ZSC2000CBB - Instructions
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M/W would not start. control panel OK
unplugged power
removed main black cover.
located part WB24X10047 and replaced
removed main black cover.
located part WB24X10047 and replaced
Parts Used:
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Jeffrey from FULSHEAR, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
1 person
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Turntable Stopped Working/Display Timer Would Countdown But Not Heat
With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!
Parts Used:
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Steve from Wesley Chapel, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
1 person
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Microwave fan would come on when door open. Timer and unit would not switch on.
I looked up my problem on the internet and found a very helpful video. Microwave on video was different brand but the internals and methods were very much the same. The video made it simple and easy to fix. Found the replacement switch on the LG parts site and ordered. Two different switch types. One with red switch, the other green. Part was $7.28. Saved a bundle in service costs. Here is the repair video.
https://www.youtube.com/watch?reload=9&v=_AglBJoHgDs
https://www.youtube.com/watch?reload=9&v=_AglBJoHgDs
Parts Used:
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Dick from SANDY, UT
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
1 person
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MOTOR STILL DOES NOT TURN
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Robert P. from DEDHAM, MA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
1 person
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The unit would run when the door was open!
First I had to accept the fact that the unit was designed to keep non-professional people from doing any repairs. The switch was installed in such a manner that I had to break the mounting to remove the switch, then drill a hole in the mounting to secure the new switch in place.
Parts Used:
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Mike from BLUFFTON, SC
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
1 person
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no power in microwave in turn table wouldn't turn light would work act like door was open
remov cover to check voltage and found problem at the interlock switch ohm the switch and found it was open replace both switches it work fine now
Parts Used:
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johnny from port orange, FL
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
5 of 13 people
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Broken lower glass light reflector
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Mark from Newton, MA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
1 of 2 people
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Thermostat quit.
Checked all sensors with a multi-meter, found the thermostat to be the problem, no continuity.
Parts Used:
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Tony from ITHACA, MI
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 of 2 people
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No heat.
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Mack from Jacksonville, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
0 of 1 people
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No heat
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Edwin from New York, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
0 of 1 people
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Microwave operated but did not heat
Initial failure of over range microwave Aug 3rd. Control Panel worked but no heat. Took to local LG authoriaed local repair place. They fixed it quickly and we re-installed it. Worked fine for 2 months then had similar failure again. Agaim took to same authorized repairer. They kept unit for 3 months but finally concluded theu could not fix it and suggested we contact LG for a partial refund. When they tested the unit during re-assembly in my presence, there was a blue flash and the fuse blew. Since we had built a custom tile mural back splash around this unit, I brought it home, ordered a number of time delay fuses new capacitor and two new high voltage diodes. However, using my Fluke DMM, I checked the existing capacitor and high voltage diode and they checked OK so I just replaced the time delay fuse. The high voltage transformer leads had 2 possible ways to connect to capacitor and diode. Tried one way, plugged unit in and turned it on, and immediatly blew the fuse. Replaced the fuse and reversed the high voltage transformer connections,amd turned unit pn, and it worked perfectly. Since we had experienced several power failures during the time of the original failure, the repairer concluded that power spikes might be at fault, so I also purchased a TrippLite ISOBAR4ULTRA 3300 Joule surge protector between wall outlet and microwave, and re-installed over range. It has worked perfectly since.
Parts Used:
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Donald from Oak Ridge, TN
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
3 of 10 people
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Door Interlock Switch Failed
Removed cover, diagnosed problem, ordered part from Parts Select, received part in 2 days, replaced part, tested and replaced oven into built in space.
Parts Used:
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Michael from Littleton, CO
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers
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Could not be turned on
Removed outer cover and then replaced the T. C. O. located on the left upper side if the unit. Replaced outer cover, tested oven. Oven operates normally.
Parts Used:
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Remer from Dothan, AL
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
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microwave just stopped working
First unplugged the microwave, took top grill off, took control panel off, took wires off and used color coded tape to make sure they went back in right places, took fuse out and replaced it and put every thing back and it all worked fine and to top it off my wife did it all. So it was pretty easy.
Parts Used:
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James from Fall Branch, TN
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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When trying to run, intermittently, the light would come on but the tray wouldn't rotate or cook. When the door was open, the tray would intermittently rotate.
I pulled out the unit and found 2 interlock switches that are depressed when the door closes. After cycling the door open/closed I found that one of the switches occasionally would stay depressed. The repair was easy (after I took off the panels so I could get to the switch) I simply removed 2 screws that attached the interlock switch assemblies to the main unit. Then I popped out the defective switch and popped in the new one. This did indeed fix my problem.
Parts Used:
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Sam from Chandler, AZ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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