WRT21S4AW6 Westinghouse Refrigerator - Instructions

inside the freezer compartment, remove four hex head screws from rear panel,lift panel forward and unplug wire assembly from panel. find old defrost thermostat attached to copper tube by clip on back of thermostat, unclip, snip two wires to thermostat, take new thermostat, strip 1/4"of wire from wires in freezer (thermostat is prestripped),insert light blue wire from thermostat and light blue wire from freezer into opposite ends of crimp connector and crimp securely. repeat with dark blue wires. set panel back in freezer,connect plug to back of panel, refasten screws and you are go to go! save yourself the price of a new refrigerator or $300 repair by repairman!

Just screw new one on again. All done, like new

i opened the fridge door and slid it into place

The knob came in the plastic package. It was the correct part. I opened the package and placed the knob on the prongs. Now it works fine.

Thanks
John S.

Order parts on sat.afternoon,and got part on Tues.aand installed in less them 2 min.

I initially replaced the defrost timer, and later replaced it and the defrost thermostat. The defrost thermostat was the faulty component

The parts were easily replaceable. No special instructions needed. Just identify and remove and replace. I didn't know which specific part needed to be replaced (both reported to fix my problem) but neither part was very expensive so I replaced both. No special tools needed. 1/4" nutdriver and phillips head screwdriver. Repair took about 30 minutes. I did have to make an adjustment on the defrost timer (a small dial on the unit) I just set it how the old part was set. I immediately knew it was going to work when I plugged the refrigerator back in and the fan motor inside the freezer kicked on. Easy peesy...

I followed the instructions on your website, made it a simple as possible. Very tight work area sometimes fingers only, but a little patience works.
Saved at least $300. By not paying a repair person.

Required a trip to the hardware store. Online research showed that Gorilla Glue would hold gasket in place and was recommended for that task. Needed to glue each side separately to keep the spline in the groove. Took far longer than it should have!

Before buying the part, I watched your video and realized it was extremely simple to remove and replace. Item was to take 7-10 days and I received it in 4. Took longer than 15 minutes because I had to move the fridge forward, get my tools and a vacuum, get a cup of coffee and get to it. Very easy and the video was exactly step by step. It took longer to vacuum all of the dust bunnies than to replace the part.

Honestly, I was in the market to buy a new refrigerator but now I believe I'll wait several more years. Thank you for your support.

I watched the instructional video and did what it said.

I followed your video instructions, is very important to have this information.

There is no way to complete the repair with the wrong part, You have had my order since June 22nd, 2020 and the incorrect part arrived October 27th, 2020. You charged $7.79 plus $1.06 tax and $9.95 shipping. Please refund the entire amount including the shipping, since I did not ask you to ship the incorrect amount.

Based on the website I decided it was most probably the defrost timer, and that was correct. I ordered it, watched the video, and two days later the part was at my door. Took the nut driver, removed 4 screws, then removed the old defrost timer, installed the new one, re-installed the whole plastic assembly with the four screws, and done!!! Couldn't have been easier.

Very easy.Thank you!