Cabrio. Hope this helps!
8 people found this helpful.
Was this helpful?
Thank you for voting!
Mike
February 9, 2020
My sister in law purchased her Whirlpool cabrio washer in 2007. Recently her washer started to shake during the rinse/spin cycle, get the "ul" code, and then stop working. She has tried redistributing the load and restarting which works sometimes. She also tried unplugging the washer and restarted (rebooting the computer) which worked once, but doesn't seem to help the situation. Everything i have researched seems to point to the suspension rods. Should this suspension rod kit take care of the problem?
For model number WTW6600SW2
Hello Mike,
Thank you for your question. The suspension rod is most likely to fix the issues since the error refers to an off-balance in the washer tub, it would help keep the tub balanced and fix the issues. We hope this helps.
3 people found this helpful.
Was this helpful?
Thank you for voting!
Mark
March 24, 2018
If replace suspension and basket parts and still i'm and stops, what are the chances that water pump is partially bad? Still have a little water below bottom of tub. Please advise if this is possible. Thanks
For model number Www6400sw2
Hello Mark, Thank you for your inquiry. You can test the pump with a multimeter to see if it has continuity. We would also advise checking the water inlet valve as well. Hope this helps!
2 people found this helpful.
Was this helpful?
Thank you for voting!
Ronnie
March 26, 2018
. what is wrong with your washing machine after you have change the suspension rods and it is still banging ?what do i need to do ?
For model number Mtw6600tb0
Hello Ronnie, thank you for your question. There are some parts that you will need to check to see which one is causing the issue. You will need to check the Suspension Ball Kit Part Number: W10198919, Basket Hub Kit Part Number: W10820039, and your Leveling Leg Part Number: W10739673 to be sure they are keeping the unit level. I would also check the Tub Ring WPW10130807. I hope this helps!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Joseph
December 7, 2019
Will your suspension rod kit (part#ps11723157) fit the Maytag bravos xl model#mvwb725bw0?
For model number MVWB725BW0
Hello Joseph and thanks for writing.
No, but Suspension Part Number: PS2355518 is in the list of compatible items for your model. Hope this helps. Please contact us anytime.
The washer works fine until the spin cycle, then it gets unbalanced. The ul code comes on and the washer shuts down. Reloading the washer sometimes works after several try. What part do i need to repair this problem. P.S. I just changed the drain motor. Thanks
For model number wtw6600sw2
Hi Mike,
Thank you for your inquiry. There are some parts that you will need to check to see which one is causing the issue. You will need to check the basket hub, the drain pump, the rotor position switch and the electronic machine and motor control board. I hope this helps. Thank you and have a great day!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Joy
April 10, 2023
How long are your suspension rods for model #wtw6400ws3 whirlpool cabrio washer - supposed to be 29.5 - 30 inches long. But everyt time I get this part (4 companies now) it only measures 26.25 - 26.5 inches long???
I keep getting OEM part # W10820048. It's obviously wrong! 4 different companies have done the same at 26.25 - 26.5 inches long.
THEY ARE TOO SHORT!
For model number Wtw6400sw3
Hello Joy, thank you for contacting us. Based on our research, the mentioned suspension rod kit, part number PS11723157, is compatible with your model. The length of the suspension rod is approximately 26 inches. We hope this helps!
Was this helpful?
Thank you for voting!
Ira
August 26, 2019
What is the difference between the red and blue suspension rods
For model number GCWP1800D0WW
Hi Ira, thank you for your question. As listed in each part title description. The red are your rear rods and the blue are your front rods. This kit does not fit your appliance. You will need two of each of the red and blue rods listed directly underneath your appliance. Good luck with your repair.
Fresh Flow Produce Preserver is made for your refrigerator to help keep produce fresh for longer by absorbing the chemical, ethylene, that causes your fruits and vegetables to ripen quicker. Your produce could be fresh f...
Having a problem with a funky-smelling washing machine, or one that just doesn't seem to clean your clothes as well as it used to? Say hello to the Affresh Washing Machine Cleaner by Whirlpool. This powerful washing help...
Affresh dishwasher Cleaner is specially formulated to help remove limescale and mineral build-up that can be unsightly and could affect your dishwasher's performance. Each tablet is designed to clean inside your machine ...
Make your cooktop shine with Frigidaire ReadyClean Glass and Ceramic Cleaner. Our scratch-free, streak-free formula removes smudges, grease, burnt-on food, dirt and oil, while protecting and polishing to repel dust and d...
[{"position":0,"name":"Home","title":"Home","url":"/"},{"position":1,"name":"Spring or Shock Absorber","title":"Spring or Shock Absorber","url":"/Washer-Springs-and-Shock-Absorbers.htm"},{"position":2,"name":"W10820048","title":"W10820048","url":""}]
