ZIR240NPKAII (2017) General Electric Refrigerator - Instructions

followed you online video and it was easy and simple repair only took about an hour frig is back quiet and working fine thanks also parts come fast

Condenser fan motor was running slow. This was not a problem included in your list of possible problems. I thought that maybe the capacitor was bad but have no way to check it. So I ordered one. when I received it, I installed it. That was not the problem. So I ordered a fan motor and installed it. That was not the problem. So finally I ordered a control board and installed it. That solved the problem. So maybe you should put "cond.fan motor runs slow" in your list of possible faults and what causes that problem. Capacitor was easy to install, simply remove the cover plate, flip off retaining wire, unplug the capacitor and replace. Fan motor was a bit more difficult. It must be removed from mount after fan scroll is removed. Remove one screw that holds scroll, bend the top down and remove. Then pull hard on fan blade to remove it. It must be installed on new motor. Two screws in frame mount can be removed with some effort if you have a 1/4" drive ratchet with a Phillips screwdriver bit. Then pull frame open and install new motor. Push fan blade on new motor shaft hard. Replacing control board was easy. I used a pair of long nose pliers with 90 degree bend to get mounting pins closed to pull board off.

We just pried off the fan blades and pushed on the new part. Could not have been easier. The rat has been permanently dipatched and, hopefully, that is that.

Parts were perfect. Shipment great. It took a bit of time to get back to the Evaporator fan, so i basically had to take the entire freezer apart. Not a problem. The one issue i ran into was my unit had 2 white wires which connected to a silver bullet thing, that were not included in the wiring harness. Maybe I could have ordered that part (thinking out loud) I had to cut the old one apart, and adapt them into the new one, which had 2 holes to spare for this purpose. I guess i could have spliced every wire, but didn't. The freezer now SOUNDS LIKE A FREEZER. Thanks,

The repair is a snap, you can watch the video and it will put you on the right path. My story is more about the service that Part Select gave me. I used a small box fan on low as a temporary fix. My model number was worn off from the box wine we store in that particular place. So I ordered the part based on looks, well it was wrong. Called Part Select and we talked, the nice lady on the other end said OH it must be this fan motor. Send us back that one, and I'll get this out too you. I'll credit your account for $7.99, and it cost me $8.99 to ship back the wrong part. Wow, the next day I received the new motor. They sent it overnight! I thought it would be 5-6 days! Unbelievable. I will use this company for any, and all my repairs.

Ironically I did this today, as this email request came up asking how it went. I'm not a repairman, I'm a software engineer, and I can't thank this site enough for the step by step videos. With the video to help, this was a breeze, I was nervous as I had to empty all my freezer out onto the living room floor. Once that was done the repair took about 30 minutes. Thank you partselect!!!!! My second time doing business here, and I'll be coming back (well, if something breaks, so let's hope I don't have to).

Watched a youtube on capacitors- though on a motor with a pulley, the symptoms were the same, motor running and pulley not turning-bad capacitor. Took a chance for a 17+ dollar part vs a new compressor. It worked.

Very limited working space in this model. Must remove grill and disconnect elect connector on motor. One additiional tool suggested: Extendable rod with magnet on end because you will most likely drop something. First, remove two screws holding motor to metal strap. Tool must be inserted between blades of fan in order to get to the screws and this is the hard part. Fan and motor are removed as one assy and this takes some manuvering. Might have to remove front screw on metal strap to gain more room. I did not attempt to remove fan shroud. My fan was attached to the motor shaft with a metal clip. Spray a good lubricant such as PB Blaster on the shaft, wait a few minutes and press it or tap it out gently. Save misc parts on old motor for reassembly. Your set up may be different so check out everything before starting.

Googled the model number of refrigerator with symptoms of "refrigerator wont run". Parts select web site appeared on my screen, opened Parts Select website, Partselect said probable cause of my frige symptom was that the run capacitor usually burns out 51% of the time. They were correct with the diagnosis 100%. I ordered the run capacitor for $23.00, installed it in 10 minutes, refrigerator runs good as new. Thank you for saving me cost of service call. I probably saved $200 or more. I will use Partselect again with my next problem. THANK YOU,

I decided to replace motor and fan, having previously altered/trimmed the fan which stopped the howling but caused a vibration. Unplug from mains. Clear out two top shelves in freezer. Remove light cover. Remove two screws(1/4 driver)at top of steel panel in rear of compartment and let it drop. Remove two screws above light. Pry up section above light/fan housing to access two screws retaining the light/fan assembly, loosen screws sufficiently so that assembly can be lifted and removed. Disconnect wiring plug by pinching in the sides of the plug and pulling out. Pull fan off motor shaft. Remove two screws clamping motor. Cut cable tie and molded wiring grommet to free wiring. The existing light wires can be removed from the old plug by carefully cutting around the old plug to free the pins and then pushing the pins into the new plug. Reverse procedure to assemble.

The problem began when freezer thawed and could not keep food frozen. Initially, I thought the issue was the defrost heater (because I had seen similar symptoms previously and resolved the issue with a new defrost heater)and I replaced that part with a spare that I had puchased previously. The issue was still unresolved and I noticed the evaporator fan was not running in the freezer because it would not turn on when I closed the door. I checked to make sure I could hear the compressor working (and it was)and concluded that the evaporator fan motor was not running. I ordered the part and found a YouTube DIY video on how to replace it. While I was at work, my fiancee took it upon herself to watch the installation video and install the new evaporator fan motor and all is well.

Removed rer cover, unplugged starter assembly from side of compressor and replaced unit with a new one. Plugged fridge in and it works good.

follow repair viedo

Easy. Followed the video instrucations. the part was right there next to the compressor.

Followed the video instructions with the help of a young man who worked on trailer hitches before and knew how to splice wires. Beware of splicing the wrong fan motor back into the assembly. . . . That happened here and we had to start the splicing all over again with the correct fan motor.