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WTW5300SQ3 Whirlpool Washer - Instructions

All Instructions for the WTW5300SQ3
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Washer full of water, wouldn't cycle
Although your website mentioned removing 2 screws to open the control panel, it took a while to realize there were 2 screws and 2 hex nut screws to open it followed by 15 minutes of efforts to release the control panel from the top of the washer by sliding it forward. After that it took 2 minutes to replace the switch; the web comment of keeping the lid open was helpful.
Unfortunately, the lid switch was not the problem; replacing the timer did the trick, was very easy with the control panel already opened and required the purchase of 1/4 and 3/16 hex nut drivers.
Parts, shipping and tools cost $110 but the success of the repair with your parts and advice was priceless.
Parts Used:
Washer Lid Switch
  • peter from bethesda, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
34 of 43 people found this instruction helpful.
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Found cracked brake shoe
Remove the main bolts that hold the gearbox in place, pull the gearbox and shaft out. You will see the brake shoes and drum--the large spring is a struggle to replace. Getting it out was not hard. The biggest struggle I had was replacing the brake shoe spring after replacing the shoes. I ultimately compressed the spring in a vise, then used safety wired it, then placed it between the shoes, then cut the wire to relaease the spring.
Parts Used:
Brake Shoe Assembly
  • Michael from Trafalgar, IN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
32 of 40 people found this instruction helpful.
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Washer machine wouldn't start
First I removed the two screws holding the main controller located on the back. I then slide forward the hole controller and I pulled out. Disconnected switch located on your left. (remember to place down washing machine lid before installing the new switch.)
Parts Used:
Washer Lid Switch
  • Pedro from Riviera Beach, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
30 of 35 people found this instruction helpful.
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top half of agitater not working properly
Removed softner dispenser, removed bolt on top of agitater,replaced parts supplied with repair kit.
Directions were inclosed in package that were easy to follow.I ordered Thrust spacer not knowing it was included in repair kit.

I WAS VERY PLEASED WITH YOUR WEB SITE AND DELIVERY TIME.
Parts Used:
Agitator Repair Kit Thrust Spacer
  • Philip from Flat Rock, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
28 of 29 people found this instruction helpful.
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Machine did not stop filling
It was surprisingly easy to get the machine apart:

- unplug power
- undo hot/cold water hoses
- remove two screws holding the control panel (box on top with the knobs) to the machine top
- unhook two brass colored clips holding control panel to machine top
- unplug the wiring harness secured to the top
- remove two bolts on top of back, and two on bottom

Very easy once you get started. The inside of the machine was very accessible and everything is very modular and easy to replace.

The problem for me was that after diagnosing the problem online and receiving the part, I found the *real* reason the machine did not stop filling. Inside the control panel was a large mouse nest (made mostly with a chewed wiring schematic) and mouse. It had chewed completely through the rubber hose connecting the water level switch to the tub. So when the tub filled, the switch never got the signal to shut off. Got rid of the mouse and replaced the hose. Wound up installing water mixing value anyway since I had the part and the machine apart. The old valve had a lot of crud built up in it. With the new value the water pressure was much better.

So the moral might be to take your machine apart and have a look around before ordering the part...it may not be what you think...
Parts Used:
Washer Water Inlet Valve w/Bimetal Thermistor
  • Steve from New Hope, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
30 of 37 people found this instruction helpful.
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Agitator loose spinning
Three of the four agitator cogs had broken. The agitator was able to spin freely both clockwise encounter clockwise which it should not be doing. I replaced the cogs as well as a couple additional parts just to be sure but the cogs were the important one. Very easy.
Parts Used:
Washer Agitator Cam Bearing Agitator Directional Cogs Thrust Spacer
  • Matthew from AUSTIN, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
27 of 28 people found this instruction helpful.
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Severe water leak
1) Unplugged electrical cord
2) Removed hot/cold water hoses
3) Took drain hose from laundry room recepatcle
4) Moved washing machine to area where I could lay it down on its back (very important for easy fix)
5) Found (easy accessible in my case) water pump with an inlet and outlet water hose held on with spring clamps.
6) Removed each of the two clamps with pliers and each hose by twisting loose
7) Remove two metal clips holding pump to motor housing
8) Slide pump off shaft - removal is finished!
9) Reversed process for installation, making sure to gently align pump housing when the pump is aligned with the shaft
[probably took less than 15 minutes]
Parts Used:
Washer Direct Drive Water Pump
  • Noel from Pollock, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
27 of 29 people found this instruction helpful.
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Agitatorwouldn't agitate on the washing machine
before ordering the parts, I pulled the cap of the agitator, removed some internal parts of the agitator - had to remove one hex head bolt, and noticed the threads on the 3 little teenie weenie plastic dogs were worn off. I bought the repair kit on line after entering the model number, parts were here in a few days, and the repair took about 15 minutes. Works like new again.

The directions provided with the parts were very clear and made the job quick, easy, and painless.
Parts Used:
Washer Agitator Cam Bearing Agitator Repair Kit Thrust Spacer
  • Kelly from Newport News, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
26 of 28 people found this instruction helpful.
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Agitator directional cogs worn out
Removed bolt holding top of agitator, removed top of agitator. Replaced parts. Reinstalled agitator. An old machine now works like a new model.
Parts Used:
Washer Agitator Cam Bearing Agitator Directional Cogs Thrust Spacer
  • Do n from LAWTON, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
26 of 30 people found this instruction helpful.
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The spin gear was striped.
I had to take the motor and transmission out. They are one piece. Removed the clutch, take off trans. cover, remove a snap ring, take the striped gear off, and put the new one on. Then put put everything back on the way it came off.
Parts Used:
Gearcase
  • Aaron from Lake Mills, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
25 of 31 people found this instruction helpful.
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Upper agitator not working
Read the directions in the repair kit first- a 7/16" socket and 10" extension is needed. Assembled new dogs on agitator "cup" and retainer, added marine(waterproof) grease to assembly washer, replaced bolt anyway and installed new o ring. Took less than 15 minutes-READ ALL DIRECTIONS FIRST!
Parts Used:
Washer Inner Cap Seal Agitator Bolt Agitator Repair Kit
  • Eric from Saint Petersburg, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
23 of 25 people found this instruction helpful.
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Washer lid switch worked sometime, sometime not
First, I'm so excited that this site exists because I knew that the problem was minor and I didn't want to pay the outrageous housecall price of a repairman. I read other customers' experiences on how they fixed the problem and that made it sooo easy! Basically unscrewed the screws on the far left and right on the top panel, folded it down toward front, unscrewed and unplugged the ground wire and replaced the part. Someone else had warned that the lid should be open to remove it and that was a huge time-saver. Thanks so much! The part was broken because of very poor design. The part actually worked fine, but the piece of thin plastic that held the part in place broke. Back to the drawing board Whirlpool.
Parts Used:
Washer Lid Switch
  • Jill from Alexandria, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
23 of 25 people found this instruction helpful.
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My washer stopped mid-cycle and acted completely dead
I thought the click of the lid switch sounded different so I pulled the top console and tested it for continuity in both positions and found none. When I by-passed the switch the washer started up, so I knew what the problem was. There are four screws involved to remove the console which reveals the lid switch to the left side. There's a single screw for a ground wire but the switch itself is simply snapped in place after disconnecting the wire harness plug (must be done with the lid open btw).

I was lucky to diagnose the problem accurately so that the first thing I suspected turned out to be the problem!
Parts Used:
Washer Lid Switch
  • Jeff from Ventura, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
22 of 23 people found this instruction helpful.
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Tub did not center and seal was hanging out of tub
Laid washer on front side and removed top spring, then lifted the tub assembly to replace the right side spring, the one behind the motor was the hardest, I lifted the tub then removed the spring bracket at the tub with pliers and a socket. The top seal all I had to do was take the 4 screws that hold the top on (it takes a long extension) then sit it bak up and I lifted the top up to give me enough room to unsnap the top piece of the tub, cleaned it up put seal in. The parts fit perfitlt and real fast shipping, I bookmarked the site and will buy from again. JIM
Parts Used:
Suspension Spring Tub Ring Gasket
  • James from Nelsonville, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
22 of 25 people found this instruction helpful.
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Agitator was not working properly due to broken plastic pieces in agitator
First I removed the top of the agitator and then used a socket and ratchet to unscrew the bolt and put the new one on and tightened up the bolt, real easy.
Parts Used:
Agitator Kit
  • doug from spokane, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
23 of 28 people found this instruction helpful.
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All Instructions for the WTW5300SQ3
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