Part Location Diagram of W10712394 Whirlpool Dishwasher Dish Rack Adjuster Kit - Left and Right Side
See part 4 in the diagram
Replacing your KitchenAid Dishwasher Dishwasher Dish Rack Adjuster Kit - Left and Right Side
( Grid squares measure 1x1 inch )
Customer Service Representative

Get in touch, we're here to help!

Daily 8am - 9pm EST

customerservice@partselect.ca

Dishwasher Dish Rack Adjuster Kit - Left and Right Side

★★★★★
★★★★★
267 Reviews
$60.01
  In Stock

Get this part fast! Average delivery time for in-stock parts via standard shipping: 1.8 days.

PartSelect Number PS10064063
Manufacturer Part Number W10712394
Manufactured by Whirlpool
Part Videos

Replacing your KitchenAid Dishwasher Dishwasher Dish Rack Adjuster Kit - Left and Right Side

Replacing your KitchenAid Dishwasher Dishwasher Dish Rack Adjuster Kit - Left and Right Side
Troubleshooting
This part fixes the following symptoms:
Door won’t close | Not cleaning dishes properly | Door latch failure | Leaking
This part works with the following products:
Dishwasher.
This part works with the following products:
KitchenAid, Kenmore, Jenn-Air.
Part# W10712394 replaces these:
AP5956100, W10238418, W10253546, W10350376, W10712394VP, WPW10350376
Back to Top
Customer Reviews
Average Rating:
★★★★★
★★★★★
267 Reviews
4.8
Filter By Rating:
  • 5 Stars
    231
  • 4 Stars
    30
  • 3 Stars
    6
  • 2 Stars
    0
  • 1 Star
    0
  • 1
  • 2
  • 3
Sort by:
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
  • 1
  • 2
  • 3
Customer Repair Stories
 Average Repair Rating: 3.6 / 5.0, 116 reviews. What's this?
  • 1
  • 2
  • 3
Sort by:
Sorry, we couldn't find any existing installation instruction that matched.
Replace rack adjusters - wheel were broken
Replacement was pretty easy after figuring out how to unsnap/unlock the old pieces. Tools only used to do a little prying and poking, but really aren't needed. Everything either snaps or slides together. Piece of cake
Other Parts Used:
  • Paul from Encinitas, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
902 of 1199 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
broken rollers on upper basket
I took the broken basket adjuster off and then attached the new one. It wasn't too difficult, however some removal instructions and re-install instructions( or just a picture supplied) would have been helpful. This isn't an issue for a mechanically inclined person, but would be a challenge for someone that isn't. Thanks.
Other Parts Used:
  • Walton from Chittenango, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
647 of 956 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Top rack adjuster on left broke. Wheels part of adjuster
Took apart broke piece and disassembled parts. Ordered new main part but used old clips to reassemble. Part arrived swiftly (2 days), put together and works fine. Saved repair bill and house call. Used screwdriver to pry apart main clip that attached adjuster to top of rack. There were 5 clip type pieces in total and analyzed right hand adjuster as model for reassembly.
Other Parts Used:
  • WILLIAM from Middlesex, VT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
459 of 752 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Top dish rack falling down because wheel restraints broken
The online video we found was really helpful.
Other Parts Used:
Dishwasher Positioner
  • Robert from LAFAYETTE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
74 of 88 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The tabs that held to wheels on the adjuster broke off on 3 of the 4 wheels. The rack would not stay in place when pulled out.
I took a picture of the old assemblies position. Then I removed one side. It was original and held in place by plastic snaps. We followed the instructions on the first side. The metal wheel assembly and the housing have matching channel & grove so the metal fits into the channel on the housing. We accidentally placed the metal wheel assembly in the adjustment housing backwards then could not get it out and broke two small plastic tabs getting it back out. Turns out that was not a fatal error. We had a bit of difficulty determining the exact positioning of the actuator in the housing and how the housing fit to the rack. One has to really look hard at the instructions. !!!A YouTube video would be very nice for this!!! Once we had the positioning then the assembly went together very easily. The two screws went in easily with a ratchet nut driver and star bit. (an adapter is provided for those who don't have the star bit). The second side was incredibly easy since I knew exactly how to put it together the second time. First side: 20-25 min. Second side 5 min.
Other Parts Used:
  • John from URBANDALE, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
41 of 54 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Wheels broke, wheel axels disolved, other parts broken
Removed and trashed unnecessary extra "stuff" originally provided in top rack by KitchenAid. Followed installation instructions contained with parts. Pictures were poor but usable after studying them. Thanks to whoever developed the replacement instructions - would have been near-impossible without them. Customer service was efficient, polite, helpful, accurate and more than I could have asked. Thank you all
Other Parts Used:
Upper Dishrack
  • Jerry from MOUNT AIRY, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
25 of 38 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
No problems
Removed old parts by breaking them with a screwdriver. Insert thr stainless slide. As shown by twisting thought through wire rack the rest is easy.
Other Parts Used:
  • Thomas from FLOWER MOUND, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
21 of 24 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Top basket- wheels kept coming off
Removed old tracks. Note instructions do not tell you to remove the back stops one each side.... let alone how. Installing new track is really easy. Place the old lock on the track. Strange they don't arrive with a new lock, it is just a plastic insert and must be cheap. The only tricky part is replacing the rack wheels and height adjuster. If the instructions and particularly the pictures in these, were better it would all have been a breeze. Really worth the effort though!
Other Parts Used:
Drawer Track
  • Rafael from LIVINGSTON, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
21 of 28 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
broken wheel on upper rack slider assembly
The left side took 20 minutes the right side took 3 minutes. The instructions do not describe how to remove the old assembly but rather just assume you have already done it. It takes one minute to see how the six parts fit together and then you just have to begin disassembling the easiest piece. The final cover removal required a flat head to pry apart two pieces held together in a pressure fit with round tabs locking them in. I was worried about breaking a piece in case the new parts didn't fit properly and I would have to reinstall the old pieces temporarily but you just have to keep the faith and open it up for final removal. Installing the new parts was simple however it would be nice if the images on the instructions were of better quality. The result was perfect and the kit feels more robust than the original parts. There is nothing here an average person can't do with a screwdriver and a little patience.
Other Parts Used:
  • Cara from KENSINGTON, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
19 of 21 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Wheels were broken off the original upper rack assembly.
My husband and I are both very mechanical but found this repair confusing and difficult. No instructions on how to remove old parts and when I called service department was told parts had come from the manufacturer and they had no idea. Like a puzzle in reverse we finally were able to get the old parts off. The instructions for installing the new parts were confusing and the pictures blurred and not much help. I suspect they were poor photocopies from a service manual. That said, once we figured out how to install the first side the other side went smoothly and the repair was successful. The replacement parts are of substantially better quality (stainless steel) than the original plastic ones.
Other Parts Used:
Water Supply Manifold Probe
  • Dianne from FALLON, NV
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
18 of 21 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
  • 1
  • 2
  • 3
Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

188 questions answered by our experts.
  • 1
  • 2
  • 3
Sort by:
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Susan
July 20, 2017
The wheels on my top rack snapped off and there are a lot of parts in this picture. I don't know what I need to fix this. Am I buying what I need?
PartSelect logo
Hi Susan, thank you for getting in touch. This kit includes 2 adjuster assemblies, 1 left hand and 1 right hand actuator cover, 2 gray adjuster covers, and 2 gray adjuster housings. The W10712394 assembly includes all the parts you will need to replace, and repair your top dishrack. Please let us know if you have any further questions.

232 people found this helpful.

Was this helpful?
Thank you for voting!
Tiff
July 20, 2017
The wheels that roll the top rack were torn off. I put my model number in and your website it is telling me that I need this part # W10712394. But I looked at the pics and everything looks metal but my parts are plastic and look a lot different. Are you sure this is what I should be buying? I really need to fix my dishwasher. Pls help!
PartSelect logo
Hello Tiff, you are right, the parts in the picture will look different than the parts you are replacing. This kit is newly designed by the manufacturer, and it is the right wheel kit W10712394 for your model. By following the instruction sheet provided it will show you how to install the parts, and should be as good as new. Best of luck with this repair.

136 people found this helpful.

Was this helpful?
Thank you for voting!
Michael
September 24, 2017
The top rack of our KitchenAid dishwasher keeps falling out of the roller wheels.The roller wheels appear to be fine, but it looks like the male inserts which attach the rack to the wheels have lost their clips ... so the rack never "locks" into place.Please let me know which parts I need to repair this incredibly annoying problem. Thanks.
For model number KUDS30IXSS6
PartSelect logo
Hi Michael, Thank you for the question. In order to replace the axle that holds the wheel you will need to replace the, Rack Adjuster Kit - Left and Right Side,PartSelect Number PS10064063.This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. Hope this helps!

115 people found this helpful.

Was this helpful?
Thank you for voting!
Alisia
August 21, 2017
When i typed in the model number to my dishwasher on the website, it showed up as unknown. The pieces connecting the top rack to the side rail are broken and the top rack is falling off the track. Which parts can i order to fix this problem?
For model number KUDS35FXSSA
PartSelect logo
Hi Alisia, Thank you for your inquiry. I found your model number on one of our resource sites and the rack adjuster kit - left and right side, part number W10712394, you mentioned in your question to us is what you need to fix the issue. The parts were previously made of plastic so Whirlpool redesigned them and now they are made of metal to make them more durable. I hope this helps. Thank you and have a great day!

38 people found this helpful.

Was this helpful?
Thank you for voting!
Brandon
November 18, 2017
The plastic pieces that attach the wheels to the rack snapped on both the left and right sides of the upper rack. Is this the part I will need to rectify the problem?
For model number KUDS30FXSS5
PartSelect logo
Hi Brandon, Thank you for the question. yes you will need to replace the Rack Adjuster Kit - Left and Right Side.This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. Good luck with the repair!

33 people found this helpful.

Was this helpful?
Thank you for voting!
Karl
November 1, 2017
This is more to confirm what the experts have been reiterating. The new, updated, metal part fits well and is much more robust than the original.Our top and bottom racks had problems with the plastic axles sheering off.The new design uses a solid axle core instead of 3-4 "fingers" holding the wheel on. You will love the update.
For model number KUDS30FXBL1
PartSelect logo
Hi Karl, Thank you for the information. It really has been a good update. Glad we were able to help you!

23 people found this helpful.

Was this helpful?
Thank you for voting!
Francis
December 22, 2017
Rack wheel clip broken rack keeps falling out i order positioner Part number: ps11750093 is this correct part
For model number KUDE20FBSS0
PartSelect logo
Hi Francis, Thank you for your question. If it is your wheel that is broken, you would have to replace your rack adjuster kit. I hope that helps. However if it is only your positioner that is broken, you would only need to replace the positioner. Good luck with your repair.

22 people found this helpful.

Was this helpful?
Thank you for voting!
Steve
September 21, 2017
The roller wheels on my top rack broke and looking for the correct replacement. Looks like I may need part w10712394 but wanted to confirm. Thank you.
For model number KUDS30FXWH4
PartSelect logo
Hi Steve, Thank you for the question.In order to replace the top rack rollers you need to replace the Rack Adjuster Kit,PartSelect Number PS10064063.This kit includes the parts to replace the left and right-side rack adjusters and has been upgraded to a more durable metal design. This kit includes 2 adjuster assemblies, 1 left hand and 1 right hand actuator cover, 2 gray adjuster covers, and 2 gray adjuster housings. Hope this helps!

21 people found this helpful.

Was this helpful?
Thank you for voting!
Roger
September 8, 2017
Upper rack device that holds roller-wheels to rack have snapped off and I can't figure out what part i should order that attaches the wheels securely to the upper rack and keep the rollers in the upper track; thanks!
For model number KUDS30FXSS9
PartSelect logo
Hi Roger, Thank you for your inquiry. This would be the part that you would want for that. The manufacturer redesigned this part so now it comes in a kit with both sides. Good luck with your repair.

21 people found this helpful.

Was this helpful?
Thank you for voting!
Wayne
October 29, 2017
I need new rollers and guide for the top rack. Is this the part that i need?
For model number KUDS30FXBL5
PartSelect logo
Hi Wayne, Thank you for your question. Yes this would be an updated kit for your appliance. It will replace both rack adjusters on your rack. Good luck with your repair.

20 people found this helpful.

Was this helpful?
Thank you for voting!
  • 1
  • 2
  • 3
;
Model Cross Reference
This part works with the following models:
PartSelect Number: PS10064063
Manufacturer Part Number: W10712394
Brand
Model Number
Description
Kenmore
66213293K112
Dishwasher - Kenmore Dishwasher Model 662.13293K112 (66213293K112, 662 13293K112) Parts
Kenmore
66513042K110
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513042K111
Dishwasher
Kenmore
66513042K112
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513042K113
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513042K114
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513042K115
Dishwasher - DISHWASHER
Kenmore
66513042K116
Dishwasher - DISHWASHER
Kenmore
66513043K110
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513043K111
Dishwasher
Kenmore
66513043K112
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513043K113
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513043K114
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513043K115
Dishwasher - DISHWASHER
Kenmore
66513043K116
Dishwasher - DISHWASHER
Kenmore
66513044K110
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513044K111
Dishwasher
Kenmore
66513044K112
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513044K113
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513044K114
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513044K115
Dishwasher - DISHWASHER
Kenmore
66513044K116
Dishwasher - DISHWASHER
Kenmore
66513049K110
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513049K111
Dishwasher
Kenmore
66513049K112
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513049K113
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513049K114
Dishwasher - UNDERCOUNTER DISHWASHER
Kenmore
66513049K115
Dishwasher - DISHWASHER
Kenmore
66513049K116
Dishwasher - DISHWASHER
Kenmore
66513262K110
Dishwasher
Customer Service Representative

Get in touch, we're here to help!

Daily 8am - 9pm EST

Contact Customer Service