WM3997HVA (ASSEEUS) LG Washer - Instructions
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Excessive vibration
I followed the video -- to take apart and reversed the steps to re-install. It was fairly straight forward and corrected the issue.
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Terry G from FORT WORTH, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
8 of 12 people
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Magnetic Door Plunger would stay on washer and not stay in door.
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SHIRLEY from HARTFORD CITY, IN
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
6 of 8 people
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w/d repeatedly fills with water during warm or hot loads
E. Z. hardest part (which isn't hard) was moving the appliance to reach the back, then putting the appliance back into place. the actual repair (swapping out valve) took less time than that to do.
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kevin from WASHINGTON, DC
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 5 people
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Washer shook in spin cycle
Took front of machine off to access 2 shocks, put back together then removed panel in back to access third shock, watched YouTube video first so things went smooth
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Kenneth from CONESUS, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
4 of 4 people
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Drum spring broke
Removed top panal found broken parts and pieces, replaced spring and plastic spring holder. Straightened out and reattached drum front boot.
Parts Used:
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Todd from LAKEWOOD, CO
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
4 of 4 people
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Plunger/magnet capsule fell out of door recepticale because plastic locking tab broke off
Simply inserted new plunger/magnet back into door with thumb&finger until you hear the little locking tabs click. No tools required.
Parts Used:
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Jo Ann from WYLIE, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 4 people
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Making noise on the spin cycle
Disassembled washer, replaced bearings, seals and gasket. Watched instructional video to familiarize myself with the repair. Followed all steps as recommended, repair was straight forward without any surprises. Hardest part was removing the drum from the machine, somewhat heavy. Disassembled and replaced all bearings, seals, spider and gasket. Reinstalled in reverse order. Note: Upon tear down, I found the seal was pushed out, causing the bearing failure. I also found that the seal was installed incorrectly from LG. They have the seal lip facing the bearings, should be facing the water. This repair seems to be difficult, but was fairly self explanatory. All plug ins are color coded, all hoses are accessible with little effort. If you have basic skills you should be able to handle this repair.
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Ritchie from HOUMA, LA
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers, Socket set, Wrench set
4 of 5 people
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broken retainer
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Gloria D. from MEMPHIS, TN
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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Magnetic door plunger broke off, then got stuck inside the door and couldn't be removed for replacement.
I used another magnet to pull the old plunger out of the door and replaced it with the new part.
Parts Used:
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Anne from MONROE, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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Door plunger had a broken tooth and would not stay in place.
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Larry from IOWA PARK, TX
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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TE error. Replaced heater / thermistor assembly.
removed top and front. heater is at the base of the tub. the nut compresses the rubber seal and may take some wiggling to remove the old one.
Parts Used:
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Andrew from BOTHELL, WA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
4 of 7 people
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Displayed LE error even with a couple of pair of socks as a load
I ordered the Rotor Assembly and Sensor Assy..
Rotor Assy. was not the problem.
1 - 17mm bolt in the center of the rotor assy.
6 10mm bolts to take off the Stator assy.
once you have the Stator assy off, upplug the sensor assy and release the clips on the sensor assy. and remove.
Install the new sensor assy. and plug the electrical connection back in.
replace the 6 bolts and screw the bolts evenly around the Stator.
replace the Rotor Assy. and secure the 17mm bolt.
Replace the back cover (4 - philips screws.
Do a test load.
Rotor Assy. was not the problem.
1 - 17mm bolt in the center of the rotor assy.
6 10mm bolts to take off the Stator assy.
once you have the Stator assy off, upplug the sensor assy and release the clips on the sensor assy. and remove.
Install the new sensor assy. and plug the electrical connection back in.
replace the 6 bolts and screw the bolts evenly around the Stator.
replace the Rotor Assy. and secure the 17mm bolt.
Replace the back cover (4 - philips screws.
Do a test load.
Parts Used:
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Ray from SHELTON, WA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
2 of 2 people
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One Plunger latch broken off.
Line up the plunger with the existing slots in the door and push in.
NOTE: When testing it was evident that the magnet was not as strong as the original one. I would rate as one step up from useless.
NOTE: When testing it was evident that the magnet was not as strong as the original one. I would rate as one step up from useless.
Parts Used:
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Frank from SMITHVILLE, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 5 people
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Door would not close because the part that was in the door that held it closed kept falling out.
Order the part through PartsSelect. It arrived in a few days and I (an 81 year old woman) replaced it within minutes with no help needed. It was super easy.
Parts Used:
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Bobbie Joan from ASHEVILLE, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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the magnetic door plunger fell on the floor,
the magnetic door plunger fell on the floor, would not stay in place and did not hold the door closed. Received a new on, put it in place. works just like it is supposed to. took all of 2 seconds. great service from
Partselect. got the new part in less than a week.
Thank you
Partselect. got the new part in less than a week.
Thank you
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Lois from ARIZONA CITY, AZ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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