WT4801CW (00) LG Washer - Instructions

After unplugging the washer I cut the water off. I took the water hoses off, then the back top panel using a phillips head screw driver. I then used a pair of pliers to take off the two hoses and clamps. I unplugged the electric connection on each solenoid, took out 5 screws replaced the part and did everything in reverse order. Problem solved. Thanks for the fast service on my order.

Our Samsung HE washer started making a grinding noise and stopping at the end of the rinse/spin cycle. I had replaced the clutch and seal 2 years ago and it sounded like it was going out again, however we were not getting the gunk inside the tub like before (seal) and the machine was throwing the tE error code when it stopped which it did not do last time. According to the manual this meant a thermistor error and the solution was "Call for Service". The machine is 9 years old and way out of warranty so....uh No! I ordered the new thermistor for $15 plus shipping to correct the tE code before looking to replace the clutch again or get a new machine. The new thermistor arrived, leaned the machine on its back, unplug one connector, remove two screws and pull the old one out of it's hole, push the new one in, replace two screws and the connector and GO! Problem fixed! No tE code, no stopping, no grinding noise. As best I can tell, the old thermistor was faulting during the spin cycle and the machine went into emergency stop mode which made the grinding noise. It was not the clutch or bearing at all. Most of the repair time was moving the machine out and disconnecting lines so I could lean it onto its back. Note: If your machine is stopping before draining, it will have water inside the tub which will drain out of the hole where the thermistor goes when you pull the old one out. It has an o-ring to seal it, so just expect a little water to come out and be ready to catch all the water or put the new one in quickly.

Unplug washer , shut off water supply, remove water supply line, remove drain line from pipe, Unscrew 4 Philip head screws and gently bend panel enough to lift and remove. Beware of sharp edges. The hoses on the pump are hard to remove so remove the three # 10 MM bolts from the pump base and then squeeze the hose clamps and move them back away from the pump. Use a pair of channel lock pliers and hold the hose while twisting the pump motor this should loosen the hose enough to remove the hose. Do not remove the plug wires on the pump, unplug at the wire harness in the plastic bag on the side of the machine. your new pump should come with a new wire harness already plugged into the pump. Just swap it out with the old one Be careful not to pry the blue connector apart just press down on the little pin in the center of the connector and it just slides out. Note how the wire harness was routed and held in with the supports.
When reinstalling the three bolts do not over tighten. Reattach the hoses and the compression clamps. Reinstall the back panel make sure the instruction label faces out and the vents are on the top. reconnect the drain line to the pipe and reconnect the supply hoses Make sure Hot and old are correct., Plug machine in and run with the towels you used to mop up the water through a wash cycle and check for leaks.

raised the front of washer by hand (literally) and placed two 2x4 blocks under front lip for support. reached up inside washer cabinet and unscrewed the broken leg piece upwards into the cabinet. this was the only way I could get the broken piece out without some specialized tool to reach it from the underside. replacement with the new leg was a breeze.

unplugged machine, turned off water valves. Moved machine away from the wall. Disconnected supply lines. Removed cover housing water valve assembly.
Took a picture with phone. Disconnected water and electrical wires. Removed water valve assembly . Installed new assembly ,cover and reconnected supply lines, plugged power cord in, turned on water supply valves. Done.

Took the old tray out and put the new tray in.

Very close to the installation video online at Parts Select. Removed the back panel, unclipped the hose from the inner fitting and replaced with the rear hose. Why it didn;t leak on the inside is interesting as there was no clip on the at the inner fitting.
The one difference from the existing install video online was that I didn't have to tip the washer over ~75 degs before replacing. I instead found that I could put to cinder blocks under the back edge to replace the drain hose. This made the job quicker without having to worry about having a box for it to rest on (with any risk of falling to the floor).

Very simple repair after watching YouTube video on how to complete repair.

I HAD A CHAT WITH LG EXPLAINED THE PROBLEM . SAID IT WAS THE WATER SHUT OFF VALUE. V EVEN SENT THE PAGE WITH PART# TO ORDER ONLINE.

LOVE LG CHAT!!!

The problem ended up being the pump motor which discharges water from the washer. I figured out this was the problem after trying several things. I determined the motor was fine when it was empty. With the unit turned off, if you can rotate the tube with a quick spin and it lights up, probably this is OK. Then I tried to run it again and it went about 1/2 way through the cycle and stopped and started humming again. So I started emptying out the water, which I noticed was about 5 gallons which is way too much. so once empty, I took the pump off by turning unit on side. There are two hoses with hose clamps, and a few screws. Be careful to mark which wire plugs onto which side of the pump. One is brown and one is black. If you take the pump housing off, with the 3 screws, you should be able to pull the motor apart. Mine had water and scum from the wash in it, which was a dead give away that it was the problem.