ZISW360DXA General Electric Refrigerator - Instructions
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Frozen water dispenser line; install water line heater
This should have been easy, but I couldn't get the housing shield off. I removed the 4 screws but it wouldn't come off. It seemed to be stuck in the lower right. (It seems that many people have the same problem.) I decided to destroy the old one and install a new dispenser housing shield, and replace the flapper while I was at it. I finally got the shield off (by taking a pipe wrench to it and breaking it into little pieces) and discovered what the problem was: the light in the lower right had melted the plastic of the dispenser shield, which fused to the plastic of the housing! Bad design, GE! After that, it was no problem. However, I couldn't remember how to replace the microswitch. I should have taken a picture, first. Duh. Lucky for me, Parts Select had a very informative video showing how to replace the microswitch. ! was saved! Thanks, Part Select!
Parts Used:
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Harvey from ATLANTIS, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
2 of 2 people
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noisy evaporator fan motor
Replaced evaporator fan motor, and this solved the whistling noise that had developed. Reviewed and followed the removal and installation instruction video as closely as possible. This was very helpful, with a few additions. For the model PS123NGPBBB GE refrigerator/freezer, there were a few differences from the video. There a was an additional cover panel that was positioned vertically at the back of the freezer compartment below the auger motor assembly. It was necessary to remove this cover (4 screws) to gain access to the auger motor cover screws. The unit also has a different light configuration with 2 lights. I found it helpful to remove these light bulbs and the corresponding light fixtures in order to remove the evaporator motor assembly. As mentioned in the video, it was necessary to cut the 4 wires from the wire harness of the new motor, and use butt end connectors to reattach these wires to the corresponding wires in the unit. Total job took between 1 and 2 hours, and the motor change solved the noise problem.
Parts Used:
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Russell from GLEN, NH
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Socket set, Wrench set
2 of 2 people
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Ice-maker grinding faceplate heavily rusted causing rusty ice
Disassembled ice-maker, noting what screws went where, what direction ice release control arm pointed, and noting how the control arm spring was mounted. The door assembly comes off first followed by the circular assembly that houses the ice door and last grinding arms. It is quite easy see how it comes apart as you look at the screws. Remove the screw holding the back end of the control arm and note the spring position. The control arm needs to be turned to line up notches to pull it thru a faceplate hole while rotating the arm about the "U" that is on the outside of the faceplate in the door housing. There is a retaining clip holding the rotating impeller to remove to complete the dis-assembly. Use vinegar to clean rust out of bin and other parts around the faceplate. Assemble the unit in the reverse order to complete the job.
Parts Used:
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kenneth from west chicago, IL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
3 of 5 people
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The capacitor on the main board was shorted and swollen
This particular model has the top mounted compressor so the main board was located in the top section behind a metal shield. Remove all the plugs from the board they are all different sizes so it’s easy to replace correctly. The most difficult part is removing the board from the nylon stand offs. Use needle nose pliers to press retainers in and pull each corner from the standoff. A piece of 1/8 metal tubing makes compressing the standoffs easy.
Parts Used:
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THOMAS from LOGANVILLE, GA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
2 of 2 people
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Ice Maker stopped making ice.
Did the repair just as the instruction said, once I read it. The part I didn't read was that if the plug was under the ice maker, you had to take the wire out of the clip on the side. So, had to dismount ice maker, unclip wire, remount maker, plug it in. Still under 30 minutes. Thank you.
Parts Used:
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Hugh from LADSON, SC
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
2 of 2 people
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both freezer and refigerator were warm.
I watched the video online and it said there were three sensors in the refrigerator, two in the freezer and one in the refrigerator. I only ordered one sensor and was going to try the one in the refrigerator first. He said the upper one in the freezer is the most difficult, but is usually the problem. So, I replaced the upper sensor and tried restarting the unit. Everything went well and it fixed the problem.
Parts Used:
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Harry from DURYEA, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
2 of 2 people
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Ice maker stopped working
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Mary from WESTON, CT
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
3 of 5 people
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No or little ice would dispense
Went exactly by the video. Perfect job, you send the installation video with the part. You watch the video before or during, goof proof, took longer to disassemble than to replace the part.
Parts Used:
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stephen from GOODLETTSVLLE, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
2 of 2 people
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Won't dispence ice or water
Changing out solenoid was very easy, but you don't have to remove trim ring and it didn't fix my problem. Turns out a relay fell out of its holder in the piece you have after removing the 4 screws per the video.
Parts Used:
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Randy from Cypress, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 2 people
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ice dispenser light wouldn't light
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Paul from Damascus, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
5 of 12 people
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Ice flap in door wouldn't close
Take the face (the part with the buttons on the outside) off, disconnect wired connectors (three), take the screws out of the part behind that (4), and then find the solenoid value (on the right). It's attached with three screws. Mine was rusted beyond belief. I knew this was the problem, ordered a new solenoid valve, put it back in place with three screws (use new screws that fit, not the old rusty ones if possible). When testing, make sure you give the flap a couple of seconds to close. There is a delay, and I initially wasn't patient enough so I had to disassemble and assemble an extra time because of this.
Simply put: If your solenoid value is rusted and the value won't operate smoothly, order the part and install it. This is as easy as any repair could be.
Simply put: If your solenoid value is rusted and the value won't operate smoothly, order the part and install it. This is as easy as any repair could be.
Parts Used:
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Benjamin from Goldsboro, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 3 people
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The ice flapper would not go close .
remove the front of were the ice and water comes out
then un scerw 4 scerw and the solenoid slides out unhook the wires and put the new one in
then un scerw 4 scerw and the solenoid slides out unhook the wires and put the new one in
Parts Used:
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Shelly from WATERLOO, IN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 3 people
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Yearly replacement of filter
Moved stuff out of my way on the top shelf, reached in and turned old filter to remove. Filled new filter with water, lined up and turned to lock in place. Whew, never thought I would get that job done. :-)
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Robert from Myrtle Beach, SC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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No water through door dispenser
Replaced flapper valve per website instructions. GE factory technician took two weeks to get here, charged over $100 for the call and told us we needed a new refrigerator door at a cost of over $500 to fix the problem. We sent him packing. After visiting the PartSelect website, the $5.88 PartSelect flapper valve fixed the problem. Amazing.
Parts Used:
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Roger from Colleyville, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 3 people
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Light would no longer turn on
I watched the video online, followed the instructions and within minutes had the part installed. The frig light was working once again! I will say the original switch was very snug and I had to do some very minor scraping of the plastic to get the new part to slide in.
Parts Used:
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paypal_shipping_address from Ripon, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
3 of 6 people
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