WM3431HW01 LG Washer - Instructions
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The drain pump impeller broke away from the pump.
We drained the water from the washer via the tiny hose/filter located at the lower left corner of the washing machine. The unit was then pulled away from the wall, unplugged and the hoses disconnected. At this time, we used the wet dry vacuum to suction the water that remained in the drain hose. We tilted the washing machine back until the front of the unit was 18 inches or so off the floor. We used the foot stool to hold the washer up in the air so that we could work on the pump. Replacing the pump was as easy as removing a few screws, unplugging the electrical connections and removing the faulty pump assembly from the plastic housing. (Be sure to mark what connector goes in what terminal). Re-assemble. Re-connect. You are ready to go. It took more time to ready the washer than it did to replace the part.
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PAMELA from DE SOTO, MO
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
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drain pump stopped working due to water in the case
ordered part from Part Select and it was here very quickly,but the part came damaged (not the fault of Part Select). I ordered another one and PartSelect had it here the next day. I watched the video on how to replace it and it was very helpfull.The particular part I replaced (pump motor) does not seem very durable. I will buy an American made washer the next time I need one. I will use Partselect in the future and recomend it to others.
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David from Mt. Pleasant, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Leaking Hot Water Intake Valve
I received the part needed within a few days from ordering. I immediately removed the leaking part with the new part. It was a very simple install, and my washer is now leak free. If you think you cannot do these simple changes, think again, it's much easier then you may think. Remove the top cover of your washer machine by taking off the two screws in the back. Remove the hose clamp with a pair of pliers and pull off from the intake valve, of course make sure your water valve is shut off before starting. Remove the two prong clip. Using your pliers, disconnect the main hot water hose. Use a Phillips screwdriver to remove the two screws that holds the valve in place. Remove and discard it and replace with the new valve. Follow the steps and your done, it's that easy....TC
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Thomas from Commack, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
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Washer would not drain
Tipped the washer on its side to expose the bottom, removed the plastic lid adjacent to the pump after removing the screws holding it , then, using a flat head on a pry tab pulled out the pump, removed the hoses with pliers to complete the extraction, swapped the pump on my bench. . assembly is reverse of disassembly. .
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Eugenio from West Valley City, UT
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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My Washing Machine was not draining properly
The machine was making a grinding noise instead of draining. I spoke with the LG rep on the 800 line and was told to call a repair man. The Parts select diagram helped me to identify the part I needed. It was clear enough that I was confident it was the right one. Three days and six screws later the machine was working fine.
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matt from Fuquay Varina, NC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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my lg washer wasnt draining
It was so easy. i searched my model it brought up this site and the most common problem popped up without my even asking and recommended the part. i got it one week later and it was so simple to fix. a repair man wanted three times the part price to come to my home twice and would have had to wait longer. you guys were very helpful
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chris from glenwood springs, CO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Water was not draining and was making a grinding noise
This was very easy to instal. The aplaiance repair co. wanted $240 my LG is six years old and would rather buy a new one if I had to spend that much, so I gave it a shot and it took me 20 min to install the part. Told my wife she owed me $ 180 for my labor.
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Chris from Walla Walla, WA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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water would not drain, nothing jamming pump
new pump was a little different ,but mounted properly. Tipped washer on its side, changed pump by working trough bottom and back access. It went pretty smoothly, works fine.
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nicole from chicago, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Inlet hot water valve was leaking.
1. Unplug washer. 2. Shut off water supply (hot and cold). 3.Remove hot water hose at washer inlet. 4. Remove the 2 plastic pieces that hold the washer top to the washer body by removing the 2 retaining screws. 5. Pull the top back to remove and set the washer top off to the side. 6. Unclip the electric harness from the inlet water valve. 7. With your pliers, loosen the clamp on the water inlet valve discharge hose and remove the hose from the valve. 8. Loosen and remove the 2 screws holding the inlet valve to the washer body. Install new hot water inlet valve and follow steps in reverse. Check for leaks before plugging washer back in. Run washer and check for leaks. Note: Excellent video available on You Tube. Consider replacing both the hot and cold water connecting hoses during the repair if they are old.
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John from Houston, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Water inlet valve coil was leaking water.
Unplug Washing machine first. Then remove 2 screws at the back of the top cover. Slide the top cover back then lift and remove. Unplug electrical connector @ inlet valve and remove water lines 1 going in and 1 out of valve. Remove 2 screws holding assembly in place then install new valve assembly and all other components in reverse order.
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Robert from Asheville, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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h2o filled w/o stopping
removed top, removed 2 screws, replace part. did not fix problem, the real problem was the water inlet valve, works great, easy fix. thanks
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sherman from BROKEN ARROW, OK
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Hot Water Inlet valve (solinoid valve leaking)
Removed lid (top of washer), then ran a cycle in normal to identify the failed component, then noticed the water inlet valve assembly for the hot water was leaking, used my pc and went to website Part Select and found to failed part on the parts break down item, then ordered the part, the part "Valve Assembly Inlet" for the hot water arrived 2-days later, replaced valve in less than 5-minutes, disconnected push on electrical connector, unscrewed the valve assembly inlet and installed the new valve assembly inlet, very easy
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MARVIN from MARYVILLE, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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The washer kept displaying "tE" error and the machine would stop.
First we unplugged the machine. Then turned off the water and disconnected the hoses. Pulled out the machine and laid it on its side to access the themsistor located on the drum. (No, you do not have to remove the control panel at all to replace this part) The thermsistor is clearly seen with a flashlight. There were plastic ties holding the wires of the thermsistor so we used small scissors to cut the ties. Then unplugged the old thermsistor and plugged in the new thermsistor and used a regular bag twist to secure the wires. Repair complete and the machine is back to normal. Thank you Part Select.
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William from Edgewood, MD
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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the water inlet was leaking
pulled off top of washer to get at the inlet valve disconnect two hoses take two screws out and then you put it back together the way you took apart and your done
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gerald from wis dells, WI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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leaky inlet valve
found the leak, went to the website, called customer service, ordered the part... $24 later, problem solved. Great customer service and on-line support
Parts Used:
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Michael from Granite Bay, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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